호텔 카시아나 & 이벤트 센터

Awful. Despite a newish hotel, the sit conditioning is ridiculously loud, even on the lowest setting. Doesn’t anyone test this? Also, the wifi is essentially non-existent. Then there’s the fact that you can’t get a cup of tea for breakfast. Goh, and try to check in or out in less than 20 minutes. This place looks good but really needs management to lift their gene significantly.

Disappointing Stay – Not Worth the Price We recently stayed at Hotel Casiana & Events Center Managed by HII in Tagaytay for 3 days and we’re very disappointed with our experience. First, the cleanliness of the room was unacceptable. There was visible dust on some areas of the room, and the chairs were dirty and clearly not well-maintained. Even the towels provided smelled bad, not fresh at all, which added to the discomfort and lack of attention to hygiene. What made things worse was the breakfast. On the first breakfast, we tried the pandesal, and it had a strange, off-putting taste, honestly, it tasted like cockroach. We tried to brush it off, but the next day confirmed our worst fears: we found a live cockroach inside the container of square bread served at the breakfast buffet. It was absolutely disgusting and completely unacceptable for any establishment. This is by far the worst hotel experience I’ve ever had. I hope the management seriously addresses their hygiene and food safety standards. Until then, I cannot recommend this hotel to anyone looking for a clean, safe, and enjoyable stay in Tagaytay.

No Grab transportation from Metro Manila

The staff are very helpful and friendly. I asked for needle & thread , they have it! The hotel is clean. Highly recommended.

Convenient

Modern and clean hotel

Close to restaurants and bice location

The bathroom vanity sink drains slowly.

Staffs are very friendly and efficient

The 3-bedroom suite was spacious enough for a family of 4. The rooms were clean enough but saw 1 small cockroach in the master bedroom bathroom. Other than that, our 1-night stay was pleasant and I would consider coming back

Their services, rooms and location are satisfactory. Given that it is my husband’s birthday, I appreciate the cakes and greetings from the hotel particularly the card with signatory of the general manager. Unfortunately, when we booked our accommodation, it was indicated that I requested birthday balloons and cake (we’ll just pay the additional) but only the cake was present! I hope that next time, they work better.

Clean and nice size of room. Highly recommend this hotel. Nice staff especially Karizza on the front desk.

Very nice room, affordable and clean. Could use more breakfast variants but overall its a very nice stay.

We enjoyed the views from our room. It was a clean, welcoming, and highly professional environment. We enjoyed the buffet breakfast.

the staff is so accommodating, the room and the entire hotel is very clean.. the prices is very reasonable.. the only thing we need in the room is the safe box and and the hair dryer which is very common in the hotel

Very Good.

Comfortable stay

Very memorable

Very good and pleasant dining staff

The hotel itself is nice. The staff was incredibly friendly and polite. The area around the hotel isn’t as nice, mainly because there are no great transportation options and there isn’t much around. If you have a car or are familiar with how to get around in jeepneys, this is a good place.