알렉상드르 그랜드 테기세 플라야

(Alexandre Grand Teguise Playa)

호텔
8.2
/10
매우 좋음
리뷰 345개

투숙객 후기 및 리뷰

Paula

10.0
/ 10
Great hotel - wonderful beach view from balcony . Walkable to bars restaurants etc . Bar area was lovely and entertainers were of a very high standard would visit again
번역 보기

Susan

10.0
/ 10
It is very clean, the staff are super helpful and you can walk to everything you need. They don't do room service but you can get food like pizza across the street late. I could have done with a couple more pillows but it's fine. The balconies all look over the sea and the air-conditioning worked well. The bed was very comfortable and the sheets were lovely and soft. Blackout blinds great. Didn't eat there.
번역 보기

Karl

10.0
/ 10
Having stayed I Costa Teguise before it was always a dream to stay in the
번역 보기
근처 주요 지역
지도 보기
Avenida del Jablillo, 1, Costa Teguise, Teguise, 라스팔마스, 카나리아 제도, 스페인, 35508

주요 시설

자세히 읽기
수영장
식당
24시간 프런트 데스크 운영
주차
WiFi
엘리베이터
테기세을 방문할 때 알렉상드르 그랜드 테기세 플라야에 머무르는 것은 좋은 선택입니다. 24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
자세히 읽기
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

알렉상드르 그랜드 테기세 플라야 주변

Avenida del Jablillo, 1, Costa Teguise, Teguise, 라스팔마스, 카나리아 제도, 스페인, 35508
더 많은 장소 검색
기타 Alexandre Grand Teguise Playa
기타 2 Alexandre Grand Teguise Playa

알렉상드르 그랜드 테기세 플라야 자세히 알아보기

위치


테기세을 방문할 때 알렉상드르 그랜드 테기세 플라야에 머무르는 것은 좋은 선택입니다.

알렉상드르 그랜드 테기세 플라야 소개

모든 필요를 충족시키는 다양한 시설과 함께 독점적인 서비스를 통해 잊지 못할 숙박 경험을 준비하세요.

호텔의 피트니스 센터는 숙박 기간 동안 꼭 방문해야 할 곳입니다.

혼자 여행하든 사랑하는 사람들과 함께 여행하든, 수영장에서 즐겁고 편안한 하루를 보내세요.

24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.

알렉상드르 그랜드 테기세 플라야에서 오직 고객님만을 위해 선사하는 특별한 요리로 특별한 음식을 즐겨보세요.

알렉상드르 그랜드 테기세 플라야은 대부분의 호텔 고객에 따르면 뛰어난 편안함과 훌륭한 서비스를 제공하는 호텔입니다.

호텔 알렉상드르 그랜드 테기세 플라야에서 소중하고 잊지 못할 순간을 선사하세요.

알렉상드르 그랜드 테기세 플라야 편의 시설 및 주요 서비스

기타 Alexandre Grand Teguise Playa
기타

부대 시설

  • 상점
  • 비치 파라솔
  • 야외 수영장
  • 정원
  • 비치 선베드
  • 수영장 선베드

음식 및 음료

  • 풀사이드 바
  • 조식
  • 스낵바

호텔 서비스

  • 세탁 서비스
  • 짐 보관
  • 다국어 구사 직원
  • 24시간 리셉션 운영

스포츠 및 레크리에이션

  • 야외 테니스장
  • 당구
  • 피트니스 센터
  • 테니스 코트

기본 시설

  • 리셉션 홀
  • 흡연 구역
  • 테라스

공용

  • 기타
  • 식당
  • 엘리베이터

가족 친화적인 시설

  • 어린이 수영장

인터넷

  • 무료 Wifi

장애인 편의시설

  • 장애인용 주차

비즈니스 시설

  • 회의실

객실 내 시설

  • TV

주변 시설

  • ATM/뱅킹

알렉상드르 그랜드 테기세 플라야 투숙 정책 및 주의 사항

중요 사항
  • 객실 내 금고 요금: 1일 기준, EUR 2.20

위 목록에 명시되지 않은 다른 항목이 있을 수 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.

