스미스옌즈 아파트먼트

Communicated a number of issues with my one night stay to Hotels.com and the property did not respond to these issues. Issues mainly around the following: numerous large dirty carpet stains throughout apartment; toiletries of previous guests in bathroom (including toothpaste, shower gel, deodorant and hair spray); cardboard and sticky tape used to secure pipes in bathroom; various damage to furnishing including hole in blind and faulty blinds which could not be pulled up; dirty stains on mirrors and TV screen; dirty stains on bedding and divan; upturned paint tin on lower landing; smell of damp throughout; door in one bedroom unable to close because of carpet; damage to walls throughout including electrical socket;; various exposed wires lying in different rooms; no bedside lamps or tables in bedrooms; unclear check-in instructions. A very unsatisfactory experience followed up by no communication when Hotels.com contacted the property on my behalf