이칼 호텔 툴룸

(Ikal Hotel Tulum)

호텔
8.6
/10
매우 좋음
리뷰 298개

투숙객 후기 및 리뷰

Rachel

10.0
/ 10
Beautiful room with jungle vibe and outdoor bathroom. Loved it! Less than 60 seconds to get to the beach.
번역 보기

Satbir K

10.0
/ 10
Good experience, would go again!
번역 보기

Zachery Dean

10.0
/ 10
The hotel was amazing. Wish the seaweed was picked up off the beach so we could enjoy it. That time of year I suppose.
번역 보기
근처 주요 지역
지도 보기
Carretera Tulum-Boca Paila km 3, 툴룸, 킨타나로오주, 멕시코, 77780

주요 시설

자세히 읽기
수영장
식당
주차
WiFi
참고: 호텔은 이전에 Ikal Hotel Tulum이라는 이름으로 운영되었습니다. 이칼 호텔 툴룸는 툴룸에 위치한 호텔입니다.
자세히 읽기
로그인 성공!
이제 숙박 예정일에 가까운 시점에 결제할 수 있는 옵션을 포함하여 더 많은 혜택을 누리실 수 있습니다!

이칼 호텔 툴룸 주변

Carretera Tulum-Boca Paila km 3, 툴룸, 킨타나로오주, 멕시코, 77780
더 많은 장소 검색
로비 Ikal Hotel Tulum
로비 2 Ikal Hotel Tulum

이칼 호텔 툴룸 자세히 알아보기

General


플라야 파라이소 부근에 위치

Location


툴룸(소나 오텔레라)에 위치한 이칼 호텔 툴룸에 머무르면 플라야 파라이소에서 가까우며 툴룸 국립공원까지 차량으로 5분이면 이동할 수 있습니다. 이 해변 호텔에서 툴룸 비치까지는 4.3km 떨어져 있으며, 8.2km 거리에는 툴룸 마야 유적지도 있습니다.

Attractions


거리는 0.1km 단위로 최대한 가깝게 표시됩니다.

재규어 공원 - 0.1km
플라야 파라이소 - 0.2km
라스 팔마스 퍼블릭 비치 - 0.8km
프레스코의 신전 - 1.3km
툴룸 마야 유적지 - 1.3km
루이나스 해변 - 1.3km
내려가는 신의 신전 - 1.4km
세노테의 집 - 1.5km
툴룸 타워 - 1.8km
재규어 전망대 툴룸 - 2.2km
툴룸 국립공원 - 2.3km
아세소 알 파르케 하구아르 - 2.3km
재규어 식물 및 동물 보호 구역 - 2.8km
동부 해안 지역 박물관 - 3.1km
SFER IK - 3.4km

가장 가까운 공항:
툴룸 국제공항 (TQO) - 46.4km
칸쿤 국제공항 (CUN) - 122.6km

이칼 호텔 툴룸에서 가장 이용하기 좋은 공항은 칸쿤 국제공항 (CUN)입니다.

Facilities


시설 내에서 이용 가능한 마사지로 럭셔리한 시간을 만끽하거나 테라스 및 정원 전망을 즐기실 수 있습니다. 이 호텔에는 이 밖에도 무료 무선 인터넷, 콘시어지 서비스 및 웨딩 서비스도 마련되어 있습니다.

Business Facilities


대표적인 편의 시설과 서비스로는 다국어 구사 가능 직원, 짐 보관, 프런트 데스크의 귀중품 보관함 등이 있습니다. 시설 내에서 제한 주차 이용이 가능합니다.

Dining


해변 레스토랑인 Maia에서 세계 요리를 즐겨보세요. 여기에는 다양한 음료가 제공되는 바/라운지 및 탁 트인 정원 전망까지 갖춰져 있으며 날씨가 괜찮은 날에는 야외 좌석이 마련되죠. 이용 가능한 또 다른 다이닝 옵션으로는 커피숍/카페 등이 있습니다. 비치 바에서는 좋아하는 음료를 마시며 갈증을 해소하실 수 있어요. 아침 식사(주문 요리)를 매일 08:00 ~ 11:00에 유료로 이용하실 수 있습니다.