  • 추가 인원에 대한 요금이 부과될 수 있으며, 이는 숙박 시설 정책에 따라 다릅니다.
  • 체크인 시 부대 비용 발생에 대비해 정부에서 발급한 사진이 부착된 신분증과 신용카드가 필요할 수 있습니다.
  • 특별 요청 사항은 체크인 시 이용 상황에 따라 제공 여부가 달라질 수 있으며 추가 요금이 부과될 수 있습니다. 또한, 반드시 보장되지는 않습니다.
  • 이 숙박 시설에서 사용 가능한 결제 수단은 신용카드, 현금입니다.
  • 이 숙박 시설은 안전을 위해 소화기, 연기 감지기 등을 갖추고 있습니다.
  • 이 숙박 시설에는 어린이에게 적합하지 않을 수 있는 발코니, 파티오, 테라스와 같은 야외 공간이 있습니다. 이 부분이 염려되시면 도착 전에 숙박 시설에 연락하여 적합한 객실을 이용할 수 있는지 확인하시기 바랍니다.
  • 고객 정책과 문화적 기준이나 규범은 국가 및 숙박 시설에 따라 다를 수 있습니다. 명시된 정책은 숙박 시설에서 제공했습니다.
  • 이 숙박 시설은 레스토랑에서 남성의 복장 규정을 엄격히 실행하고 있습니다.

도착하시면 프런트 데스크 직원이 안내해 드립니다. 궁금한 점이 있으시면 예약 확인 메일에 나와 있는 연락처 정보로 숙박 시설에 문의해 주시기 바랍니다. 숙박 시설에서 제공한 정보는 자동 번역 도구로 번역되었을 수 있습니다. 1일 2식 제공 요금제에는 음료가 포함되지 않습니다.

아래 시설은 매년 계절에 따라 휴업하며 기간은 11월 01일 ~ 12월 16일입니다.
  • 키즈 클럽

체크인/체크아웃 시간

체크인:
부터 15:00
체크아웃:
이전 12:00
호텔 정책은 아직 제공되지 않습니다.

일반 정보

인기 부대 시설
수영장, 식당, 24시간 프런트 데스크 운영, 주차, WiFi, 엘리베이터
체크인/체크아웃 시간
15:00부터 - 12:00까지
조식 제공 여부
네, 호텔에는 아침 식사를 제공하는 객실이 있습니다.
알렉상드르 그랜드 테기세 플라야에서 이용 가능 객실
300
알렉상드르 그랜드 테기세 플라야의 층수
6
알렉상드르 그랜드 테기세 플라야 객실 내 편의 시설
상점, 비치 파라솔, 야외 수영장, 정원, 비치 선베드

알렉상드르 그랜드 테기세 플라야 에서 자주 묻는 질문

알렉상드르 그랜드 테기세 플라야에서 어떤 시설을 이용할 수 있나요?
알렉상드르 그랜드 테기세 플라야에는 수영장, 식당, 24시간 프런트 데스크 운영, 주차, WiFi, 엘리베이터 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
알렉상드르 그랜드 테기세 플라야의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
알렉상드르 그랜드 테기세 플라야의 표준 체크인 시간은 부터 15:00부터고, 체크아웃 마감시간은 이전 12:00까지입니다.
알렉상드르 그랜드 테기세 플라야 아침 식사를 제공하나요?
예, 알렉상드르 그랜드 테기세 플라야은(는) 아침 식사를 제공합니다. 단, 아침이 포함된 객실을 선택해야 하며, 아침이 포함되지 않은 객실을 예약할 경우에는 추가 요금을 지불해야 합니다.
알렉상드르 그랜드 테기세 플라야의 별점은 어떻게 되나요?
알렉상드르 그랜드 테기세 플라야은(는) 4.0성급 호텔입니다.
알렉상드르 그랜드 테기세 플라야은(는) 총 몇 층으로 되어 있나요?
알렉상드르 그랜드 테기세 플라야은(는) 총 6층으로 구성되어 있습니다.
모두 보기

더 많은 알렉상드르 그랜드 테기세 플라야 고객 후기

8.2
매우 좋음
리뷰 345개
청결

8.6

편안함

7.8

위치

9.6

서비스

8.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Alexandre Grand Teguise Playa

