더 리츠칼튼, 제다

The hotel allowed us 1 hour early check in. Hotel was very clean and just in front of the sea side.

Excellent and quiet hotel.

The Building is amazing ,Clean, Perfect Room sitting, The View, Staff ,Front Desk area

Perfect Hotel with very good Service and Food

Not helpful

I stayed for one night at the end of a business trip. I was in need of a rest and this hotel was just what I was hoping for. I arrived well before check in time, but was shown to the room right away and was given a room upgrade. The next day, my departing flight was in the evening, and when I asked for a late checkout I was allowed to have the room until 4pm, no questions asked. The staff was outstanding- friendly, helpful, professional and did everything possible to make my stay as enjoyable as possible. This was my first time in Saudi Arabia and I feel I got a sense of the famous Saudi hospitality. As for the hotel itself- it’s palatial! The room, bathroom, facilities, dining experience, etc are everything you would expect from a Ritz Carlton, ie, excellent. But for me, it was the staff that made this hotel special.

EXCELENTE

The staff at this property go out of their was to ensure you have a memorable stay. My only regret is the property only has one restaurant and they do not have swimming pool.

Fabulous experience. Very friendly and humble staff. They go above and beyond what is expected from them.

Absolutely amazing stay! Stunning property and views and the service was exemplary. Can’t wait to go back again!

Very clean, Helpful and welcoming staff

Very good

Very good that Alahmadi offered to show me this amazing and beautiful hotel. I would not have many parts of the hotel without him. The concierge suggested that I visit the International Tayebat City of Science and Knowledge. I enjoyed it very much. The museum includes the house of Saudi Arabian heritage, the house of Islamic heritage, the house of international heritage and the public heritage exhibition. There is also a religious school for the study of Islam (Madrasa) in the buildings. Moustafa Aglan, archeology specialist, showed me the museum.

Super GYM & SPA

Everything the hosts in the reception Albader who gave me a generous upgrade..

It’s a beautiful hotel with a very nice ocean view, we were upper grade from the manager it was very nice stay even if it was short thank you again

Gorgeous architectural gem with a fantastic location but service and amenities fall short. While lavish looking, the rooms and amenities are dated. Old hair driers, telephones that are crackly, TVs that have no wireless connectivity. The gym is quite nice (mostly new Technogym equipment). The room service is fairly quite and well done. Would not count too much on the service which is very hit and miss. Lounge is brilliant for afternoon tea.

Enjoyable stay

I am a fan of this property have been staying here since many years. However this time I felt a need to inform the staff about the elevator issue which they acknowledged and will work on it and the smell in the toilets which they also acknowledged and are working on the same

The Hotel is less than my expectations (Low standard of rooms) and bad service