Rooms


에어컨이 설치된 37개의 객실에서 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있습니다. 편의 시설/서비스로는 무료 생수 등이 있으며 객실 정돈 서비스는 매일 제공됩니다.

이칼 호텔 툴룸 편의 시설 및 주요 서비스

수영장 Ikal Hotel Tulum
수영장
엔터테인먼트 시설 Ikal Hotel Tulum
엔터테인먼트 시설
피트니스 센터 Ikal Hotel Tulum
피트니스 센터
공용 공간 Ikal Hotel Tulum
공용 공간
로비 Ikal Hotel Tulum
로비

부대 시설

  • 로맨틱한 프로포즈 패키지
  • 비치 파라솔
  • 야외 수영장
  • 피크닉 공간
  • 정원
  • 비치 타월
  • 스파
  • 비치 선베드
  • 수영장 선베드

호텔 서비스

  • 웨딩 서비스
  • 짐 보관
  • 다국어 구사 직원
  • 컨시어지

음식 및 음료

  • 조식
  • 스낵바

기본 시설

  • 흡연 구역
  • 테라스

공용

  • 안전 금고
  • 커피숍

교통

  • 제한된 주차 공간

인터넷

  • 무료 Wifi

이칼 호텔 툴룸 투숙 정책 및 주의 사항

중요 사항
체크인 시간 외(예: 이른 아침 또는 늦은 저녁) 체크인 계획이 있는 경우 숙소에 직접 문의 가능합니다.

체크인/체크아웃 시간

체크인:
15:00 - 22:30
체크아웃:
이전 12:00

일반 체크인 지침

  • 추가 인원에 대한 요금이 부과될 수 있으며, 이는 숙박 시설 정책에 따라 다릅니다.
  • 체크인 시 부대 비용 발생에 대비해 정부에서 발급한 사진이 부착된 신분증과 신용카드, 직불카드 또는 현금으로 보증금이 필요할 수 있습니다.
  • 특별 요청 사항은 체크인 시 이용 상황에 따라 제공 여부가 달라질 수 있으며 추가 요금이 부과될 수 있습니다. 또한, 반드시 보장되지는 않습니다.
  • 시설 내 주차 등을 예약하시려는 고객께서는 이 숙박 시설에 미리 연락해 주셔야 합니다. 
  • 이 숙박 시설에서 사용 가능한 결제 수단은 신용카드, 직불카드, 현금입니다.
  • 이 숙박 시설은 안전을 위해 소화기, 구급상자 등을 갖추고 있습니다.
, 프런트 데스크 운영 시간은 매일 07:00 ~ 22:00입니다. 최소한 도착 72시간 전에 예약 확인 메일에 나와 있는 연락처로 미리 숙박 시설에 연락하여 체크인 안내를 받으시기 바랍니다. 22:30 이후에 도착 예정이신 경우 예약 확인 메일에 나와 있는 연락처로 미리 숙박 시설에 연락해 주시기 바랍니다. 숙박 시설에 미리 연락해 체크인 지침을 확인해 주세요. 프런트 데스크 운영 시간은 제한되어 있습니다. 숙박 시설에서 제공한 정보는 자동 번역 도구로 번역되었을 수 있습니다. 이 숙박 시설은 재규어 공원 내에 위치해 있습니다. 고객께서는 일일 공원 입장료를 지불하셔야 합니다. 고객이 멕시코 거주자인 경우 공원 입장료는 1인당 1일 기준 MXN 255입니다. 명시된 필수 추가 요금에는 비거주자 고객의 공원 입장료가 포함됩니다. 요금은 공원 입구에서 지불합니다. 결제 시 고객에게 손목 밴드를 드립니다. 고객께서는 숙박 기간 동안 손목 밴드를 착용하셔야 합니다.