페이지당 리뷰 수
20
40
상위 리뷰
Stephanie
8.0
/10
14주 전에 리뷰함

Hotels.com verified review

Clean rooms, beautiful view from the balcony! Food was great on all inclusive, freshly made omelettes and eggs for breakfast. You’ll struggle not to find something to eat and enjoy! Restaurant staff amazing! Love that they serve your drinks to the table so you’re not battling to get those at lunch and dinner. Would definitely return to this hotel
자세히 읽기
Clare
6.0
/10
14주 전에 리뷰함

Hotels.com verified review

Club suite was very spacious and a problem with air conditioning on arrival was sorted within an hour or so. However the terraces were VERY hot when the sun was out and they won't give you a sunshade so limits use of the sunbeds ( which also needs cushions as they weren't comfortable)
Katharina
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
16주 전에 리뷰함

Expedia Group verified review

Zimmer groß genug und sauber und toll mit Balkon, aber etwas in die Jahre gekommen.
Paula
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Great hotel - wonderful beach view from balcony . Walkable to bars restaurants etc . Bar area was lovely and entertainers were of a very high standard would visit again
Susan
icon-여가
여가
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

It is very clean, the staff are super helpful and you can walk to everything you need. They don't do room service but you can get food like pizza across the street late. I could have done with a couple more pillows but it's fine. The balconies all look over the sea and the air-conditioning worked well. The bed was very comfortable and the sheets were lovely and soft. Blackout blinds great. Didn't eat there.
자세히 읽기
Mr Matthew
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
43주 전에 리뷰함

Expedia Group verified review

Great hotel, entertainment was good. Food was ok but a bit mixed and could be better (some food was served raw from the cooked chefs!). Would we return, YES.
Luke
8.0
/10
45주 전에 리뷰함

Hotels.com verified review

It was really nice place to stay very welcoming, excellent views, food was normal all inclusive food, drinks nice, friendly staff clean room, would not recommend for children as it's mainly aimed at adults. All in all I would go back.
mary
icon-친구 및 가족
친구 및 가족
2.0
/10
46주 전에 리뷰함

Hotels.com verified review

It you like good food then seriously do not go half board or all inclusive. I have just returned and can honestly say the food is bland, cold, consistent smell of strong garlic and totally tasteless. The pictures on this site pay zero resemblance to what is happening. We sat down with guest services who just said 'new owners' they changed the menus So we paid for all inclusive and were forced to eat out for the duration of our stay. So new owners it is not okay and what needs to happen to have people return 1. All inclusive and only one bottle of water in our room day 1 2. Breakfast. No decent coffee and tea and restricted to machines. The same as fresh juice which is a washed down mixture from a machine and horrible. It does not take a lot to offer fresh coffee, tea and juice for breakfast. Bread rolls were hit and miss and often low on availability. Egg is not fresh and clearly powder. Bacon is not cooked sufficiently and not acceptable. A total lack of fresh pastries such as croissants and local cakes. 3. Lunch. Just horrible and hardly warm. Same food every day which was unpleasant to say the least. Food purchased outside of the hotel. 4. 3.30 BBQ at the pool. Again, nice idea but the burgers were often uncooked and the hot dogs certainly not hot! 5. Evening meal. This was simply a repeat of lunch time. Same food on offer with the addition of a sauce. The food was not nice, completely tasteless and sorry not acceptable. The deserts again lack any imagination and was clear
자세히 읽기
Eugen
8.0
/10
47주 전에 리뷰함

Expedia Group verified review

Karl
10.0
/10
50주 전에 리뷰함

Hotels.com verified review

Having stayed I Costa Teguise before it was always a dream to stay in the
Michelle
icon-친구 및 가족
친구 및 가족
8.0
/10
61주 전에 리뷰함

Hotels.com verified review

Beautiful hotel with a lovely warm pool and stunning sea views. Second stay here after having a club room with not a great view floor 0 and 1 I probably wouldn’t have an upgrade again I’d stick with a standard room, the benefits weren’t worth the extra money. AI drinks are good and generally branded and the pool area spotless. Breakfast very good but evening meal a bit hit and miss, not an issue for us as we like to explore. Entertainment also hit and miss which is ashame given the luxury of the hotel. I would however stay again at the drop of a hat, the complex is safe and secure, clean with a good pool and great staff and the best views you can get from a standard room!
자세히 읽기
hongying
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
64주 전에 리뷰함

