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Great

Staff were very courteous and professional. Very accommodating. Location is also very convenient in being within SM Mall. A lot of places are within walking distance.

Water supply in bathroom was terrible. Brown coffee color one day and we had to cancel the rest of our stay. Unsafe dirty

Best hotel in Bacolod. Clean room, nice pool, friendly and helpful staff, good food

I normally don’t leave reviews, but believe that I should share my experience, so travelers can make better decisions when choosing this hotel. I’ve stayed in this property several times before, and our experience this time was sub-par. It was absolutely not worth what I paid for 2 rooms. It was highly overpriced. With what I paid for, I expected a lot more. I paid over 30k for 2 rooms for 2 nights. The rooms we were given are what you would expect from a budget inn or motel. The floors were peeling, mold/mildew in the bathroom shower area, overflowing trash can (even after the room was serviced), had to ask for replacement towels - which they provided immediately, but didn’t replace hand towels. Provided tap water in a glass jar, instead of bottled water…. Sub-basic accommodation. Very disappointing because this is not how it was during my previous stays. I chose to stay in this hotel again because I was under the impression it would be the same as before, but unfortunately, it didn’t come close to cutting it at all. And they also charged me half the room rate for early check-in. I wouldn’t have mind if the room and service was worth it, but definitely not. We paid extra for breakfast, and it was nothing outstanding. Unlike before, the quality has diminished. The servers are not as attentive as they once were. It may be that this hotel has just declined over the years, but i definitely would not stay here again nor recommend it to friends and family.

Friendly and helpful staff. Property is clean and well maintained. Directly connected to SM which is very convenient.

Park Inn was a great place for us to stay during our family visit and vacation in Bacolod. Very comfortable, great pool, tasty breakfast, nice location directly connected to SM Mall, highly recommended.

The room was spotless and neat! Everything in its place. Staff were very helpful and always carried a pleasant smile! Lots of shopping and restaurants close within walking distance! Special mention to Miss Madonna, the Chamber Maid. Very cheerful and always ready to accommodate! Always had a positive attitude! I highly recommend Park Inn by Radisson Bacolod!

The reason for the poor review was the dining facility. The tables were crowded and the selections were limited. I will be using Seta from now on. I do like the rooms. So if I'm not eating breakfast I might stay there again. But if I want to eat breakfast I'll go to Seta.

Love the staff. They are always excellent

The staff are helpful and professional. However they have an issue with the ac where a damp smell lingers in room.

This is by far the best hotel in Bacolod City! It is situated next to the sm mall with a private entrance near the elevators. There are lots of places to eat, easy access to atms, supermarket, pharmacy, and taxis. The breakfast buffet is a must! And the staff is very helpful with any needs to make your stay better. Also, the bar/ cafe known as dash is open 24/7. The room is spacious, clean with a mini fridge. The bathroom is very modern and up to date with clean towels daily. Love the pool too!

Breakfast menu was fresh. Would love more options

I coming here for last 5 years, it's kind of getting old, especially bath room shower has black mold and room has some kind of smell, staff are very good and helpful. SM mall is right next to the hotel.

The breakfast is great, friendly staff, and very accessible to the mall. I like the amenities such as the pool, pool bar, gym, and restaurant/bar/coffee areas. Very noisy and irritating vibrating sound from the room next door due to maintenance/repairs. Got transferred to another room/floor next to housekeeping room - irritating also due to constant door closing/opening, so back to the same problem. Staff needs training to at least upgrade to a better room, discount to bar, etc. when inconvenience happens.

I was there for three weeks and the staff was amazing! Great service and great location

The room was hot, power supply keeps tripping. It may be due to the power supplier fault but when it changes to generator and back, all lights will turn on and the AC will be off. It happened 10X. Need to get up, turn the lights off and the AC on. Light switches confusing also, stayed in a 1 bedroom suite and 1 switch will turn on all lights even the 1 outside the room.

great breakfast, great staff, very clean room, great location

Was great stay

We had a wonderful staycation & we even extended our stay because the hotel is very convenient with easy access to SM mall. The location was perfect, downtown is walking distance with public transportation readily available. We had everything we needed right there. Rooms & hallways were clean with very attentive staff. The front service desk staff are exceptionally friendly, knowledgeable & very helpful. Breakfast buffet was awesome. Highly recommended & hope to be back again next year.