오크릿지 리조트 레이크 와나카

호수에서 멀리 떨어진 단체관광객용 대형 콘도. 에어컨도 없고 히터는 작성이 안됨. 콘도 룸이 빽빽하게 붙어있어 방음도 안됨.

너무나도 아름다운 곳에 위치한 호텔

Location was great and facility was ok, however, we found there were dirty and aged looking of amenity of detergent for laundry and it made us question on the hotel.

The reception was friendly and nice. Free wifi was available for 30 minutes at public spaces. However, there are few problems for our staying. First, we booked a King size bed room but the bed was not real King size bed. That was temporarily attached two double bed. There was huge step off between two beds. They cheated us. Second, the hotel`s spa pool has water, which has quite lots of chemicals. During our rest, we can easily detect chemical smell. After using spa, there were some skin eruption in our body. Third, the room freezer was out of order. Finally, the hotel was noisy with group tourists after 10 pm.

Unit 14 had water ingress damage that was unsatisfactory. The bathroom layout was poor with a pedestal basin unable to be used for face washing due to a glass shelf immediately above it. The mirror was not above the basin meaning any shaving was unsatisfactory dropping water on the floor. The water damage to the door frames was disgusting. The towel hook was so small it could barely hold a face flannel. I am happy to provide photo images if you request it from me.

The staff were responsive to our needs.

A great place to book the team into for Business travel.

The property was very good to accommodate ten ladies. There were a few maintenance areas needed.

Clean and spacious apartment

Great place to stay

We had an enjoyable time here and would return. However, there were a few areas that should be addressed. - As others have indicated, the WiFi is basically unusable. I had to use my phone’s hotspot as the WiFi speed was so poor. - One of the bathrooms in our two-bedroom apartment smelled very strongly of cigarettes. Every time we ran the water, the smell was stronger. Maybe someone put cigarette butts down the drain? This remained through our stay even though we ran the fan and had the window open. - The main door into the room from outside is frosted glass but has a 3cm clear border all the way around. There is no blind or curtain that can be closed and nothing blocking the view to the bed or bathroom. This means that neighbours walking by could catch a glimpse of more than they bargained for. A side effect of not having a curtain or blind on this door is that at night, you can’t have a completely dark room as there are porch and carpark lights that come in the door. - Two of the hot pools were out of order and one of them was open but only lukewarm. This meant that we had to wait for someone to vacate one of the working pools for us to use it. Side note that none of the spa pools had bubbles/jets which would have greatly enhanced the experience.

Tried to charge us twice for drinks we had. Hot water took a long time to start in the shower. “King” bed was just 2 single beds that came apart both nights and could feel the mattress edges, when we asked to fix this they simply made the bed, left the wet towels lying on the floor. Spa and gym is good but for the price I won’t stay again.

Rooms where clean and son had a room to himself which he enjoyed, pool and hot tub were great to use after days activities, bar could have been open more but realise it's late in season.

Great pool, really nice room!

.

Overall, very amenable rooms and service. The pools (tes, plural) and particularly the gym were fantastic 👌

Too expensive for the poor quality

Super friendly staff. They were hard workers, cleaning in the mornings and painting in the afternoon. I lied that someone was always around to ask questions or offer help.

Great pools but unsafe to get in and out if unsteady on your feet. Likewise the bath-shower didn’t have a nonslip mat.

It is very good