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Great stay and convenient to everything. We needed to wash laundry and was able to walk over to the public washing facilities so that was helpful too.

I booked 48 hours before and I was concerned how I would gain entry. It went smoothly when we asked the local pub what we were to do. We loved our stay. The beds were comfortable and the room was immaculate. We would reccommend the place.

Really enjoyed our stay. Martin was very responsive and made things easy. The staff was friendly and helpful. The rooms were clean, beds comfortable, and the property well maintained. If I were to suggest anything to make the stay better in the future, it would be thicker, more substantial pillows.

Jay was an awesome host for our visit, very accomdating

Een verrassing! Prachtige kamer met een heerlijk bed. Superschoon en een hele fijne douche. Oo een prachtlocatie in Fort Augustus. Absolute aanrader

Lovely clean , well appointed room. Looked like had been recently decorated/ created as everything brand new. Ideally situated in heart of Fort Augustus - right in the canal side- parking to rear if property - well laid out - spot on

Initial communication was poor. Room size was not feasible for 2 people and 2 suitcases. I had to rearrange most of the furniture to be able to open both cases. The peaked roof was a danger in the dark with such small space to walk in. Everything was loud (the doors, floors, fans, street noise, other guests). We could hear snoring from other rooms, every door that opened slammed or croaked, even the elctric kettles were audible from other rooms. The temperature was hard to manage. We could get open but not close them again. We never could get the heater or towel warmer to work. I had to ask for help with the windows and learned the complicated combination of keys, handles, buttons and pressure to be able to operate them. Then I asked for help with the heater and the staff, who doesn’t service the room, pressed a million buttons and then said "maybe it will come on". We had a 4 night stay but the room was only equipped with 1 day of in room supplies. When I asked for more I was told I could get it from the noisy cafe below, which had limited hours, and when I finally found someone by knocking on the staff doors they couldn't find the supplies. We left a day early due to the misery and asked for a one day refund and were refused. They cited their no refund policy, which to be fair, exists. The town is sleepy in winter but was still a good location for a base camp for day trips. Still I wouldnt stay here again.

The stay was okay, but felt overpriced compared to other placed I had been to in the same trip. Note that this is just a building with key boxes, you call a number and they give you the code, there's no staff on site. The one complaint was that the room was very cold, I had to turn on the heater, which was situated next to one of the beds, so had to move the bed for the heat to spread. It took a while for the room to heat up. The bathroom had a large towel heater that was also off, i tried to turn it on but it kept shutting off.

Our room was spacious and comfortable with views directly over the canal. Bathroom was well equipped with a fantastic shower. Free car park for residents and also a cafe downstairs.

This place is magical and so much nicer than what we imagined or were lead to believe by the advertising. This hotel is right on the alive Ness canal as it enters lake Koch was and right outside the hotel are boats and ships traversing the canals, it was magical!

Nice remodeled place

Excellent!

Clean and modern property, easy access.

The room was newly decorated and all of the contents looked new. Everywhere was clean and comfortable. We hadnt realised that it was a collection of rooms rather than a hotel and we drove round a couple of times before finding the entrance and where to park. We felt it was overpriced but we had a comfortable stay.

Great overnight stay in lovely room

Very well situated . A nice place to stay

There is no host on site and if you want to reach them use phone or text, neither of these options worked for me. I requested a twin room and got a double bed instead, awkward to say the least. the location is good, the room was clean. The host, which I called with assistance of my host and their phone at the previous location, was close to rude but did give me brief access information to use later in the day. Which I appreciated.

Muy bien situado. Habitación pequeña pero limpia. En general muy cómodo

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Very clean and quiet little place to stay on your travels