반려동물

Service Animals Not Allowed
모두 읽기

일반 정보

인기 부대 시설
수영장, 식당, 주차, WiFi
체크인/체크아웃 시간
15:00 - 22:30부터 - 12:00까지
조식 제공 여부
네, 호텔에는 아침 식사를 제공하는 객실이 있습니다.
이칼 호텔 툴룸에서 이용 가능 객실
37
이칼 호텔 툴룸의 층수
1
이칼 호텔 툴룸 객실 내 편의 시설
로맨틱한 프로포즈 패키지, 비치 파라솔, 야외 수영장, 피크닉 공간, 정원

이칼 호텔 툴룸 에서 자주 묻는 질문

이칼 호텔 툴룸에서 어떤 시설을 이용할 수 있나요?
이칼 호텔 툴룸에는 수영장, 식당, 주차, WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
이칼 호텔 툴룸의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
이칼 호텔 툴룸의 표준 체크인 시간은 15:00 - 22:30부터고, 체크아웃 마감시간은 이전 12:00까지입니다.
이칼 호텔 툴룸 아침 식사를 제공하나요?
예, 이칼 호텔 툴룸은(는) 아침 식사를 제공합니다. 단, 아침이 포함된 객실을 선택해야 하며, 아침이 포함되지 않은 객실을 예약할 경우에는 추가 요금을 지불해야 합니다.
이칼 호텔 툴룸의 별점은 어떻게 되나요?
이칼 호텔 툴룸은(는) 3.5성급 호텔입니다.
이칼 호텔 툴룸은(는) 총 몇 층으로 되어 있나요?
이칼 호텔 툴룸은(는) 총 1층으로 구성되어 있습니다.
모두 보기

더 많은 이칼 호텔 툴룸 고객 후기

8.6
매우 좋음
리뷰 298개
청결

8.8

편안함

8.0

서비스

8.4

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Ikal Hotel Tulum

페이지당 리뷰 수
20
40
상위 리뷰
Rachel
icon-파트너와 함께
파트너와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Beautiful room with jungle vibe and outdoor bathroom. Loved it! Less than 60 seconds to get to the beach.
Satbir K
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Good experience, would go again!
Belinda
icon-친구와 함께
친구와 함께
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

It was a nice stay in the off season - I really enjoyed this property but I do think the restaurant has gone down in service a bit.
Zachery Dean
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

The hotel was amazing. Wish the seaweed was picked up off the beach so we could enjoy it. That time of year I suppose.
Guido Marcus
icon-파트너와 함께
파트너와 함께
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

Fantastische locatie, heerlijke en unieke plek. De kamers/hutjes zijn erg leuk en bijzonder. Wel is de kwaliteit niet altijd perfect en verwacht geen luxe hotelkamer, het is meer een hele luxe camping in dat opzicht. Maar het past daarentegen wel bij de ongedwongen sfeer van het hotel en de omgeving. Toch zou het fijn zijn als je iets meer preventief onderhoud wordt gepleegd aan bijv het onderhoud van de douche, veel kalkaanslag en lage waterdruk. Maar ook het dompelbad van de kamer zaten roestplekken in. Erg zonde! Het personeel bij het restaurant is niet geïnteresseerd, is niet hartelijk en niet zo vriendelijk. Het enige dat ze vragen is of ik de TIP niet wil vergeten ….🙃 Dit is echt onacceptabel en ze moeten eerst maar eens vriendelijke service gaan geven, de menukaarten poetsen en de tafels schoonhouden. Het eten daarentegen was goed , lekker ontbijt te verkrijgen en lekkere smoothies! Ook kun je hier heerlijk mee doen met yoga lessen (aanrader les van Arun) en lekker het strand op en een duik nemen in zee Conclusie: Fantastische locatie en vibe, maar customer service en onderhoud moet naar een hoger niveau voor deze prijs.
자세히 읽기
LUISA
icon-
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

El personal de la Recepcion muy amable
Priscilla
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

This was the most fun and unique hotel I’ve ever stayed in! The beds are really comfortable, the staff is so kind and helpful, and the location is soo gorgeous. I was a bit curious about how going outside in a private courtyard to the bathroom would work, but it was totally fine. Do remember to use bug spray.
Sandrine
icon-파트너와 함께
파트너와 함께
6.0
/10
23주 전에 리뷰함

