폰스 드 레온 가든 리조트, ASTON 제공

When we checked in, we were given twin beds instead of a queen or King (which we requested specifically for our honeymoon). The desk officer, Tina, said that we would get another room the next day, and offered to push the beds together. Then the bathroom was clogged. We called maintenance and they fixed the problem. Temporarily. The next day we had a seminar to attend but were assured we would be transferred to another room. When we got home, late, we were told that we couldn't be transferred because they had overbooked. So we had to use the same room, and the bathroom got clogged yet again. Plus, they had not even cleaned!!! That brought me to tears. We settled in, and someone knocked on our door. A supervisor to Tina called Roselle. She wanted to transfer us to another room but it was too late, so we opted to do it the next day. Thankfully, this Roselle and her staff (Beth, the desk officer at the time) went above and beyond. They seem to have upgraded our room, and gave us really good service after that. Unfortunately, they could not return the two nights me and my husband spent in discomfort.

Nhà mình chỉ ở nửa ngày để hôm sau bay sớm. Khách sạn có chuẩn bị đồ ăn sáng rata ngon, tuy nhiên lễ tân có báo sẽ có xe miễn phí đưa khách ra sân bay. Hẹn mình 5h sáng vậy mà khua lũ trẻ dậy xong chuẩn bị hết, ra cửa đợi đến 5h10 sợ muộn chuyến bay (6h20 mình bay) nên may mắn làm sao vẫy được 2 xe tuk tuk. Mình để khách sạn 3 sao thôi nhé, nay mình mà bị lỡ chuyến bay thì không biết thế nào vì mình còn bay 1 chuyến dài từ MNL về HAN vào buổi tối nữa.

3박 2일 팔라완 여행에서 정말 즐거운 시간을 보냈습니다. 폰세 델레온 리조트 호텔을 추천합니다. 직원들이 친절하고 다가가기 쉬웠고, 음식도 맛있었고, 숙소도 정말 멋졌습니다. 경치도 정말 좋고 오래된 나무들이 잘 보존되어 있어서 좋았습니다. 친구들이 곧 팔라완에 간다면 꼭 추천할 겁니다. 신이 없는

정말 멋진 팔라완 여행이었어요. 공항에서부터 숙박 내내 편안하게 쉴 수 있도록 배려해 주신 폰세 데 레온에 감사드립니다. 고객 서비스에 두 번 엄지척! 정말 최고였어요. 경치도 정말 좋고 오래된 아카시아 나무도 잘 보존되어 있어서 좋았어요. 음식도 정말 맛있었고, 2박 3일 동안 정말 즐거운 시간을 보냈어요. 호텔 직원들도 정말 친절해서 안심이 됐어요. 친구들이 곧 팔라완을 방문한다면 꼭 추천해 드릴게요. :) 사업 번창하시길 바랍니다.

마치 내 집처럼 편안한 곳이에요. 자연과 가까운 곳에 있어서 정말 아늑하고 편안해요. 종교적인 장소, 예배당, 오래된 아카시아 나무, 그리고 곳곳에 있는 멋진 소품들이 마음에 들어요! 모든 직원분들이 정말 친절하고 배려심이 깊었어요. 숙박할 시간이 얼마 없었지만, 최고의 고객 서비스와 서비스를 받을 수 있었어요. 엘니도에 일찍 도착해서 아침 식사를 할 수 없었는데, 새벽 3시 30분에 베이컨을 준비해 주시고 포장해 주셨어요. 게다가 다음 날 이른 항공편 때문에 체크아웃을 해야 했는데, 전날 밤에 커피, 간식, 무료 차와 전기 주전자까지 준비해 주셨어요. 더 오래 머물렀으면 좋았을 텐데 아쉽네요! 정말 즐거운 시간을 보냈어요!

Room is big and clean. They clean it everyday carefully. Staff is friendly and helpful. Breakfast is good with many tasty dishes. I did feel like home when I stayed there.

Though the amenities were not that great, the staff and the food was really great. One of the best place to stay for family travels

No water supply in the resort they will provide basin and pail of water for every room. Wifi is really weak inside my room. Windows can be open easily and no security due to that(I tried to locked many times, it seems somebody is opening it). I hope they will improve on that areas. The good things about Ponce De Leon they have a delicious breakfast, views of the resort is cool, I love the pianist in someway the music gave me peace while listening to him. I really wanted to give a neutral rating but I only have two choices. For now, will give a sad face rating.

My parents enjoyed their stay here. Staffs were accommodating and the place itself is very relaxing and near from the airport.

Staff are accomodating and kind. Love the place

We had a short stay due to an early flight and because of that we would have missed the complimentary breakfast. But the receptionist arranged a meal with sandwich and fruits so we can have something to eat before we leave the resort. She also arranged the shuttle to serve us early instead of the normal start time. We loved the service and the room is spacious. The garden is also a nice place if you want instagram worthy photos.

리조트는 아름답고 직원들도 친절합니다. 정말 따뜻하게 맞아주셨어요. 이 리조트는 무료 공항 교통편을 제공하고, 항공편 출발 전에 전화나 문자로 항공편 일정을 문의해 주셨어요. 강력 추천합니다. 감사합니다 ☺️❤️

The family really liked the food, the ambience, the spacious room, friendly staff. The overall stay was really, really good. 10/10 would recommend.

Bed not good, I don't like the area, picture very nice, but actual area not good for me...

I love the place and I love their food too. What disappointed me though was the internet connection. I cannot work at all inside the room. I had to go near the reception area to work. the music inside the restaurant was a bit loud so it's an effort to get the staff's attention. overall, it was really good.

Nice resort in Puerto Princesa.

Drainage not so good in the bathroom. Difficult to operate the TV. Music was loud in the restaurant so had to approach the people in the counter to get their attention but the food was great. Would be nice if they put label on the buffet breakfast. Overall, I love the place.