호텔 스토센버그

개별건으로 방3개씩 2건을 예약하였는데 선결제는 부킹이 되었지만 현지결제건은 예약이 되어있지 않더군요. 2건예약에 방은 각3개 였습니다.

굿

한국에서 2박을 예약하고 자정에 도착했지만 예약이 안되있다고ㅠㅠ~ 나중엔 무시당하고 어의없다는 표정까지 보이면서 딸랑 한명 있던 여직원하나가 안으로 들어가 다른 남자 직원과 이것저것 회의를 해보지만 30분정도 흐른결과 여기서잘거면 계산하라고 하네요 ㅠㅠ 어쩔수 없이 예약가의 1.6배의 금액을 다시 계산하고 방으로 갔지만 허걱~ 곰팡이 냄새에 창고같은 방이 눈앞에 보이네요 화장실 세면대 물도안내려가고 17인치 모니터TV에 이상한 냄새의 에어컨까지~~ 여하튼 카지노에서 돈까지 잃고 ㅠㅠㅠ 마치 꿈을꾼것 같은 반나절이였습니다

숙박시설이 전반적으로 오래 되었습니다.위생상태가 좋지 않습니다.아침식사도 불량합니다.다시 머무르고 싶지는 않습니다.리모델링이 필요한 호텔입니다.

Very quiet area. The hotel was clean and simple. Didn't check out the casino.

Hotel staff friendly, but a breakfast buffet staff lady was very rude and seemed somewhat lazy. When requested a refill of drink item, lady seemed bothered. Because of poor behavior, we won’t return. Many other hotels in area.

Old and spooky

The good thing we liked about our stay is the convenience of the location. However, there were some cons about this hotel: -the hotel was a bit old, and so were the amenities -the receptionists were a bit clueless, asking one another on what to do next -the service during breakfast was TERRIBLE. We had to wait for an hour and a half for 2 plates of food. And there were only 3 tables of people then, with 3 people each. 2 groups eventually left without waiting for their order However, the place was clean, the parking lot was huge, and the staff were friendly and entertained my toddler while waiting for our food.

The staff on check in was a big disappointment. The breakfast the following morning was so late in delivery. The response to our efforts to follow up was unbelievable. We went to the front desk and was told, they are a different department. A different team.

Nice hotel with ammenities for the whole family like swimming pool, billiards, gym and basketball. Good location

The hotel is dated and in need of renovating. The pool was nice. The breakfast buffet was not free and the selection was very limited. Not recommended.

The staff wouldn't let us check in a measly 15 minutes prior to our scheduled check in time. When I asked why they said they were "preparing the room". Our room had bugs in it, there were no hand towels, the shower curtain had mold on it, and there was no shampoo, conditioner, soap etc. I'm not sure what they were "preparing" because the room was disgusting.

No coffee, shampoo and soap are almost empty in its container. Toilet flush is broken, bathroom is stained. Towels are too old and stained too!

Stained bathroom floors, stained floor towels, towels are old. Damaged Bathroom flush. Amenities are too far. Service request is not always available (housekeeping, plumbing).

Good hotel but run down. For the price, it was okay. The best aspect was the service. All staff members where very kind and helpful.

Nothing spectacular about the facilities, still needs to clean up more specially the bathroom and needs some update.. Staffs are very friendly and very courteous.

Goed voor een paar dagen verblijft. Zeer dichtbij het vliegveld

Hotel staff had amazing customer service. The lobby, pool, and gym were nice, but the rooms were lacking comfort. The room was very spacious, but it lacked comfort. The bed sheets were old and dirty. When we pulled the comforter down, there was a bug crawling on the bed. The water pressure of the shower was low. The toilet didn’t flush well. The drain to the winked kept clogging up. They only gave us two towels when they knew there’d be 3 of us. This hotel has a ton of potential, the rooms just need to be cleaned up better and updated a little more...

The hotel location is quite and the room is nice. Quick travel to the airport.

Bathroom was flithy and the hotel is in disrepair. What a pity considering the property is huge and it is located inside Clark Freeport Zone.