Hotels.com verified review

Dormir dans une cabane c’est rigolo et romantique mais pas plus d’une nuit. Éclairage insuffisant dans la cabane, aucun rangement même pas une petite chaise pour poser des affaires…. Pour finir totalement inutile d’être dans une réserve, sauf pour payer le droit d’entrée (il n’y a rien de particulier dans cette réserve)
B F
icon-파트너와 함께
파트너와 함께
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Wow we were so satisfied with our stay at Ikal! We had the Maya suite and it was better than we expected (you had an entire yard for yourself!) and the whole feeling in the hotel area was really nice. The beach was also lovely and not crowded at all, very chill and nice vibe. Highly recommend!
Elmer
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
26주 전에 리뷰함

Expedia Group verified review

Hotel is cute atmosphere is amazing. The views are spectacular food is overpriced. Taxis are super overpriced. They never stay consistent in their pricing. Overall Tulum is way too expensive.
Boranny
icon-파트너와 함께
파트너와 함께
8.0
/10
28주 전에 리뷰함

Hotels.com verified review

Our stay was good overall. We loved our treehouse suite but had intermittent issues with the water. We had no water for a day during out our 3 night stay. The issue resolved that evening but the water temperature and pressure was inconsistent for the entire duration of our stay.
Syeda Amana
icon-여가
여가
10.0
/10
30주 전에 리뷰함

Expedia Group verified review

I had the most relaxing stay at IKAL. i booked a trip to celebrate my birthday month. The hotel concierge was super helpful in booking my private airport pick up and drop off. Everything was super smooth. I booked the maya plunge and it was stunning. The room and property were well kept. The food was delicious and staff super friendly. The wellness programs were included with my stay and were super therepeutic. I booked a private tour to visit the ruins, cenote and ven a la luz. The hotel arranged a private tour guide Nelson who was amazing. Words can't describe how beautiful this sanctuary is. So close to the ruins and surrounded by the sea and jungle. I will surely be back again!!! Mucho gracias Ikal!!!
자세히 읽기
Christopher Burton
10.0
/10
30주 전에 리뷰함

Expedia Group verified review

Amazing stay for nature lovers! It’s absolutley beautiful here the staff and very kind and helpful! They have so many unique private accommodations that all have their own charm! They have a variety of activities for their guest such as yoga, healing ceremonies, sound bath ect… The hotel is family friendly as well. Tulum is very expensive, so be prepared to pay more for everything in général in comparaison to other places Mexico but Ikal still deserves 5 stars because the higher cost applies to all of Tulum. We had the best time and enjoyed this breathtaking hotel, we are already planning to go back!
자세히 읽기
Jesus
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

Enjoyed my stay at Ikal! The area is very private and clean. Great place to stay if you’re wanting to relax and enjoy nature.
Jessenia
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

I loved everything! Staff is amazing and always willing to help!
Leeza
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
32주 전에 리뷰함

Hotels.com verified review

I love staying at this hotel! It is in the jungle and on the beach with no "boom-boom" music blasting, just the sounds of nature and the waves crashing on the shore. The staff are super friendly and accommodating. The yoga classes in the yoga shala are top-notch!
judith gabriela rodriguez
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

Me encantó la alberca dentro de la habitación
Clint
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

The staff was great!! Very friendly and helpful. We stayed in a treehouse. It was an excellent choice. The views were unique, room was clean. The beach club is also really fun and inviting. Good food too. Can’t wait to go back.
Yahya
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
36주 전에 리뷰함

Expedia Group verified review

This my second time in my entire life to write a review. This place was the worst place I’ve ever stayed in. the pictures and description on Expedia don’t match the room. We were given a room with an outdoor shower and a bathroom and there was three men who were in our backyard right before my wife was about to take a shower When I brought this up to the management. They dismissed me and told me that they don’t know who those men were after three hours they found out that it was maintenance, but I we never got a heads up. The pool was not working. The shower is weak. The tent that we stayed in was not clean. Our bed was right under the ac unit. Due to condensation we were not able to sleep bc the ac unit kept dripping on our bed. Huge privacy concern…. Huge safety concerns….. bad customer service….. stay away
자세히 읽기
Cindy
icon-파트너와 함께
파트너와 함께
6.0
/10
36주 전에 리뷰함

