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We got in just on darkness after a 7pm departure from Scrabster. The room was clean and compact but had everything we needed. The mattress on the bed was a little springy but all in all, comfortable. I'd stay here again.

Lovely hotel, immaculate, modern and comfortable.

Goid location, good food, nice

Helt greit hotell, god frokost og beliggenhet

Got an upgrade from a single bed at the shore to a double within the larger Kirkwall hotel and the room was beautiful. For what I paid It was fantastic value for money. I would have given five stars but for one niggle. Room 215 could do with sound proofing as I heard two people speaking until the early hours either in my neighbouring room, or between levels. I had to use my earphones to get sleep to tune them out. I wonder what like it would be if either room was watching a film if I can hear whole conversations. I didn't report this to management as the voices were not roudy or anything just people minding their own business but regrettable I can detect conversations between walls. Again the room was stunning, the value amazing it's not a complaint as such.

Quiet, nice room, hot shower. Excellent tea and coffee facilities, big tv, free wifi, very comfy beds. Staff were very friendly.

Great location, very clean.

Lovely shower, looks like it has recently been upgraded. Room not very warm on arrival.

We hadn't understood that the Shore is a subsidiary of The Kirkwall Hotel. The Shore only has bedrooms, breakfast is served in the hotel restaurant 100m along the street. Not an issue in good weather but Orkney can be very windy!! Running through dtiving rain before and after breakfast or dinner is a different matter. Our room was very small. The hotel had emailed a few weeks before our trip offering an upgrade but when I replied asking for details said there were none available.

Room good tight stairs

Incredibly small, old, creaky room; I thought I was going to fall through the floor. Window and view was out to moldy roof. Loud toilet; loud hallway. No ventilation. Only saving graces were kind staff who were helpful and went above and beyond to haul my luggage to my room late at night and to store luggage the next day. The hotel had a great, walkable location which was very important to me.

wonderful, friendly lady on reception. Part now of Kirkwall Hotel which is very smart, and great food. Room in the Shore was very spacious. Staff helpful in general and perfect location.

Hallways smelled terrible, window was stuck and I had to call front office to have someone open it, bedstand lamp flickered, I had to physically move the bed away from the wall as the bed frame was directly against the outlet and I could get to outlet to charge devices otherwise, the fire alarm went off shortly after 8:00 am on my first day off when I had hoped to sleep in - and I was told that ‘steam from someone’s shower will sometimes set off the fire alarm’ - I asked if an inspection would be made and was waved off, and on last morning when toilet was flushed it noisily ran and ran for over 10 mins, until I lifted the tank lid and jiggered the ball and placed a water bottle in the tank to float it until it could fill with water. Lovely staff, clean ‘to the eye’, but very poor condition of property.

Very close to the cruise dock

Nice hotel on a central location. There were usually good, free parking places across the street. Our room had been recently redecorated. Plenty of hangers but the only downside was that none of the drawer units opened smoothly.

The hotel looks closed, possibly for a refit, though high season seems an odd time to do this. A small sign on the door informs guests that check-in is via the next-door hotel, which proved straightforward and friendly. The room itself was fine, clean and attractive and obviously quite recently refurbed/redecorated. Kettle, teas, coffee and biscuits were provided - though no milk. A ground-floor room, it was designed to be fully accessible, with appropriate clearance and an ensuite wet room with fittings adapted for wheelchair users. Access to the room was via a 20m lane off the main road, which looked a bit shabby but was convenient and proved surprisingly quiet. Unfortunately the decorative scheme chosen for the wet room was stained-concrete-effect. It looks terrible - hard to imagine why it was chosen. The effect was worsened by rusting on some of the fittings. But the shower was good, everything worked fine and nice toiletries were provided. Quite pricey for what it is but I know that Kirkwall is very busy in high season.

The reception lady was exceptional and went out of her way to provide great information and took the time to answer all our questions. Really exceptional highly recommend

We enjoyed our stay at The Shore. Clean, comfortable and updated room. We had a few “learning curves” including discovering check in is next door at The Kirkwall Hotel. Also, we had to climb 2 flights of stairs through a narrow corridor to reach our room. Fine for us but may be a challenge for others. Also, there are very limited dining options -especially in the evening. Shops shut down around 5pm and if you don’t have reservations you have very limited choices to eat. Overall a great experience though!

The staff was very nice and competent. Would go back

Large clean room and close to everything.