Expedia Group verified review

this is a nice hotel, the food is good ,staffs are all friendly and helpful .
Rick
icon-비즈니스 및 여가
비즈니스 및 여가
6.0
/10
66주 전에 리뷰함

Expedia Group verified review

Ist halt ein riesiger Hotelkomplex, sowas muss man mögen. Das Essen war überdurchschnittlich.
Ms
icon-여가
여가
10.0
/10
71주 전에 리뷰함

Expedia Group verified review

Lovely hotel with access to the beach. Beautiful views from the moment you walk through the entrance. Kind and helpful reception team who made me feel very welcome and relaxed.
Julie
10.0
/10
71주 전에 리뷰함

Hotels.com verified review

Fabulous hotel from friendly efficient check in to lovely spacious room welcome fruit platter Seaview balcony. Food was great entertainment good . Tropical effect in downstairs bar which was unique. Will definitely return.
Verified traveler
10.0
/10
71주 전에 리뷰함

Hotels.com verified review

Lovely hotel, food very good, friendly staff, no complaints at all, would definitely return
Terence
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
73주 전에 리뷰함

Expedia Group verified review

Excellent attention from restaurant staff in particular
Marc
10.0
/10
87주 전에 리뷰함

Hotels.com verified review

Fantastic hotel, fantastic staff, the room was amazing and the food couldn’t be faulted!! 5 * luxury…
Javier
2.0
/10
96주 전에 리뷰함

Hotels.com verified review

I requested a double bed. Instead I got 2 single beds together. When I asked in reception I was told that I “would be lucky to find a hotel with only double beds”, I think that they could have said that in a different way. If I knew that I was going to get a single bed I would have changed my mind and booked a different hotel. Then I invited a relative to come to the hotel and join me for a drink in my room terrace. But we were stoped by the receptionist Salvador, and we were told that visits weren’t allowed, that the hotel didn’t have a licence for people who wasn’t staying in the hotel. First time I hear such a thing in my life ( and I spend a lot of nights in hotels every month due to work). I also found very rude the way and tone he used, it was very embarrassing for my guest and other people in the lobby could see what was happening. I paid for half board but I only used the restaurant for breakfast. The quality and selection of food was very poor. The fruit was very poor quality, some of the kiwis looked like if they were cut in half days before. The room was clean, except for paint dust coming from a dump patch on the ceiling, the floor had big gaps between tiles. And the bathroom had green dirt and hairs on the floor next to the door frame corners. My stay was for 2 nights half board and I paid €247, too expensive for a wobbly uncomfortable single bed and poor customer service, if it wasn’t because I paid before arrival I wouldn’t have paid the full price
자세히 읽기
Javier
2.0
/10
97주 전에 리뷰함

Hotels.com verified review

I requested a double bed. Instead I got 2 single beds together. When I asked in reception I was told that I “would be lucky to find a hotel with only double beds”, I think that they could have said that in a different way. If I knew that I was going to get a single bed I would have changed my mind and booked a different hotel. Then I invited a relative to come to the hotel and join me for a drink in my room terrace. But we were stoped by the receptionist Salvador, and we were told that visits weren’t allowed, that the hotel didn’t have a licence for people who wasn’t staying in the hotel. First time I hear such a thing in my life ( and I spend a lot of nights in hotels every month due to work). I also found very rude the way and tone he used, it was very embarrassing for my guest and other people in the lobby could see what was happening. I paid for half board but I only used the restaurant for breakfast. The quality and selection of food was very poor. The fruit was very poor quality, some of the kiwis looked like if they were cut in half days before. The room was clean, except for paint dust coming from a dump patch on the ceiling, the floor had big gaps between tiles. And the bathroom had green dirt and hairs on the floor next to the door frame corners. My stay was for 2 nights half board and I paid €247, too expensive for a wobbly uncomfortable single bed and poor customer service, if it wasn’t because I paid before arrival I wouldn’t have paid the full price
자세히 읽기
페이지당 리뷰 수
20
40

충분히 살펴보셨나요?

