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Great location! It does not have a view (which is something my husband loves lol) but the location is amazing!

Outstanding hotel in every respect from check-in, rooms and food. Fantastic location in Funchal

Delightful hotel in the perfect location in the old town. Beautiful area to walk around, with many bars and restaurants, shops and sight seeing close by. Highly recommend

Parfaite localisation et l’accès au old Funchal est à proximité

Excellent location. Walking distance to everything

Flott hotell, med en utmerket beliggenhet.

There is a nightclub (not prt of the hotel) playing loud music until 4 am on Saturday morning. This made sleeping very difficult. The staff were fantastic. Attention to detail on room cleaning could be improved. The free mini bar was appreciated. Nice views from the rooftop.

V nice hotel

Lovely modern property right in the centre of Funchal. Staff were very nice / rooms a bit small.

Wonderful hotel located in a great position in Funchal.

La tele no funcionaba. Isto es un 5 estrellas!!! En el último dia se me ha ofrecido cambiar de dormitorio para uno que funcionaba. Algo positivo. El check out me lo han dejado hasta final del día.

o quarto nao é grande mas muito confortável. A cama é boa e a localização é perfeita! o café da manhã é espetacular. Meu único senão é a falta de empatia das funcionárias na recepção. Vc entra e sai sem um bom dia ou um sorriso. não custa nada!!!

It was great hotel that serviced excellent breakfast. Tons of amenities, great view from the roof top bar/hotel. Perfect location

Great central property, within easy walking distance to restaurants, parks and shopping areas. They offered one of the best breakfast buffets I have had in a hotel, lovely touches in room over the Christmas period. Room was well appointed, but bathroom showing a bit of wear and tear. The shower pressure was great though. Most of the reception staff were friendly. The restaurant attached to the hotel was really nice. Overall, a great stay and would come back again.

Great hotel, dedicated and very professional service from staff, and location is perfect. The only cont is parking, there is not at the hotel, and only options are public parking on the street (very difficult to get one spot), or some garage parking few blocks from the hotel. Overall great hotel

Unfortunately not such a good stay. The hotel just isn’t 5* on many levels. We had issues with the noise at the hotel, being located on a little street with a very loud bar a few doors down which made a lot of noise until 04:00 on a Thursday night. Not the hotels fault per se but they were aware of it and should have let us know or offered another room. We arrived at breakfast at 10:00 to find scraps of food and a really poor collection of food. Quality and variety was lacking for a supposed 5* hotel. Coffee was self served on a machine that was not good at all. We upgraded to a suite, no bath, a small sofa… really no point in upgrading at all. Some of the staff were lovely, as is often the case on the island. Some were less engaging and interested. There is no parking available at, or near, the hotel. 10 minute walk away.

Uselt gym. Läcker takterrass, frukosten absolut lysande med stort utbud. Excellent personal - både trevlig och tillmötesgående. Perfekt läge.

Kasst gym - som vanligt på hotell. Ypperlig service av exceptionellt tillmötesgående personal. Absolut bästa läget i Funchal.

Great location, responsive staff, very comfortable rooms. No complaints whatsoever!

We were very irritated with the parking situation. There is no onsite parking. Upon checking in we were given two public locations that we can use which were roughly a quarter a mile away. There were no in and out privileges. The parking venue operating hours weren’t convenient for us as we had an early departure flight. Street parking was limited and during our stay, we never found a spot. They were either reserved or occupied. We contemplated moving to another location, but after realizing the Christmas Market was just around the corner, this more than made up for the parking issue and stayed. We did cut our stay one day as we had no access to our car due to the parking operating hours. We would not have been able to return our car before our flight home. The hotel is beautiful in a very beautiful surrounding area. There are convenient dining options and one was recommended by a hotel staff which we enjoyed. The hotel served delicious breakfast with so many options accommodating various palate. Most of all, the staff is top notched. Despite being annoyed with the parking issue, my husband and I ended up loving this hotel and plan to return to this hotel with other family members. If you do stay in this area, ditch the car. It’s just a headache to have one. Taxis are available to distant sites for reasonable rates. In fact, we did not need our car until the last day.