InterContinental Hotels AMSTEL AMSTERDAM by IHG, an IHG Hotel

1. canal 바로 옆, 찾아오기 쉬운 위치. 2.인터콘티넨탈 그룹 호텔의 입지,위치가 관광 포인트와 근접 3. 직원 교육이 잘되있음.(행동 매뉴얼) 4. 본 인터콘티넨탈 암스텔 호텔은 왕족들도 가끔 이용할만큼 우수하다.

품격있는 호텔로 운하옆에 바로하고 있어 창문으로 암스텔강의 운치를 만끽할 수 있어서 좋았습니다. 오래된 건물이지만 역사적인 건물이라 품위가 있었고, 직원들의 대응도 매우 만족했습니다. 다만, 시내 광장으로의 거리가 좀 있어서 불편할 수도 있으나, 오히려 주변이 조용해서 편안한 휴식을 취할수 있었습니다.

I love this hotel. It is centrally located with a view of the Amstel River. It is stylish, with beautiful historical features that mix with modern elegance. The restaurants are excellent, and the staff is kind and attentive. Sitting and looking out at the river while having morning coffee is so peaceful. I cannot say enough good things about the bar and dining experience. When you walk in the door, you're greeted by attentive staff. They’re so helpful and accommodating. I want to mention Bryan especially. He wears several hats and goes out of his way to make your stay memorable. My mild annoyances are those of a very kind, but a bit too eager, woman who sometimes pushes the revolving door. I had packages, and the woman ahead of me had a cane. We were pushed through at a quick pace. It’s scary and potentially dangerous. I’m a former front desk clerk and manager. I ordered a car through the hotel and asked the front desk how I should get back. I was told, “Take an Uber. If you can’t figure that out, then call us here at the hotel.” This is just one example, but there were several instances of the curt manner in which I was treated. Some front desk clerks were lovely, while others wore frowns, were brisk and were unwelcoming. Besides this, it was nearly perfect from the front door staff to the restaurants to housekeeping! Thank you for making my stay pleasant.