호텔 예약
기타 4 Alexandre Grand Teguise Playa

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카 | 사업자등록번호: 291-86-03397 | 대표자명: 안정우 | 영업소 소재지 주소: 서울 강남구 테헤란로 431, 5층 008호 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-2676호
Copyright © 2026 Traveloka. All rights reserved
8.2
매우 좋음
리뷰 345개
청결

8.6

편안함

7.8

위치

9.6

서비스

8.6

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Alexandre Grand Teguise Playa

페이지당 리뷰 수
20
40
상위 리뷰
Stephanie
8.0
/10
14주 전에 리뷰함

Hotels.com verified review

Clean rooms, beautiful view from the balcony! Food was great on all inclusive, freshly made omelettes and eggs for breakfast. You’ll struggle not to find something to eat and enjoy! Restaurant staff amazing! Love that they serve your drinks to the table so you’re not battling to get those at lunch and dinner. Would definitely return to this hotel
자세히 읽기
Clare
6.0
/10
14주 전에 리뷰함

Hotels.com verified review

Club suite was very spacious and a problem with air conditioning on arrival was sorted within an hour or so. However the terraces were VERY hot when the sun was out and they won't give you a sunshade so limits use of the sunbeds ( which also needs cushions as they weren't comfortable)
Katharina
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
16주 전에 리뷰함

Expedia Group verified review

Zimmer groß genug und sauber und toll mit Balkon, aber etwas in die Jahre gekommen.
Paula
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Great hotel - wonderful beach view from balcony . Walkable to bars restaurants etc . Bar area was lovely and entertainers were of a very high standard would visit again
Susan
icon-여가
여가
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

It is very clean, the staff are super helpful and you can walk to everything you need. They don't do room service but you can get food like pizza across the street late. I could have done with a couple more pillows but it's fine. The balconies all look over the sea and the air-conditioning worked well. The bed was very comfortable and the sheets were lovely and soft. Blackout blinds great. Didn't eat there.
자세히 읽기
Mr Matthew
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
43주 전에 리뷰함

Expedia Group verified review

Great hotel, entertainment was good. Food was ok but a bit mixed and could be better (some food was served raw from the cooked chefs!). Would we return, YES.
Luke
8.0
/10
45주 전에 리뷰함

Hotels.com verified review

It was really nice place to stay very welcoming, excellent views, food was normal all inclusive food, drinks nice, friendly staff clean room, would not recommend for children as it's mainly aimed at adults. All in all I would go back.
mary
icon-친구 및 가족
친구 및 가족
2.0
/10
46주 전에 리뷰함

Hotels.com verified review

It you like good food then seriously do not go half board or all inclusive. I have just returned and can honestly say the food is bland, cold, consistent smell of strong garlic and totally tasteless. The pictures on this site pay zero resemblance to what is happening. We sat down with guest services who just said 'new owners' they changed the menus So we paid for all inclusive and were forced to eat out for the duration of our stay. So new owners it is not okay and what needs to happen to have people return 1. All inclusive and only one bottle of water in our room day 1 2. Breakfast. No decent coffee and tea and restricted to machines. The same as fresh juice which is a washed down mixture from a machine and horrible. It does not take a lot to offer fresh coffee, tea and juice for breakfast. Bread rolls were hit and miss and often low on availability. Egg is not fresh and clearly powder. Bacon is not cooked sufficiently and not acceptable. A total lack of fresh pastries such as croissants and local cakes. 3. Lunch. Just horrible and hardly warm. Same food every day which was unpleasant to say the least. Food purchased outside of the hotel. 4. 3.30 BBQ at the pool. Again, nice idea but the burgers were often uncooked and the hot dogs certainly not hot! 5. Evening meal. This was simply a repeat of lunch time. Same food on offer with the addition of a sauce. The food was not nice, completely tasteless and sorry not acceptable. The deserts again lack any imagination and was clear
자세히 읽기
Eugen
8.0
/10
47주 전에 리뷰함

Expedia Group verified review

Karl
10.0
/10
50주 전에 리뷰함

Hotels.com verified review

Having stayed I Costa Teguise before it was always a dream to stay in the
Michelle
icon-친구 및 가족
친구 및 가족
8.0
/10
61주 전에 리뷰함

Hotels.com verified review

Beautiful hotel with a lovely warm pool and stunning sea views. Second stay here after having a club room with not a great view floor 0 and 1 I probably wouldn’t have an upgrade again I’d stick with a standard room, the benefits weren’t worth the extra money. AI drinks are good and generally branded and the pool area spotless. Breakfast very good but evening meal a bit hit and miss, not an issue for us as we like to explore. Entertainment also hit and miss which is ashame given the luxury of the hotel. I would however stay again at the drop of a hat, the complex is safe and secure, clean with a good pool and great staff and the best views you can get from a standard room!
자세히 읽기
hongying
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
64주 전에 리뷰함

