마운트 리치몬드 호텔

직원분들도 친절하시고 방도 깨끗해서 좋았어요 다만 좁은 느낌은 있네요

1. Employees are very unfriendly. Especially the male staff at the restaurant did not give the beer we ordered, and We felt very uncomfortable. 2. The room is very dirty. Do not clean. All of our teams have red spots on our bodies and feel itching. 3. All facilities such as restaurant and swimming pool were dirty and did not repair. 4. Accommodation costs are very expensive. Our team paid more than $ 540 for three days in a room. This is a fraud. 5. No soundproofing at all. I can not even sleep because of the sound of a machine in the room.

Staff were nice, breakfast was large amounts of food a bit expensive, but good. Room was good

All good

Reasonable rates and great shower pressure

Except for the bed the room was well below standard and would fail to meet operational certification. Numerous issues: Black mould Electrical power switch in bathroom hanging out Electric shock from light switch in bathroom Toilet not secure to floor and you just about fall off E.T.C DO NOT RECCOMEND!!!! I will be finding out what authority to report this business to with photos.

The staff were very friendly although we did ask for more towels5 times and never received any... even after walking down to reception twice.

Unfortunately it's an overall zero star rating for my liking the bathroom toilet had a whole in the plumbing therefore when the toilet is flushed it all comes back out through the hole in the broken plumbing pipe it was actually quite bad and wouldn't recommend this experience to anyone

Friendly staff and the rooms are clean

I was in the budget room i think its called, very basic but everything i need for the one night stop in.

Very run down place, heat pump didn't work and it was 3°,bed wasn't comfortable the room came with a large double bed it was only 2 singles put together and they kept moving apart while I slept. Was very noisy every time someone would come in the door would slam shut and vibrate the walls. Other than that it was a pleasant stay staff were nice especially the chef icr cream was yum!

O quarto que reservamos foi para casal, mas a cama era 2 de solteiros juntas, o que fica bem desconfortável no meio pois não eram da mesma maciez então ficava a diferença entra elas. No geral, para estadia curta (1-2 dias) o padrão razoável e custo X benefício pode compensar.

Resturant was really good, hotel and room run down, needs refurbishing and not in the best part of town but clean. Air con needs cleaning but for 1 night it did what it had to do.

When the shower was blocked i went and ask if someone could come and have a look A lady came and handed me a plunger But the dinner was very good that night

Séjour très décevant pour un établissement présenté comme 4 étoiles. Dès l’arrivée, l’accueil est froid et impersonnel, avec un accès fermé obligeant à attendre pour entrer. La chambre semble propre au premier abord, mais plusieurs éléments sont en dessous du standard attendu : lit « king size » composé de deux matelas séparés qui se déplacent, absence de vue, linge limité, climatisation bruyante. Des problèmes plus sérieux sont également à noter, notamment des traces d’humidité et de moisissure accompagnées d’odeurs persistantes. Le « spa » annoncé est trompeur, se limitant à un simple jacuzzi extérieur sans autres équipements. La nuit, une nuisance sonore importante (appel téléphonique bruyant en pleine nuit) n’a fait l’objet d’aucune intervention. Le personnel n’a ni communiqué clairement les procédures de contact nocturne, ni présenté d’excuses après signalement, ce qui soulève des questions sur la gestion et la sécurité. L’environnement général contribue aussi à une expérience négative : présence non mentionnée d’une salle de jeux à l’entrée avec odeur de cigarette, ambiance peu accueillante, et petit-déjeuner très basique sans attention du personnel. Malgré un emplacement pratique près de l’aéroport et la gentillesse du personnel de ménage, l’expérience globale reste très insatisfaisante. Un écart notable est constaté entre la présentation de l’établissement et la réalité.

Comfy bed, clean room, everything we needed including air conditioning and great family suite. Photos of the pool area didn't quite match reality, so slightly disappointing for the kids. Good price for a one night stay.

Everything was ok

Room clean. Bed- comfortable Mt Richmond Hotel is older but very adequate for our purpose.

Room was great staff was awesome. Just in the wrong part of town if you know what i mean.

Room facilities were bare minimum. Bond on check in was a pain. Restaurant was minimalistic. Pool and spa were poor.