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The room was amazing! I love the host and the room but to be honest I will stay in the hotel zone as taxis are super expensive and the best things to do are the ruins (in either location you will have to bike or take a taxi) and walk down the hotel zone. If you choose to stay in the town there is not a better place than this hotel. It is conveniently located between the bus stops and the environment is great!

Room is really cute! The Wifi is poor, bathroom always flooding after taking shower, can’t keep luggage after check out, and the host directly unlocked our room and turned off air conditioner while we went outside to buy some drinks(we turned it on to dry our clothes and we just went out for a short time) I don’t think it’s acceptable to directly go into guest’s room without permission.

I like the style of the rooms ,and also the location I love ,in downtown walking distance to many things

Hôtel familiale situé dans le centre de Tulum. La propriétaire parle français et nous a recommandé plein de lieux à voir.

Lo recomiendo ampliamente. Bien ubicado, trato amable, limpio, etc. Esta entre mis favoritos.

Nice, clean and simple. Friendly staff. Walking distance to main strip of restaurants/shops. Not a 5 star but good enough for a short trip stay.

This hotel was unique. You really felt that you were in Mexico. Hoare and Marieka were fabulous hosts. Very helpful when needed. Liked the the fact that this hotel was off the beaten track. The surrounding area is a work in progress but nevertheless quite safe. Coffee should be provided in am as there are no coffee machines in the room.

Die Lage des Hotels ist perfekt. Jedoch gab es keinen TV auf dem Zimmer. Leider konnte man kein Taxi rufen d.h. Begründung , dass die Taxis nicht kommen. Unsere Freunde jedoch in einem Hotel bekam ein Taxi vorbestellt. An unserer Abreise mussten wir mit unserem ganzem Gepäck bis zur Hauptstraße laufen um ein Taxi zu bekommen

The room we booked was fantastic. the hot tub is in the middle of the room and it looks like in a movie. A/C and hot water run all day and the hotel is easy to access. the only problem for us was the noise outside the hotel. Works and funfairs were a deadly combo but the staff was apologetic and I am sure that it is just temporary. it would have been perfect without those inconvenients

This was my second stay at lo nuestro petite hotel in tulum. I really love this hotel. It‘s a little oasis right in the center of tulum. The owner is a really friendly couple and you could talk with then for hours. They give you really good informations about tulum and how it was back in the day. The hotel is located three walking minutes away from the mainstreet of pueblo tulum. The neighborhood looks at first a little bit ruff, but its everything else than that. Its a vibrant hard working neighborhood and the people which live there are really kind. It‘s totally safe to walk around at any time. The hotel was built with love and you feel like coming home. I would stay there any time again. To me it‘s one of the best spots of pueblo tulum.

amazing stay...amazing staff...nice comfortable rooms close to everything

Very nice hotel close to everything..very quiet and very comfortable...hotel staff was amazing...helped answer all my questions..close to central park,beach and the ruins...i will stay here again..thank you

El lugar es cómodo, la atención no es buena, parece q casi no hubiese nadie. Tienen un solo dispenser de agua en la PB, no así en la planta alta. La habitación no cuenta con botellas de agua( ya q no es potable la de grifo) ni con frigobar, caja de seguridad, ni Placard(solo un par de estantes). El wifi es malísimo de los 5 días anduvo solo 2 y mal. En cuanto al baño está bien pero no te dan enjuague ni shampoo.

Beautiful room - central location - perfect for couples

The design of the hotel is lovely but rooms are very dark and walls on the porch so high you can’t see anything except the very near neighbor on their porch. Basic basic facilities but secure 3 blocks from Main Street

I really wanted this hotel to work out for my entire stay because I was so enchanted by its very Eat Pray Love vibe when I walked in. The hotel looks like a Treehouse and I was at the tail end of a very long journey from the upper Yucatan, and just wanted to go to sleep. Sleep I did not. Once 9pm rolled around, a man on a loudspeaker (turned out he was on repeat) kept on going and going and then I realized there was a children’s carnival taking place at the fairgrounds - right next door. I should have actually read the reviews before booking and also checked the fairground schedule because I would have booked elsewhere and not lost my money. It was impossible to get the rest I needed and I ended up sick. I also understand that the staff of the hotel were likely trying to be nice, but I felt like I had zero privacy. Every time I moved for the 1.5 days I did stay - it was like every thing I did was watched. I’m an adult. I’ve traveled 4 continents for 10 years. I don’t need the added stress of being asked “oh you are taking a bag with you are you coming back? Are you sure?” Maybe I’m not. I was so unnerved that I had to take my belongings down in sections to my car to avoid these weird questions and then I booked it out of Tulum and straight to my favorite place in the Riviera. Strange. I hope others have better experiences.

We chose to stay off the beaten path in the pueblo of Tulum, in the state of Quintana Roo in the Yucatan peninsula. Not to be confused with the more yuppified Zona Hoteleria, which might attract a more upscale yuppie/hippie clientele - and nothing like the all-inclusive resorts at Cancun, the pueblo itself is more authentic and representative of the lower income households in this part of the world. Lo Nuestro is located a few blocks off the "main drag," where one can find all sorts of restaurants and tourist shops, but of note is the fact that most of the tourists were native Spanish speakers - even those at the ruins and other tourist sites. The room itself was appointed with Mexican-themed decor and included AC, wi-fi, a sink & counter, toilet & shower, queen & twin beds (both futons, very comfortable), and a patio with a hammock. It resembles a pensione in Europe, so expect something more homey and not at all "resort-y." The couple who run it speak Spanish, French, and enough English. And the doggie, Ponchito, is the hotel mascot ;-)

Les propriétaires de cet hotel sont très accueillant et chaleureux. Ils sont a votre écoute et sont de bon conseille pour tout ce qu'il y a faire et voir a Tulum et ses alentours. C'est un très jolie petit hotel dans le style mexicain loin des grand complexes. Je recommande vivement cet hotel.

Los dueños son muy agradables. Es un hotel ideal para viajeros que busquen un lugar tranquilo y que puedan ir caminando a la avenida principal de Tulúm sin estar sobre ella.

Beau petit hotel, propre, accueillant et chaleureux. Propriétaire amical et sympathique.