이비스 탄제르 시티 센터

나는 이비스 탕헤르 시티센터 호텔 3박을 호텔즈닷컴을 통해 예약했다. 객실에 들어갔다가 역겨운 냄새가 너무 심해서 짐도 안 풀고 바로 리셉션으로 내려갔다. 세계 각국 이비스호텔도 숙박해 봤지만 최악이었다.예약에서 취소까지는 40분내외이고 내가 객실에 머문 시간은 1분정도였다. 리셉션에 환불 요청을 하고 시티텍스까지 현금으로 돌려받았고 명함에 서명 사인까지 받았다.이제 와서 호텔즈닷컴이 이비스호텔과 연락이 안된다고하고 3박 환불을 안해주고 있다. 세금은 돌려주고 3박 방값은 환불 안해준다.나도 번거롭지만 카드사에 지급 보류 신청을 했다.이렇게 전화를 몇번이나 하게 만들고 예약한 호텔과 서로 소통도 못한다. I booked three nights at the Ibis Tangier City Centre Hotel through Hotels.com. When I got to my room, the stench was so strong I didn't even unpack and went straight to reception. I've stayed at Ibis hotels around the world, but this was the worst. The reservation process took about 40 minutes, and I only stayed in the room for about a minute. I requested a refund at the reception, received a cash refund for the city tax, and even had them sign my business card. Now, Hotels.com says they can't contact Ibis and won't refund my three-night stay. They'll refund the tax, but not the three-night room rate. It's a hassle, but I've filed a hold with my credit card company. They've made me make so many calls, and they can't even communicate with the hotel I booked.

one of their staff said 'Nihao' to me, and even refused to apologize when I asked for it. not all Asians are Chinese. they need staff training

스페인으로 넘어가기전 하루 묵었는데 가격대비 아주 훌륭했어요. 근처에 큰마트도 있고, 탕헤르 항구까지 택시로 20디람 나왔구요. 화장실에 머리카락이 있는등 청결하진않았으나 하루 묵기엔 좋았습니다.

Good facilities and meets your basic needs.

Breakfast

The room was clean, however beds are uncomfortable

Very nice hotel and great location 100% recommend

Personnel accueillant. Parfait pour un ibis

We really enjoyed our stay. Our room was clean with a nice view. The housekeeper Zainab was wonderful and cleaned our room so well. The receptionist was helpful and kind. Location is great. It’s close to the train station and the mall. We will definitely stay here again in the future.

Hébergement vétuste mais propre. Petit déjeuner correct.

Tutto ok

Properly location was great and lobby was good with all amenities. But the rooms were outdated and bathrooms were old/shabby, with rusted lights, moldy shower and musty smell throughout. We booked 2 night but only stayed 1 since it was not nice. Pics in Expedia on not of this property in Tanger but some other location.

Il faudrait informer lorsque la piscine est hors service et que le petit déjeuner soit effectivement prêt à 06h00 et non 7h00.

Falta mantenimiento

Convenience next to train station and airport shuttle stop. Rooms and breakfast need more improvement

j'ai 77 ANS ACCEUIL EXELLANT PERSONNEL TRES PROFESSIONEL CUISINE IRREPROCHABLE EN VOUS REMERCIANT

Excellent Experience !! I recently had the pleasure of staying at Ibis hotel Tanger City Centre, and overall, it was a very enjoyable experience. The hotel is perfectly located in the city centre, just a few minutes’ walk from the beach and the city mall. Its central location makes it extremely convenient for both leisure and shopping. It’s also well connected by taxi and local transport, and there are plenty of local shops and restaurants nearby, which made getting around and finding places to eat very easy. One of the highlights of my stay was the exceptional customer service. The staff were polite, welcoming, and always ready to help with a smile. They truly go the extra mile to ensure guests feel comfortable and well taken care of. I also had the opportunity to enjoy iftar dinner at the hotel, and it was a wonderful experience. The food selection was excellent, with a variety of delicious options served in a pleasant and relaxing environment. It was a memorable dining experience. The only downside is that the hotel could benefit from some refurbishment, as certain areas feel a bit dated. However, this did not significantly affect my overall stay. In summary, despite the need for some updates, my experience was very positive. Thanks to the great location, outstanding service, and enjoyable dining experience, I would happily stay at this hotel again.

Bad service

Very limited room amenities. No information about the services available in the room.

Staff