코디스, 오클랜드 바이 랭엄 호스피탈리티 그룹

Everythings are fine

후일 또 다시 이용하고 싶은 숙소였어요. 정말 대만족입니다.

위치도 서비스도 청결도도 매우 만족스러웠어요. 침대와 침구류가 특히 편안하고 깨끗해서 여행중 숙면에 무척 도움이됐습니다. 한국인 여자직원분의 친절한 서비스에 감동했구요. 멜번을 좋아하게 된 이유에 랭엄호텔도 들어갈것같네요.^^

Overall good property to stay

We always stayed here whenever we are in Auckland. This time, we see so many new faces in the hotel and no “warmth” anymore. Shame.

Good stay but the standard seems to have dropped from previous stays. Room was starting to look worn in places and public areas not as opulent as they used to be. Staff were still friendly and professional.

Room was nice and spacious and the kitchen area was tidy

Always excellent but missing the lovely seating in the grand entrance

From the moment we arrived we received outstanding service, very comfortable room, highly recommended, we will be back

The room was dated, very little acoustic insulation and tiling in the bathroom had mould. Other rooms I have stayed in have been much nicer so perhaps this room was just one awaiting an upgrade. Staff are lovely though!

Lovely hotel. We had 2 rooms and asked to be on same floor ...

Returning client, always enjoyable

Dirty coffee cups from night before left on cupboard after room clean Body moisturiser jammed up and not working cause it’s filthy and clogged up Asked for kids play pack twice - didn’t come - had to go to reception third time and red haired girl with glasses was super rude about it Water not replaced each day Was meant to have a bottle of wine as an Expedia perk - again had to go the reception twice to send it up - never came the 3 days we were there Low quality tea/coffee - tiny tubs of milk not even enough for one coffee cup given when arrived but never replaced Front desk always seemed hostile and rude and it seemed to be such a big deal when you needed assistance - no warm friendly willing to help attitude Lady at valet at 10pm at night watched us struggle with a sleeping child, bags in the back for about 20 mins - did not help - just waited for my husband to walk over and hand her the keys Felt super uncomfortable staying there as everyone seemed hostile and once you ask the front desk something you’d hope it gets done - but it seemed like they didn’t either care or were wilfully ignorant. Either way - uncomfortable. I actually felt embarrassed to have picked this hotel Seems more like a 3 star motel

A great getaway for families during the school holidays. My son is in love with the pool!

Excellent amenities

great hotel and staff

Having stayed a few times at the Cordis in the past year we are really disappointed at how it’s gone downhill. Last time we assumed it was just a busy time and gave it another go. We booked the spa as the treatments with Kamron are excellent and one of the reasons we stay here. As we arrived early sent from place to place to get a key. Parking at $55 is steep no discount for using spa or staying at the hotel. Changing rooms need to be bigger no space to put on robes or change very busy we were waiting as people literally stretched over us to get to the lockers …not a very relaxing start to any treatments. We then tried to have a drink at the bar however the staff weren’t welcoming or interested as we weren’t having afternoon tea so we left and went into town instead. If the bar is only for afternoon tea either direct us to another place or make that clear rather than unwelcoming. Early evening went to reception as were due a complimentary bottle of wine told would be sent up and after another hour called back down again to be told would be sent up- never appeared. Mentioned it at checkout and was given a bottle but too little too late. The room was ok - there was a shower cap covering one of the fittings in the bathroom think it was a light which I’m not sure is great! The sockets beside both sides of the bed did not work. Overall we are disappointed as our previous experiences have been really positive.

Service is outstanding! Everyone is so friendly

The buffet restaurant Number 8 was the highlight!

Very friendly people. We are very happy with the service from the hotel shuttle bus good idea we are coming back to cordis