Expedia Group verified review

this is a nice hotel, the food is good ,staffs are all friendly and helpful .
Rick
icon-비즈니스 및 여가
비즈니스 및 여가
6.0
/10
66주 전에 리뷰함

Expedia Group verified review

Ist halt ein riesiger Hotelkomplex, sowas muss man mögen. Das Essen war überdurchschnittlich.
Ms
icon-여가
여가
10.0
/10
71주 전에 리뷰함

Expedia Group verified review

Lovely hotel with access to the beach. Beautiful views from the moment you walk through the entrance. Kind and helpful reception team who made me feel very welcome and relaxed.
Julie
10.0
/10
71주 전에 리뷰함

Hotels.com verified review

Fabulous hotel from friendly efficient check in to lovely spacious room welcome fruit platter Seaview balcony. Food was great entertainment good . Tropical effect in downstairs bar which was unique. Will definitely return.
Verified traveler
10.0
/10
71주 전에 리뷰함

Hotels.com verified review

Lovely hotel, food very good, friendly staff, no complaints at all, would definitely return
Terence
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
73주 전에 리뷰함

Expedia Group verified review

Excellent attention from restaurant staff in particular
Marc
10.0
/10
87주 전에 리뷰함

Hotels.com verified review

Fantastic hotel, fantastic staff, the room was amazing and the food couldn’t be faulted!! 5 * luxury…
Javier
2.0
/10
96주 전에 리뷰함

Hotels.com verified review

I requested a double bed. Instead I got 2 single beds together. When I asked in reception I was told that I “would be lucky to find a hotel with only double beds”, I think that they could have said that in a different way. If I knew that I was going to get a single bed I would have changed my mind and booked a different hotel. Then I invited a relative to come to the hotel and join me for a drink in my room terrace. But we were stoped by the receptionist Salvador, and we were told that visits weren’t allowed, that the hotel didn’t have a licence for people who wasn’t staying in the hotel. First time I hear such a thing in my life ( and I spend a lot of nights in hotels every month due to work). I also found very rude the way and tone he used, it was very embarrassing for my guest and other people in the lobby could see what was happening. I paid for half board but I only used the restaurant for breakfast. The quality and selection of food was very poor. The fruit was very poor quality, some of the kiwis looked like if they were cut in half days before. The room was clean, except for paint dust coming from a dump patch on the ceiling, the floor had big gaps between tiles. And the bathroom had green dirt and hairs on the floor next to the door frame corners. My stay was for 2 nights half board and I paid €247, too expensive for a wobbly uncomfortable single bed and poor customer service, if it wasn’t because I paid before arrival I wouldn’t have paid the full price
자세히 읽기
Javier
2.0
/10
97주 전에 리뷰함

Hotels.com verified review

I requested a double bed. Instead I got 2 single beds together. When I asked in reception I was told that I “would be lucky to find a hotel with only double beds”, I think that they could have said that in a different way. If I knew that I was going to get a single bed I would have changed my mind and booked a different hotel. Then I invited a relative to come to the hotel and join me for a drink in my room terrace. But we were stoped by the receptionist Salvador, and we were told that visits weren’t allowed, that the hotel didn’t have a licence for people who wasn’t staying in the hotel. First time I hear such a thing in my life ( and I spend a lot of nights in hotels every month due to work). I also found very rude the way and tone he used, it was very embarrassing for my guest and other people in the lobby could see what was happening. I paid for half board but I only used the restaurant for breakfast. The quality and selection of food was very poor. The fruit was very poor quality, some of the kiwis looked like if they were cut in half days before. The room was clean, except for paint dust coming from a dump patch on the ceiling, the floor had big gaps between tiles. And the bathroom had green dirt and hairs on the floor next to the door frame corners. My stay was for 2 nights half board and I paid €247, too expensive for a wobbly uncomfortable single bed and poor customer service, if it wasn’t because I paid before arrival I wouldn’t have paid the full price
자세히 읽기
페이지당 리뷰 수
20
40