Boutique Hotel WesterVilla

The hotel is essentially an inn above a very nice Italian restaurant. There is no separate hotel staff or lobby, and the staff are available during restaurant hours 11:30am-10pm. In general the facilities and stay were nice, but there are a few things to note that would have been helpful to know in advance, so sharing here: 1) as mentioned, there is no separate hotel reception so there is no one on-site to assist guests after 10pm and before 11:30am. This also meant we couldn’t adjust the heat in our room during those times, as that is centrally controlled 2) there are very steep stairs to get up to the rooms so wouldn’t be great for people who have a hard time with stairs 3) the hotel is located on the outskirts of Amsterdam, the walk into town took about 35 min and the closest public transportation stop is about a 20 min walk 4) there is only 1 bottle of soap for showering. No conditioner or shampoo 5) our room (Dinsdag) was tiny. I didn’t realize how small it would be. See the photo for how much space was left next to the bed after I put my suitcase down ( there was nowhere else to put it). We made it work but it was tight 6) also specific to our room, the bathroom mirror was next to the sink, not on top of it, so it made it tough for my partner to shave. There also wasn’t a light close to the mirror so that was hard too

This lovely, small hotel had all the amenities for a Global traveler could desire. The brooms were more spacious than generally found in European hotels, the large bathroom was modern and large. We found all of the individuals working there quite confident, nice, and helpful. There’s even a very nice attached restaurant to the hotel. You can take a bus to city center or a 25-minute walk to the city center! Great place and more of a traveler than tourist experience.

Safe and quiet

Recepção não fica aberta 24 horas,acho que não é informado na página. Quarto confortável Cama e colchão regular

I was recommended this by a friend who had stayed here previously and was disappointed. The restaurant, now rebranded, was hosting loud Christmas parties, which we weren’t warned about. On Friday night, music blared until 1 a.m., and staff dismissed our complaints with earplugs and “email the manager.” Saturday was no better, despite promises that noise would end by 11 p.m. Staff noise and disruptions continued late into the night, and again, no resolution was offered. Finally, on Sunday, we spoke with the manager, Mario, who apologized and offered a free meal and one-night refund. While we appreciated his efforts, we felt two nights should have been refunded given the sleepless nights. The owner, however, refused. The staff (except Mario) and management showed little regard for guests’ comfort.

Having previously stayed at Westervilla in Dec '23 where we had an amazing time, we returned in Dec '24 along with 2 of our friends, with high expectations. Sadly, our expectations were dashed soon after arriving. The feedback box here does not give me enough space to detail all of our poor experience, so I shall bullet point below. - Night one, check in, full on Christmas part happening directly below our rooms, no warning prior to check in, loud music till 1am. -When we complained we were to just 'to email' -Night 2, although no full parties, thumping music well past the promised finish time, and no concern at all from the staff, when the music stopped, we still had an hour of banging furniture and shouting staff directly below us, even after we had raised our issues regardung noise. - After our group email the manager 5 times over the course of the two nights, on day three we finally got a call. - We met Mario the manager at the hotel to discuss concerns. I would like to credit him with trying to diffuse and resolve the situation, but sadly Christian the owner refused our request for a refund on the two nights of sleep we had lost. - We had to make do with one night refunded, and free meal (which in all honestly doesn't cost much to the business). It's such a shame to have such a bad experience for our group, after a great experience before. We will NOT return. I would advise you avoid if you want to have staff that actually care about the hotel customers.

Great staff, the restaurant and hotel was great! Loved that we were able to park for free and take the bus/tram every!

Our "Wednesday" room was spacious, well-appointed, super-clean, and quiet. The batroom was roomy and possessed seemingly new fixture, although past experience tells us that is the norm for this boutique hotel. Boutique Hotel WesterVilla also hosts a wonderful Italian restaurant---Nando--- that serves wonderfully interpreted and delicious cuisine. A perfect respite "in" Amsterdam, but feeling relaxed . The City is only minutes away. Wonderful!

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Hotel ligt in mooi parkje, attent (Nederlands sprekend) personeel, fijne bar / restaurant met lekkere hapjes. Mooie kamer. Relaxte sfeer.

HORRIBLE EXPERIENCIA. Tuve que pedir ayuda a la policía y al consulado Mexicano para poder recuperar mis maletas y lo que tenía en la caja fuerte incluyendo mi pasaporte. Un empleado se hizo pasar por el dueño y bloqueó la puerta de mi cuarto. NO ES UN HOTEL. Es un bar con habitaciones en el segundo piso. De hecho no tiene ninguna amenidad de hotel, ni siquiera una rampa para las maletas, es muy difícil subirlas por las escaleras ya que son muy reducidas. Por su seguridad no se queden en ese lugar que se hace pasar por el hotel. No existe recepción. Las señoritas del hotel son amables pero el que se hace pasar por dueño solo se ofrece a ayudarte como “recepción” en una mesa del bar. LAS FOTOS PUBLICADAS NO SON REALES. El empleado que se hace pasar como dueño aventó mi celular al suelo cuando quise tomar evidencia.

Lovely, small and quiet hotel. Close to the bus stop, but we chose to walk to the center. A nice walk. Great restaurant, liked the atmosphere and the food. No breakfast, but we knew that and got nice food at Albert Hein (food store) nearby. Friendly and helpful staff:)

Really nice rooms with friendly, helpful team. In the westerpark area of Amsterdam so dinner nearby was cheaper than central. Restaurant at the hotel was very good we ate one night but not to our personal preferences

Beautiful place and hotel, cool rooms, friendly staff, easy to get to the bus to city centre, some great food nearby too. You can sleep seeing the stars on the top room. Downside: A bit too expensive for what it is. The pillows are bad. The top room smelled a bit from the restaurant kitchen.

This is a small boutique hotel, only 7 rooms, all named after the days of the week . The rooms are above and behind the Nando Italian Bistro-an excellent restaurant. There were a set of twenty then 5 more steps up to the rooms, and at first (being an senior couple) thought this a bit daunting, but the staff happily carried up the luggage. The room was very clean, and very modern. The area was very quiet, even with he restaurant patrons coming and going, well insulated windows. The staff was excellent, very obliging, and helped with the bus schedule and directions.We were expremely happy with the hotel, and the restaurant. The hotel in not down in the old town, but after being down there two days, were glad to come back to this hotel in the afternoon.

Great view and small place. Charming

Makkelijke toegang snelweg, goede parkeergelegenheid. Leuk terras. Drangdeur tussen badkamer en kamer was niet zo handig.

Very clean, very friendly staff, safe residential area. As this is a small hotel, they don't have an elevator so ask for help if you need assistance with your luggage as stairs were steep!

Breakfast not available

Staff was very helpful. Rooms were clean and dinner at the bistro was fabulous.