Expedia Group verified review

Certainly a glamping experience. However not the safest steps in property and “room” quite slippery with little support. They have glass shampoo bottles and conditioners which is understandable however again not the safest one of them broke right on my foot on the outdoor shower. Beautiful overall. The mosquitos will eat you up make sure you bring bug spray. Quite pricey but the view is remarkable and the experience is worth it. Glad we did it but I wouldn’t return in the future. It’s a one and done experience
자세히 읽기
페이지당 리뷰 수
20
40

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외관 4 Ikal Hotel Tulum

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안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: LOOI YUNG JOSHUA (루이융조슈아) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
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8.6
매우 좋음
리뷰 298개
청결

8.8

편안함

8.0

서비스

8.4

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Ikal Hotel Tulum

페이지당 리뷰 수
20
40
상위 리뷰
Rachel
icon-파트너와 함께
파트너와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Beautiful room with jungle vibe and outdoor bathroom. Loved it! Less than 60 seconds to get to the beach.
Satbir K
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Good experience, would go again!
Belinda
icon-친구와 함께
친구와 함께
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

It was a nice stay in the off season - I really enjoyed this property but I do think the restaurant has gone down in service a bit.
Zachery Dean
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

The hotel was amazing. Wish the seaweed was picked up off the beach so we could enjoy it. That time of year I suppose.
Guido Marcus
icon-파트너와 함께
파트너와 함께
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

Fantastische locatie, heerlijke en unieke plek. De kamers/hutjes zijn erg leuk en bijzonder. Wel is de kwaliteit niet altijd perfect en verwacht geen luxe hotelkamer, het is meer een hele luxe camping in dat opzicht. Maar het past daarentegen wel bij de ongedwongen sfeer van het hotel en de omgeving. Toch zou het fijn zijn als je iets meer preventief onderhoud wordt gepleegd aan bijv het onderhoud van de douche, veel kalkaanslag en lage waterdruk. Maar ook het dompelbad van de kamer zaten roestplekken in. Erg zonde! Het personeel bij het restaurant is niet geïnteresseerd, is niet hartelijk en niet zo vriendelijk. Het enige dat ze vragen is of ik de TIP niet wil vergeten ….🙃 Dit is echt onacceptabel en ze moeten eerst maar eens vriendelijke service gaan geven, de menukaarten poetsen en de tafels schoonhouden. Het eten daarentegen was goed , lekker ontbijt te verkrijgen en lekkere smoothies! Ook kun je hier heerlijk mee doen met yoga lessen (aanrader les van Arun) en lekker het strand op en een duik nemen in zee Conclusie: Fantastische locatie en vibe, maar customer service en onderhoud moet naar een hoger niveau voor deze prijs.
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LUISA
icon-
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

El personal de la Recepcion muy amable
Priscilla
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

This was the most fun and unique hotel I’ve ever stayed in! The beds are really comfortable, the staff is so kind and helpful, and the location is soo gorgeous. I was a bit curious about how going outside in a private courtyard to the bathroom would work, but it was totally fine. Do remember to use bug spray.
Sandrine
icon-파트너와 함께
파트너와 함께
6.0
/10
23주 전에 리뷰함

Hotels.com verified review

Dormir dans une cabane c’est rigolo et romantique mais pas plus d’une nuit. Éclairage insuffisant dans la cabane, aucun rangement même pas une petite chaise pour poser des affaires…. Pour finir totalement inutile d’être dans une réserve, sauf pour payer le droit d’entrée (il n’y a rien de particulier dans cette réserve)
B F
icon-파트너와 함께
파트너와 함께
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Wow we were so satisfied with our stay at Ikal! We had the Maya suite and it was better than we expected (you had an entire yard for yourself!) and the whole feeling in the hotel area was really nice. The beach was also lovely and not crowded at all, very chill and nice vibe. Highly recommend!
Elmer
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
26주 전에 리뷰함

