카바얀 호텔

룸에는 내장고, 드라이기도 없어서 당황했으며, 아침 조식도 규정된 메뉴 4개에서 선택 주문하는 방식이어서 너무 불편하고 맛이 없어요. 감사합니다.

Air-conditioner did not work well. So it was hot.

It is an average hotel. Staff are helpful and friendly.

Excellent

I simply enjoyed my stay here. The staff very kind. The breakfast filled me. I although I could hear the noises from the street, I slept comfortably!

I liked how accessible everything was—the mall, shopping areas, restaurants, and other nearby attractions were all conveniently located. However, I was disappointed with the housekeeping service. I paid for a room for four people, but the amenities were only provided for two guests. Even the complimentary bottled water was limited to just two bottles, which was very disappointing. I expected the amenities to match the number of guests included in the booking.

We walked into the foyer and were very impressed, checked in, got a late checkout, then got out of the elevator and had a hike to get to our room, even walked through a stairwell past what looked like staff area. Seemed like they made a shortcut to another part of the building. Then we went down another hallway to our room with large fire extinguisher sitting on the floor outside the rooms. We entered our room, it seemed clean but so old and in need of a facelift. The room was tiny and we had a single bed in the room as well. A window that didn't close properly and looked into renovation works no outside view at all it was like an internal shaft. The aircon worked well, fridge wasnt turned on, no amenities in room at all, other than 2 small bottles of water. No extra blanket or pillows, bed was rock hard. Breakfast was in the dining room and you ordered your choice of 4 meals as you entered. Nothing on the menu for westerners, no toast or cereals or fruit. Coffee was shocking, they only offered paper cups and powder for milk. Had to ask for a tea bag, no set up to help yourself. Very disappointed.

Great service, hot water didnt work while we were there. Only had cold showers.

Solid hotel for a decent price

Clean room..i just dis not like the policy that in the mabuhay rm they only allow 1 guest because i dis not state in my booking that 4 person will stay in the rm so i pay additional fee .

Comfy

I am very disappointed with my stay. I booked a suite, yet it did not include basic amenities such as face towels, hand towels, or even a microwave. As a loyal customer since 2000, I know the difference between a Deluxe Room and a Suite. Unfortunately, the only noticeable difference now is that the suite comes with a full-size refrigerator. In addition, the Superior Suite is not soundproof. You can clearly hear conversations from neighboring rooms, and if you’re traveling with small children, they may also overhear guests’ private intimate moments. This is very uncomfortable and inconvenient, especially for families. I expected much better from a suite, considering the price and the hotel’s previous standards.

Overall, we had a good stay at this hotel. The room was clean, comfortable, and met my basic expectations. The hotel itself was okay and provided everything we needed for our visit. The location was convenient, and the overall experience was pleasant.

The rooms are clean, staff are helpful. Very close to MOA I recommend this hotel and I will book again 😊

Staff are good, but breakfast is too expensive

Clean room accessible to transpo friendly staff

BEWARE!!!... CHECK YOUR BEDS FOR BEDBUGS AND ANTS! MY SISTER AND HER FAMILY HAD TO CUT THEIR STAY HERE, THE PLACE IS SO BAD, STAFF IGNORED THEIR COMPLAINTS. The FIRST is bad that they have to "upgrade" them with a different room, but the room is as bad (or worst) than the first. Water from the bathroom (when you take a shower) splashes outside the bathroom and make the room (bed) has water all over it. SECOND day, they left to roam around outside, after they came back they're wondering why they're so itchy while laying on their bed that day, they checked the bed and found BEDBUGS and ants! They called front desk, and asked to cancel the rest of the reservation, but they insist there is no refund! The staff (or the manager) is so uncooperative and took forever to respond. My sister decided to find another hotel in the middle of the night, they can't stand everything in this hotel! The hotel decided to refund the 2 or 3 days left of their reservation. But that place is a mess and outside is as bad as well. I REGRET RECOMMENDING/RESERVING THIS HOTEL TO MY SISTER!

Clean room staff

The hotel was right for the price. The outside area is not family friendly.

the bed sheet had look like blood stain, small cockcoarch keep checking on us, do not bother asked for room service, NO ONE WILL SHOW UP. the only time a crew will come to your room when you check out to make sure you did not steal anything from them. the food at restaurant is just okay. nothing special. Go to Hotel 101 or Red Planet, for additional few bucks, you got better service. the guard are more accomodating. the crew had a beautiful smile, and thats all.