풀만 로토루아

Good place for family trips

호텔은 위치도 나쁘지 않고 깨끗하고 좋았으나 방에 들어가보니 방안에 커다란 기둥이 있어서 테이블에 앉아서는 티비가 보이지 않았다. 아마 오피스빌딩을 개조해서 호텔로 만드는 과정에서 몇몇방에 기둥이 있는것 같았는데 아무튼 불편했음. 그리고 화장실도 따로 있는게 아니라 방 한구석에 불투명 유리로 되어있어서 예민한 사람들한테는 신경이 많이쓰일것 같다.

All excellent. One thing is that they need free parking place.

At around 5 pm, we had to wait for a Room during Check in at the reception due to the Hotel system down loading problem according to the hotel staff. It is not a pleasant time for all family members to wait at the lobby, even if no customers on the line due to the hotel's inexperienced one guy staff without kindness. It ruined my beginning of holiday at Rotorua. However, Check out was good with a professional staff without any waiting process

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.

The service at the front desk was awesome, the room was clean and amenities were great. The interiors were tried and wall paper peeling. The restaurant and bar had no vegan meal options that were appealing. Got a salad with just lettuce vegan dressing and cheese and couple of croutons. Disappointed 😞 The mini bar wasn’t badly priced.

Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.

Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms

Wonderful stay, friendly staff

Weird room design with toilet and shower in entry area No where to sit in room Poor menu and dining very expensive

Great property

We used valet parking. Breakfast was very good and dinner was great here. Nice room with comfortable beds

Loved the restaurant and walkability to lots of other options nearby. Room was very clean Staff were wonderful always greeted us with a smile

The staff were very friendly. The beds were comfortable and the rooms were really clean. Very pleasant stay.

I would definitely recommend this hotel to the others.

We stayed here for one night on our road trip. Although we loved the hotel, location and room, the parking charges of $59 a night seemed very excessive. This is Valet Parking only. Yes, you do have the option to park on the local roads, but as this is only free between 5pm and 9am, you would need to pop out early and pay if checking out later as we were. We opted to pay the charge for convenience. After travelling around New Zealand for a month, this was the only place we paid for parking. The staff were very friendly and helpful and they have a free milk machine in the lobby. We looked at the restaurant for breakfast, but thought the choice was limited, we found a very nice breakfast a few doors up. If we returned we would probably stay elsewhere due to the parking charge.

Lovely hotel in a good location. Very spacious rooms. Providing cold filtered water and fresh milk to teas and coffees. Nice touch. Helpful reception team.

It’s the best choice for the area

Close to lots of restaurants! Loved the room and view of the lake.

Restaurant menu is poor, need more options.