Expedia Group verified review

Hotel is cute atmosphere is amazing. The views are spectacular food is overpriced. Taxis are super overpriced. They never stay consistent in their pricing. Overall Tulum is way too expensive.
Boranny
icon-파트너와 함께
파트너와 함께
8.0
/10
28주 전에 리뷰함

Hotels.com verified review

Our stay was good overall. We loved our treehouse suite but had intermittent issues with the water. We had no water for a day during out our 3 night stay. The issue resolved that evening but the water temperature and pressure was inconsistent for the entire duration of our stay.
Syeda Amana
icon-여가
여가
10.0
/10
30주 전에 리뷰함

Expedia Group verified review

I had the most relaxing stay at IKAL. i booked a trip to celebrate my birthday month. The hotel concierge was super helpful in booking my private airport pick up and drop off. Everything was super smooth. I booked the maya plunge and it was stunning. The room and property were well kept. The food was delicious and staff super friendly. The wellness programs were included with my stay and were super therepeutic. I booked a private tour to visit the ruins, cenote and ven a la luz. The hotel arranged a private tour guide Nelson who was amazing. Words can't describe how beautiful this sanctuary is. So close to the ruins and surrounded by the sea and jungle. I will surely be back again!!! Mucho gracias Ikal!!!
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Christopher Burton
10.0
/10
30주 전에 리뷰함

Expedia Group verified review

Amazing stay for nature lovers! It’s absolutley beautiful here the staff and very kind and helpful! They have so many unique private accommodations that all have their own charm! They have a variety of activities for their guest such as yoga, healing ceremonies, sound bath ect… The hotel is family friendly as well. Tulum is very expensive, so be prepared to pay more for everything in général in comparaison to other places Mexico but Ikal still deserves 5 stars because the higher cost applies to all of Tulum. We had the best time and enjoyed this breathtaking hotel, we are already planning to go back!
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Jesus
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

Enjoyed my stay at Ikal! The area is very private and clean. Great place to stay if you’re wanting to relax and enjoy nature.
Jessenia
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

I loved everything! Staff is amazing and always willing to help!
Leeza
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
32주 전에 리뷰함

Hotels.com verified review

I love staying at this hotel! It is in the jungle and on the beach with no "boom-boom" music blasting, just the sounds of nature and the waves crashing on the shore. The staff are super friendly and accommodating. The yoga classes in the yoga shala are top-notch!
judith gabriela rodriguez
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

Me encantó la alberca dentro de la habitación
Clint
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

The staff was great!! Very friendly and helpful. We stayed in a treehouse. It was an excellent choice. The views were unique, room was clean. The beach club is also really fun and inviting. Good food too. Can’t wait to go back.
Yahya
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
36주 전에 리뷰함

Expedia Group verified review

This my second time in my entire life to write a review. This place was the worst place I’ve ever stayed in. the pictures and description on Expedia don’t match the room. We were given a room with an outdoor shower and a bathroom and there was three men who were in our backyard right before my wife was about to take a shower When I brought this up to the management. They dismissed me and told me that they don’t know who those men were after three hours they found out that it was maintenance, but I we never got a heads up. The pool was not working. The shower is weak. The tent that we stayed in was not clean. Our bed was right under the ac unit. Due to condensation we were not able to sleep bc the ac unit kept dripping on our bed. Huge privacy concern…. Huge safety concerns….. bad customer service….. stay away
자세히 읽기
Cindy
icon-파트너와 함께
파트너와 함께
6.0
/10
36주 전에 리뷰함

Expedia Group verified review

Certainly a glamping experience. However not the safest steps in property and “room” quite slippery with little support. They have glass shampoo bottles and conditioners which is understandable however again not the safest one of them broke right on my foot on the outdoor shower. Beautiful overall. The mosquitos will eat you up make sure you bring bug spray. Quite pricey but the view is remarkable and the experience is worth it. Glad we did it but I wouldn’t return in the future. It’s a one and done experience
자세히 읽기
페이지당 리뷰 수
20
40