캐피탈리아 후아레스

There are no English-speaking staff at the front desk. The most horrifying experience was that after four or five minutes of showering, the hot water would run out, leaving only cold water. The hotel staff responded that the water would heat up and come out again after ten minutes. This phenomenon repeated itself throughout the night and morning. I had to wash my hair for four minutes, rest for ten, and then shower again within five minutes. There was no air conditioning in the room to heat the air. The biggest problem with this hotel is that I never received an apology for complaining about all of this.

Nice spacious room

Good location

Gracias por todo, será mi lugar favorito para hospedarme

Excelente lugar.

Fue una grata estancia, me agradó mucho. Buena relación precio - calidad, gracias ¡hasta pronto! 🙂

Todo bien, ahora no tan limpio a detalle como antes

En la descripción no ponen que solo apartir de las 7 noches te otorgan limpieza diaria. El candado inteligente no funcionaba apropiadamente. La puerta por dentro le poníamos una silla …de otra manera se abría.

Me encanto super limpio y seguro.

Super limpio, bien cuidado y tranquilo

The room was clean and the staff was very easy to work with. The area is a little busy but perfect if you want to be in the middle of everything. Also access to the metrobus is very convenient.

La habitación se supone se debe de entregar limpia sin embargo había restos de cáscaras de cacahuate debajo del sillón, al lado de la alfombra y en la cocina. En la recámara el piso estaba sin trapear literal se cayó una playera y se levantó con polvo. El proceso para el check-in no complicado pero la recepción no sabe nada que todo debe de ser acorde a la aplicación. Y el internet nunca funcionó me acerqué a recepción para notificarle que no contamos con internet y dijo que él desconocía y que tenemos que contactar por medio de la app y jamás tuve solución. No tuve internet durante la estancia por lo tanto no pude trabajar con la computadora mucho menos utilizar la televisión.

The location is the best. The place is big and spacious and super clean. Love the place and Edgar at the front desk was amazing help. He deserves an increase salary for being a great host. Muchas gracias Will be back again soon

El lugar esta super bien ubicado, el proceso de Check In es muy sencillo, el lugar muy agradable y completo, tiene todo lo que se necesita. En mi caso me toco una fuga del baño de arriba y la reacción del equipo no fue la mejor, se arreglo, pero nadie se comunico conmigo, se acercaron para saber si estaba cómodo o avisarme que ya se había arreglado.

Excelente lugar. Muy limpio. Muy organizado. Lo único es q no tiene AC

Todo bien

The building makes a strong first impression. The common areas feel well-maintained and inviting, which initially raised my expectations for the stay. Unfortunately, the experience in the room didn’t match that standard. The housekeeping service was consistently unreliable. Despite placing the “make my room” sign on the door multiple times, my room was often not cleaned unless I reached out to the front desk—sometimes more than once. This happened repeatedly during my stay, which became frustrating. Another issue was the temperature control. The heat in the room can become overwhelming, and the fans provided don’t do much to improve the situation. At times, it felt uncomfortably hot—almost like a sauna—which made it difficult to relax. Overall, while the building itself is appealing, the lack of dependable housekeeping and poor temperature control significantly impacted my stay.

Espacio muy agradable y super bien ubicado

Very modern, upscale type of property. Very well located with many trendy restaurants and stores. Very walkable to many points of interest. The only downside for the unit that I rented was no Air conditioning and no fans.

I loved our stay