Dunes d'Or Ocean Club - 듄 데오 오션 클럽

This hotel is well maintained thanks to a core of dedicated hard working team. The 3 pools are clean and rooms are lobby area are clean. The let down is with the food, which is very basic for a 4* hotel, food allergy labelling is none existence. You are having to wait for plates that simetimes have cracked edges. Food is only served for a restricted period which is very dissapointing for an all inclusive hotel. Entertainment is available but in-house and poor. Overall, this is a beautifully located accommodation with a great team and a place worth visiting. Overall, very nice hotel with nice staff

Hotel was very poorly managed with no one adhering to times, took us 2:30 to do check when arrive at midnight, 1 person on the desk to multiple arrivals. pool closes at different times to suit staff, 6pm , 6:30 or earlier. Gym closed and no one knows where the keys are, food is to be served form 7am till 10am but only have food on the tables after 8am. reception left unattended multiple times, anyone can get in even if is not checked in hotel, anyone can come in, you will not be safe with your family. Is a free for all we had AI and others not even had a wrist band and can get the same as us. If you traveling to Agadir, please don`t go there unless you want to be on unlimited long waiting times and get your family in a unsafe environment.

* very dirty, rooms stink and lots of mould. * showers flood whole floor space no drain on tilt? * 70% of staff not nice and actually quite aggressive or non responsive. * ants everywhere, receptionist advised me this is normal. Looked at me like an alien. * cutlery dirty, tables dirty. Tables wiped with dirty cloth and dirty mat not changed * no spoons * tiles up on nearly every floor space * pictures a lies, none of the pictures are a true reflection of hotel, they must be from around 10yrs ago? * glass in whole hotel not cleaned apart from new gym area.

The all inclusive food option was not varied and was hardly any options there. The staff were fantastic. The upgrade to sea view was fantastic and was really nice to be upgraded. Everything was really good apart from the lack of options on food. But would definitely recommend.

Nous avons passé un excellent séjour avec. Un personnel aux petits soins! Vous allez nous manquer

Great location , great service and very helpfull

A notre arrivée ,la chambre n'avait pas été nettoyée , ça sentait mauvais, les toilettes étaient pleins excréments, de l urine ... Ça grouillait de fourmis. Nous avons fait intervenir le personnel pour remédier au problème et que cela restait inadmissible de trouver la chambre sale. On nous a changé de chambre. Nous tenons à remercier chaleureusement nella la gouvernante qui a pris les choses en mains pour regler le problème, qui a su être à notre ecoute, bienveillante encore merci. Mais cela reste inadmissible d'arriver dans de telles conditions vue notre état de fatigue...

Beachfront resort (private section for hotel), large but low-rise accommodation surrounding large pool, with other smaller pools, including a mini waterpark, three a la carte restaurants (booking expected), huge buffet hall with many rooms, four bars including pool bar,... Most guests are on all-inclusive and there is a great choice of many cuisines and menus. Rooms are spotless, well equipped and modern. Comfy beds, smart bathroom, sky tv ,safe, minibar fridge. Great relaxing holiday.

Had a short but lovely stay. Pool area was lovely and staff very friendly and helpful, great breakfast with a good choice of food. Beach was great too.

Hôtel bien placé,le personnel accueillant.Bon rapport qualité prix !

Nous sommes arrivés tard le soir et le checking etait extrêmement long malgré un check in deja effectué en ligne (une seule personne etait en charge de tous les clients). Arrivés dans la.chambre le 2eme lit (car nous etions 3) netait pas prêt. Nous avons du relancer et attendre des heures pour avoir des draps... Plus de 50 moustiques etaient dans la chambre et pas de solution de la part de l'hôtel... Pas de taies sur les oreillers, pas de shampoing ni gel douche, une forte odeur d'humidité, pas d'ampoules dans la majorité des luminaires... Bref une nuit tres compliquée et nous etions heureux le lendemain de quitter l'hôtel. Une expérience que nous ne renouvellerons jamais.

Gepflegte, moderne Anlage an guter Lage. Freundliches, hilfsbereites Personal.

In a great location with several bars, great restaurants within walking distance. Great pool and spa.

Dirty Room and Bedsheets. Room full of mosquitoes. Bathroom in a really bad condition. Service was not really helpful, had to wait 1.5 hours in a lobby to get our room. Breakfast ended earlier than it says. NO internet on the whole premise besides the lobby!!!! AC not working. Smell is really bad in the hotel.

We had an amazing stay. We loved that it was beach front so the views were fantastic! And it wasnt too crowded as well.

Séjour agréable au sein de l’établissement. Personnel correct. Les prestations sont bonnes. Planches de surf et combinaisons mises à disposition gratuitement. Restauration du petit déjeuner est copieuse et variée. Le seul hic au tableau sont les machines à café par la déficience de la distribution des produits.

Amazing staff but number of problems with room Telephone didn’t work for two days of stay.

the room was not cleaned properly , the a inclusive is very limited with one bar during the evening and limited time for resturants that are fully booked

The hotel was clean, comfortable and the staff were very welcoming. There was entertainment throughout from yoga in the morning to poolside DJ’s and dancing in the evening. We had breakfast at the hotel, the food was fresh and a wide variety. Overall fantastic stay and I would highly recommend!

Der spilles vildt højt musik ved pool området. Og det er ret irriterende. Det kører hele dagen. Så vi kunne ikke ligge der og slappe af. Servicen i receptionen var ikke speciel go. Men følte man kom til besvær når man skulle spørge om noget. Morgenmaden dårlig. Men området og beliggenhed er i top.