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객실이 깨끗햇어요

빨래가 너무 늦어요 4일 이상 소요됨

My favorite place in Belgrade. Comfortable, good service and the best location

I don’t think this hotel is 5star hotel. I’ve never seen that dirty coffee machine. It wasn’t clean up after previous guest used. I book two nights but they give me only one capsule and no coffee cup in the room. When I ask for more coffee and coffee cup it took long time so I should call three times. I couldn’t use the coffee machine because it was dirty so i ask for bring me hot water. But! It also took so ling time i should ask for tree times even i have to go down to front desk for hot water. Then they bring me hot water. I won’t stay here again and if someone consider to stay here I would not recommend. You can fine better place which gives you better service and better price.

깨끗하구 특히 침구가 맘에 들었다!

kahvaltısı güzel.

Die Zimmer kommen noch aus den 80er Jahren.. Kein 5 Sterne Standard

Showers were great. Very clean rooms. Decent size. Pool was great. Restaurants were both also great. Staff was very friendly and helpful.

Excellent

Ja

Værelset var super! Morgenmaden derimod var virkelig ulækker. 0 stjerner. Vi spiste der kun første morgen, de to resterende der måtte vi tage ud fra hotellet og spise, da det i buffeten var fuldstændig uspiseligt. Blødkogte æg der var grå indeni, bacon som var rå, og ost der lignede det havde ligget udenfor i flere dage, det var tørt og gummiagtigt. Spaen var fin første dag, men anden dag var den uskold da de måtte skifte vandet og den blev bare ikke varm, heller ikke dagen efter. Det er virkelig ærgerligt når man betaler så mange penge for morgenmad.og spa, udover det dejlige værelse.

+ great room + near city center + great wellness + very friendly staff

Nice stay. Friendly staff.

Everything was perfect as usual! Metropol Belgrade never disappoints! 5+ stars

Ottimo

Disappointing for a 5-Star Hotel, Saved Only by Location & Massages The hotel is clearly outdated and in need of a serious makeover. While the staff was generally polite, the overall service level did not match 5-star expectations. Housekeeping was particularly disappointing. On many occasions things were forgotten: trash left behind, bed linen not changed despite a specific request, missing tea cups, and other small but frequent oversights. These issues happened far too often to be considered isolated incidents. Guest relations were always apologetic, but the responses felt somewhat clumsy and superficial. The SPA itself was fine, but the massages were excellent — truly the highlight of our stay and the one area where we were genuinely very pleased. Breakfast was acceptable, but again not what one would expect from a 5-star hotel in terms of quality or variety. Dining overall was a poor experience; by that point we simply accepted the reality and tried to stay positive. On the positive side, the location is great, which is a major advantage. Overall, this hotel falls well short of its 5-star rating. With proper renovations and better attention to service details, it could improve significantly — but as it stands, expectations should be adjusted.

Great place

Odalar temiz ve personeller ilgili. Otel tam merkezi konumda

Godt hotel

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