Avant at The Fort

I hope the host or manager of this accommodation sees this. 1. I saw 5 cockroaches in 10 minutes. (table, kitchen, pillow) 2. My family escaped to the lobby at night. I tried to call the staff through security, but the staff did not answer the phone. 3. A phone call with security staff was eventually successful, but she told me to use spray in the room for cockroaches. 4. She said she would discuss it with her family and hung up first. 5. After waiting in the lobby for about 20 minutes, I tried to call her again to request a refund, but she did not answer the phone. In the end, I had no choice but to spend the night here, feeling very uncomfortable and anxious. * The staff at the front desk is very unfriendly as well. (She is a woman with glasses and short hair. I could not confirm her name. I was told that she was the staff member who had called Security about the cockroaches.)

Great view and spacious

nice apartment in a good area. very close to BCG high street.

I made reservations for a family of 3. The bedroom accommodated 2 people on the bed. My daughter was to sleep on the couch, but surprisingly, it was not a pull-out couch. The couch was not long enough for her to sleep comfortably. There was a thin mat to sleep on the floor, which was extremely uncomfortable. It should not be advertised as sleeping more than 2 people. My daughter had no blanket provided for her to use. When I inquired about a blanket, I was told that the flat sheet provided was considered a blanket. Ridiculous that a real blanket was not included in the unit. The furniture was cheap and felt like it could break at any moment. The views were amazing, though. I would stay at BGC again, the area felt safe and there were many eating options close by. I would not stay at Avant again.

Check in an out was seamless.