아라이자 에르모시요

Todo bien, las chapas están algo dañadas

Mejores opciones hay en esta cuidad con precio similar o mejor. No se acostumbren a la mala vida.

Long story short. The property has fallen into disrepair. Sure from the outside the hotel looks great. But when you get your door you’ll find the doors with the paint chipping off. They consider themslves a green hotel. Meaning they don’t provide new linens every time they clean your room. Right away I noticed the room we were issued to have trash under the bed and hair all over the restroom floors. Needed to request a deep clean in order to get a more thorough cleaning. Let’s just say the bell boy was more attentive than the front desk staff. Their key cards are so sensitive anything pretty much deactivates your keycards. I needed to request the keycards to be reactivated so frequently they would scold me to keep my keycards away from my phone or wallet every single time. Without mentioning the horrors experienced with my reservations. Their published rates are too expensive for the menial amenities they offer. The gym equipment laughable at best. 2 treadmills and both were faulty. Save yourself the aggravation and please consider another property.

Muy agradable y limpio todo el hotel el personal muy atento

Todi excelente, muy buena comida y muy buen servicio

Clean room

It’s a place to stay. We stayed for one night and it was ok. Bed not very comfortable, shower looked old and stained but served its purpose. There is a pool, if you plan to swim. Full of kids.

Difícil experiencia,la habitación con un olor desagradable que salía del baño (Drenaje), el aire acondicionado con fallas; y al notificar varias veces al personal, nos ignoraban; Solo soluciones parciales argumentando no tener personal de mantenimiento o contar con habitaciones para reponer. Muy desgastantes ambas noches que estuvimos hospedados, porque fue un viaje de citas médicas y al llegar por las noches, teníamos que estar lidiando con esa situación, en lugar de llegar a dormir. Decepcionado.

Todo excelente, sólo el aroma de la habitación era raro como a drenaje o a gas

Un excelente y agradable lugar, habitaciones de muy uena calidad y refrigeración, ambiente acogedor y la piscina bastante disfrutable, la calidad del servicio es maravilloso y el restaurante buffet una delicia y muy atentos los meseros! Recomendadisimo Hoteles Araiza Diamante 💎!

La habitación limpia, el personal muy amable, lo recomiendo 100%

Clean room just struggled with shower with water constantly leaving.

The room was dirty. The faucet was broken and dripped water. It smelled like someone was smoking outside. Someone tried to get into my room and room next door witch was also my party. I don’t know If by mistake. But I tried calling reception at 2:00 am because of this and nobody answered.

Everything great. The only thing with the remodel is the bed size seemed to go down to double and the bathroom near the toilet was a little cramped now. Other than that it was a great stay with great customer service.

Siempre es cómoda la estancia en el Hotel Araiza cumple con lo que oferta el restaurante muy bueno

Todo súper bien

very slow check in process

Did not eat there.

Todo Salio Bien exelente todo

Breakfast was great and the air conditioning worked perfectly