Atlas Essaouira Riad Resort

깔끔하고 좋았습니다.

호텔 가격 대비 괜찮았습니다. 첫날에는 세면대 물도 안내려가고 인터넷이 안되서 얘기했더니 업그레이드한 방으로 바꿔줬어요. 무난합니다

2박 3일 묶었습니다. 프라이빗 해변이 있어서 선택했는데 해변은 만족스럽지 못했습니다. 바람이 너무 많이 불어서 즐길 수 없었고, 바람이 센 만큼 파도도 셉니다. 다만 호텔 수영장은 시설이 좋아서 즐길 수 있었습니다. 비용이 비싼 만큼 시설은 좋습니다.

The hotel lobby is very splendid and the reception services very helpful. The grounds are lovely and the ambiance quiet and exclusive. The breakfast was cold - we arrived at 10 am and all the tureens were nearly empty and their contents cold. The staff started packing away at 10.20 and loudly talking to each other. Not what should happen in an expensive hotel. We had a sea view room which was a mistake since rather traffic noise was horrendous and since the air con was not operative in early March it was either a noisy night or a hot night.

Hyvässä kunnossa oleva rantahotelli, huone ja yleisalueet siistejä. Kannattaa ehdottomasti ottaa huone merinäköalalla! Monipuolinen buffet-aamiainen. Spa-osaston hoidot melko kalliita. Hotellissa on todella iso uima-allas, mutta se jäi testaamatta, koska vesi oli todella viileää.

Pas a l hauteur du prix payé. Pas de boisson dans la chambre. Mini bar vide. Pas de bouilloire, pas de café ni tisane. Douche/begnoire mediocre. Tv non connecté. Ascenseur trop loin de la chambre.

Nice Hotel. Good room with excellent sea view. The shower was broken when we arrived, and the reception organised this to be fixed the same day. However it continued to leak and cause issues with the bathroom floor. The bathroom door was already bowed as it had been exposed to the water from previous leaks, which we realised when we arrived. Semi responsive staff. When we arrived there was not much customer care and we were left to our own devices to find the amenities. The reception staff just told us what time breakfast was and our room number, and we were left to find this. Room cleaning would not happen in a timely manner and we would leave and come back in the afternoon after our daily excursions, only to find our room was not clean despite the sign asking for this to be done, being clearly displayed on the door handle as is expected. I opted for a massage on our last day, which was nice (first half), someone walked in during the second half when I was semi naked laying on my back. My eyes were semi covered, so i did not see if it was staff or a customer, but assume it was the latter as the masseur Hadijah, ushered them out in silence. The person sounded like a child and when finished, I noted there were two male children walking the spa halls looking for Hadijah to ask her something. I did not mention this to staff, as I could not confirm, but wanted to note in the review as privacy policies and adherance to dignity practices should be paramount for this service.

Right on the sea, good full service hotel

Check in was fine. Nothing special, very to the point and no questions or anything. In the middle of the night, the room above us sounded like they were moving furniture. We tried to call the front desk but the phone wouldn’t connect. My husband then went in the middle of the night to the front desk to tell them, but it didn’t stop and was still going on in the morning

Nice hotel. We had a great room with view of Ocean. Pool was nice but understaffed for food and towels

Nous sommes restés 3 nuits au Atlas et la climatisation n'était pas fonctionnelle dans notre chambre. Nous avons avisé la réception après la première nuit et 2 autres fois par la suite et chaque fois on nous disait que ce serait réglé, mais ça n'a jamais été le cas. Nous avons dû ouvrir les fenêtres pour tempérer la chambre pour les 2 dernières nuits.

This hotel and the area around is the best!

This facility is amazing

Very poor front reception not night staff Had problems with AC at night told us he’s going to send someone to address the problem no one showed up. Until check out. Asked to speak to manager were told he’s coming at 10AM so we waited. Went there were told he’s in a meeting. So no regard for customers. Very ignorant

Sejour agréable, calme, personnel aimable et serviable. Restauration à améliorer

5 Sterne sehr Sauber und sehr freundliches Personal. Top Hotel sehr empfehlenswert.

Everything was perfect, except some minor issues: the bathroom door did not close and some confusion at check in.

Le prix de cet hôtel n’est pas du tout a la hauteur de la qualité du service en chambre et au restaurant. 50 minutes d’attente pour recevoir nos plats, qui de plus ne correspondaient pas à notre commande. 2 serviettes de bain en chambre (nous sommes 3), tasses et café oubliés. Le lit simple est en fait un canapé 1 place dont les coussins ont été retirés. Ce “canapé lit” a été ouvert à 23h (il a fallut appeler car oublié aussi) par un monsieur très désagréable et énervé. Aucun geste commercial en retour de tout cela..

Highly recommended. The hotel staff very professional and very friendly and helpful. Thank you for making my stay very enjoyable ⭐️⭐️⭐️⭐️⭐️

The Atlas Riad Essaouira is a beautifully designed hotel with an excellent location. The lobby area is warm and welcoming, creating a great first impression. However, when I arrived early, I had to wait at the bar, which unfortunately wasn’t serving any soft drinks. As a tired and thirsty traveler, it would be great if the bar or coffee area could be open for early arrivals to offer refreshments while waiting for the room to be ready. Fortunately, the reception staff were accommodating and managed to prepare our room by 1 pm, which was much appreciated. Our room had a lovely and impressive sea view, but it was somewhat outdated and did not meet the standards of a 5-star hotel as advertised. For example, the room lacked basic amenities like an iron, which is typically expected in 5-star accommodations. Additionally, the sink in the bathroom did not drain properly, requiring manual adjustment to prevent overflow. Despite calling reception three times, it took some persistence before someone finally came to assist. The WiFi on the third floor was also quite poor, which was a bit frustrating. On a positive note, the swimming pool was delightful, although the bar service there could be improved. The waiter was unable to recommend any cocktails, leaving me to choose one at random. Overall, while the hotel facilities are decent, there is a need for significant improvements in customer service and attention to detail to truly meet the expectations of a 5-star rating. That said, it