옥시덴탈 누에보 바야르타 - 올 인클루시브

Property was clean as well as the rooms. Staff were very nice.

Las áreas verdes bien cuidadas . Les falta tener otro buffet restaurant , porque a las horas pico se aglomera los clientes esperando una mesa .

I have now been here 8 times and every single time has been incredible! Food, awesome. Room, awesome. People, awesome! I highly recommend this place:)

The menu for the buffet. Not that many options and not that good. The breakfast menu was better.

Pros: The staff at the restaurants were amazing. David at the breakfast buffet, Ramiro at the teppanyaki, and Abel at the Italian restaurant all went above and beyond. The lady who cleaned our room did an excellent job everyday. Cons: They need more waiters working at the pool area. I only saw one person everyday and they didn’t have time to accommodate everyone. They were working so hard but there was just too many people requesting drinks for one person. One main pool is not enough. It always felt tight with no room. The bar at night was always packed with no where to sit.

Everything was great but the AC was not cold at all. I understand the weather was very hot and humid but something should be done to be able to cool down the rooms a bit more. It was set to the lowest which was 18 C I think, but the lowest we got it was to 25 C.

muy limpia

Thick layer of mold on my bedskirt. Everything was coated in a thin layer of moisture 24/7 from the AC just blowing hot humid air. Kept getting locked out of my room from my key randomly not working and no urgency for someone to assist

The hotel had great landscaping areas . Well maintained. Staff at buffet were great. However, check in staff, who helped us was rude. Didn’t have good customer service skills. Every time I asked a question, she will answer on a rude way. The room were I stayed were small. Not too much space.

Overall the resort was good. Staff were helpful, rooms were clean, gym was good (nice to have fruit available after a workout), beach and pool both great. Minor issues - daily the key card stopped working so we had to go back to reception to reset. More importantly of the three restaurants we tried, 1 was absolutely horrible, the other two were very very mediocre. The buffet restaurant had hit or miss staff- David was wonderful, many other staff just run off their feet. Food was ok, but no waffles often, no bacon, ketchup ran out, juice undrinkable. The Tokyo restaurant was ok, but sushi that wasn't cut properly, strange interpretation of chicken karaage and uninspired tepenyaki. The worst however was the supposed exclusive Royal Club on the 7th floor. Dirty tablecloths, wrong food orders (different salads, a mostly fatty rib eye with no chimichurri that was charred and cooked to death), and dry tuna. Both of these places were apparently "full" and not accepting many more reservations but there were only a few tables eating when we were. I would definitely not take the all inclusive option next time and try my luck at the food court across the street.

First time staying at Occidental . Service was good . Buffet was always a variety of food and themed , one day Chinese , one day Italian .. nothing needed was fans at the outside bar. Overall would visit again

Rooms are outdated .room had a bad odor. There was water leaking from the shower to the bedroom area. I asked for them to fix the issue and they never did. I had to let them know the following day until they finally fixed the issue.

Clean rooms staff made you feel welcomed location to golf facilities the only thing is the food not good for my liking but overall great experience

Excelente

Todo bien. Ambiente agradable

Food it's good,outdated rooms,if you looking for night entertainment it's very poor

They had great options for food places. I would recommend upgrading to premium to get to choice where you get to eat for dinner & you get to go to the private pool. The other pool was a little too crowded, didn’t go to it once. Majority of the staff speak Spanish, it was difficult to communicate at times but not a big deal! We figured it out. It’s right on the beach & got to see beautiful sunsets. Theres AC and room was spacious for two.

Poor: #1: the nice pool and cabanas are ONLY for exclusive memberships, an upgrade required for 700 mxn per person per day! So not what was advertised. #2: no balcony. Room is nice but the ONLY resort on the entire beach without balconies. Who knew you need to include this standard item in your search criteria! #3: no hammocks #4: very poor wifi; only 1 bar INSIDE the room and on the resort #4: no guacamole except on Mexican night (Friday) Nice: #1: beach was gorgeous #2: resort was small and very walkable.

EVERYTHING WAS AMAZING!!! SEE YOU GUYS SOON ….

Great food! Wonderful staff! The beach is awesome! They have a kids club with great staff. A shout out to Ms Nancy Luna and Danny :)