크라운 플라자 마닐라 갤러리아 바이 IHG, IHG 호텔

매일 청소를 해주는데 높은층이다 보니 하우스키핑시간이 늦은게 아쉬웠음.

A cockroach came out of the bathroom.

Front desk service was the worst. Holiday Inn should be rated 4.5 star whereas Crowne Plaza shall be rated as 1 star or 2 in terms of front desk service. My entry was so awful. I do not want to come back if I need to see that lady again. Front desk at entry, she asked me to stay 10 minutes at 3rd floor coffee shop and she would definitely come by and hand over my room key which she never showed up. After 15 minutes, I came back to front desk and she is saying that I should wait another 5 minutes while she has given out the room key to others.

기대했던 4.5성급 호텔은 아니였지만... 깨끗하고 편안했어요. 호텔이라 쇼핑몰이랑 연결되어있어서 편했어요~

It shoud be renovated right now. It looks old and shabby.

친절한 직원. 깨끗한 시설 등등은 좋았다 하지만 WiFi는 정말 최악이다. 스위트 룸에 있어도 통신 상태가 최악이었다 왜 이런 좋은 호텔에서 통신은 제대로 만들어 놓지 않았는지 모를 정도이다.

지리적으로는 최악이었지만, 호텔로만 따지고 보면 나쁘지 않음. 차가 엄청 막히는 곳이라 공항에서 미터기로 택시타고 가면 총 5시간 차에 갖혀있었고, 1500페소 나옴... 되도록이면 지하철을 이용하길 바람~~ 엄청 싸고, 엄청 빠름~~~~^^

익스피디어에 나와 잇는 사진보다 시설이 오래되고 노후되었음 호텔 가격에 비해..시설이 노후하였다고 생각함. 기타 동급 호텔에 비해 시설이 노후 되었음

밤에는 조용해서그런지 옆방 티비소리가 살짝들림 . 직원들은 친절하고 한국에 테마 모텔같은 느낌의 깨끗함정도?!

출장으로 묵은 객실은 비지니스맨에게는 아주 최적인 객실이었습니다. 호텔의 위치나 주변의 환경도 아주 맘에 들었고 전체적으로 좋은 인상을 주었습니다. 그러나 무선 인터넷 이용등 꼭 필요한 서비스를 유료로 하고 가격도 상당히 비싼 점은 마이너스 요인이었습니다. 직원들의 서비스 대응도 썩 괜찮았습니다. 결론적으로는 추천입니다.

출장시업무사무실근처올티가스.쇼핑몰이바로옆에있어접근성좋음

로빈슨스 몰과 연결되어 있어 편리합니다. 로비가 좀 작고 체크인시 2-30분정도 기다려야 하는 불편함이 있습니다.

전체적으로 만족스러웠고 특히 필리핀의 치안을 많이 걱정했는데택시 잡아주고 택시 및 기사에 대한 정보를 곰곰히 적어주는 안전 서비스가 좋았습니다.

3일을 머물었습니다. 첫날은 침대 리넨에 피가 묻어 있어서 방을 바꾸어 주었습니다. 바꾸어준 방에서는 편안하게 지낼 수 있었습니다. 침대말고는 대부분 청결 상태는 나쁘지 않았습니다. 마닐라 현지에 사정으로 볼 때 좋은 환경이라고 생각합니다.

사촌동생의 추천으로 오게 되었는데 객실도 넓고 트윈베드룸 썼는데 욕실도 넓고 좋았어요! 다음번에도 이용하고 싶네요!

My wife and I recently had the opportunity to stay at the Crowne Plaza Manila, and unfortunately, our experience was marred by a few issues. While the hotel's location is convenient and the rooms are comfortable, there were several aspects that fell short of our expectations. The room we received was average, with a notable exception - a large cockroach in the bathroom. This was a major turn-off and made us question the hotel's cleanliness standards. The sink in the bathroom also had a significant leak when in use, which was not only inconvenient but also a safety concern. We were also disappointed with the dinner options at the hotel's restaurant, which was marketed as a buffet. The prices were steeper than we had anticipated, especially considering there were four of us in total. The child's meal was particularly expensive, at PHP 11,000 total which was a surprise Despite these issues, the hotel's staff were friendly and helpful, and the room's amenities were modern and clean. The hotel's location is also convenient, with many dining and shopping options within walking distance. I was also upset that the pool closer was not told at time of booking

Great staff and comfortable room after a long day if work. Will for sure stay the next time I'm in for work.

Customer service especially in the food are. (Breakfast morning). Cleanliness although there are days that there was no service room attendant. I didn’t like there’s one day, I had been waiting in customer service but they are not paying attention to the Guest. Until one down attendant noticed me and assisted me to the other side of the service desk (concierge) to help me out. But overall, it’s still a great Hotel where I can see myself to stay in the near future.

helpfull staff. Bed was hard.

Excellent room and dining.