노보텔 카사블랑카 시티 센터

대체로 만족하고 시내 중심이기 때문에 구경할 곳이 많다

직원들이 시니컬한거 빼면 ㅎㅎ 좋았어요 바로 3분거리에 기차역!!

전반적으로 깨끗했으며, 주변에 기차역과 항구가 있어 접근성이 좋았습니다. 그러나 곳곳에 공사지역이 많아 먼지가 많고 다니기 불편합니다.

버스터미널과 기차역이 도보 가능하고, 공항도 기차로 그리 멀지 않아서 좋았다. 직원들도 친절하고, 다른 관광지와도 멀지 않아 편리했다.

TV 교체 또는 개선 필요 ! 너무 오래된 TV이고 채널도 다양하지 않음

During my business trip, I checked in Novotel for 3days. Location and room condition are not bad. but Service of staff are terrible.

Not bad at all, room condition generally ok. Exchange facility and restaurant didn't seem to work properly. Surrounding is quite dry but no complaints.

Lobby was quite good, but room service misunderstood my order that was only minus

첫날은 만족스러웠으나 냉장고가 작동하지 않았습니다. 미리 작동을 안 하고 있던 건지 키는 방법좀 알려주라고 카운터에 문의 했지만 올라오지 않있습니다. 다음날 아침 다시 한번 문의하고 올라오지 않아 하고 가겟지하고 호텔을 떠났습니다. 돌아 왔을 떄 역시나 고쳐지지 않았고 또한 샴푸바디워시도 어제쓰고 얼마 안 남은것만 있었습니다. 또 하루에 하나 제공 되어야 할 물도 제공되지 않았습니다. 콜로 해도 소용이 없어 결국 카운터에 가서 문의를 하였고 물은 첫날만 제공된다는 말도 안되는 말을 하였습니다. 결국 따져서 나머지를 받아내고 냉장고를 아예 교체해 주었는데 무슨 문제인지 작동하지 않았고 다시 콜로 문의했는데 또 안 올라왔습니다. 그냥 포기하고 다음날 옆의 호텔 소피텔로 옮겼습니다. The first day, I was quite satisfied but the refrigerator did not work. Next morningI called on the counter, but they did not show up. So beliveing they would come after I left the hotel. When I came back the refrigerator was not handled nor did not chang the shampoo Body Wash. The water should be provided in one day, which was not supplied. So went to the counter to know that water is given only the first day. I had to argue to get the water and others. I told him about the request I made to fix the refrigerator and that mechanic never come up, but he did not say a word ‘sorry’. eventually the refrigerator came but did not work again. I just gave up and moved to the next day.

Literie horrible petit déjeuner encombré on attend debout pour obtenir une place dans un coin si vous arrivez trop tard c'est à dire vers 9h il n'y aura plus rien enfin impossible de se garer dans les environs

Its a 2 stars hotel not 4 , room was terrible the bathroom also no A/C the reception said because its april its cold no need for A/C . I wouldn’t recommend anyone to stay there .

I loved the stay it was clean and close to all attractions.

Friendly staff, restaurant was excellent. We felt comfortable and at home. Wanted to say thank you to them all for their warm welcome and help they provided

Is very good

Is very good

床很舒適，房間乾淨。

Flight got canceled due to weather conditions causing us to miss our connecting flights and the lack of compassion and the unprofessionalism from this establishment was horrible. They respond online like they are trying to help but it’s automated and they don’t care. Called long distance and they put me on hold then hung up the phone, when I tried calling back, they kept hanging up the phone on me. I will never use this hotel nor recommend. Based on other reviews I can see I’m not the only one. Disappointing! Hope this isn’t a reflection of what tourism is like.

Quick check in and courteous staff. But service was non existent. The staff claimed to have 24 room service but no one picked up the phone when I called. Finally, had to call the reception asking to tea, coffee and milk sachets. They got it to my room after 1 hour, that too only a coffee pod.

Very good location and attentive stuff.

Lovely staff, good clean rooms however the linen was a bit stained. Breakfast had a variety. Great location. Thanks for tge lovely stay.