에스칼라 스위트

Nice quiet location but I was put in a room in the basement that had no windows. I understand that I had booked the cheapest room but the hotel seemed empty. It would have been smart to upgrade me and that would have resulted in a better review as it would have not been an additional cost to them with so many empty rooms.

Estaba en planta baja pero limpia y con todo lo necesario. Para una noche perfecta y a buen precio

Beautiful place, an oasis in the suburbs of Madrid. Lovely gardens, there was always a shaded area, nice pool, room was spacious, clean, good air con, nice bathroom and the most comfortable bed I've slept in, had the best nights sleep in years. I would go back just for the bed! The gentleman at reception was kind and helpful throughout our stay, we were allowed to leave our luggage in a safe area after check out and stay in the gardens until it was time for us to leave to catch our bus. Breakfast was good, lots of choice and all very tasty. A very very pleasant stay, and a very tranquil place to rest after a lot of travelling. 100% recommended. Thank you.

Chambre spacieuse et propre Tres bon accueil

Alles ok

Buena relación calidad precio

Hotel ligt prima voor als je zoals ik een bijeenkomst in Ifema hebt: 20 minuten lopen. Voor de stad Madrid is op 10 minuten lopen de rechtstreekse metro naar station Opera het beste, maar je bent wel bijna 45 minuten onderweg. De kamer was prima: goed bed, prima douche en koelkastje en kluis op kamer zijn heel handig. Personeel is super vriendelijk en behulpzaam. Eind van de straat is een lokale supermarkt. LET OP: ook al zegt Expedia anders, het ontbijt kost €6,50 per nacht extra, ter plaatse te voldoen. Is een basic continentaal ontbijt.

Fabulous hotel on the outskirts of Madrid about a 10 minute walk to a Metro Station that gets you into the centre of Madrid in around 25 minutes. Also the local bus to the Airport stops outside the Metro station as well. Clean, comfortable hotel with fast WiFi, a smart TV and a cosy double bed. Breakfast was included as well in the price. 10/10 for me. No faults whatsoever!!

Atendimento muito bom.

Excelente estancia y Excelente trato

Me gustó todo, la habitación estaba limpia con su a/c, el baño tenía shampoo, el servicio al cliente muy bueno, recomiendo este hotel para un estadía en Madrid

reconfirmのメールを英語で送りましたが返信はありませんでした。宿泊はできましたが、フロントの英語での対応が難しい時間帯もあるようです。

there was some issue with the room I was gonna get so when I got there around 9pm to check in the receptionist told me there was no room for me. then he offered me to spend the night in the staff room without a bathroom . I Said yes because I had nowhere else to go nor spend the night at that time. The receptionist offered to gave me the money back and to let me stay in the staff room for the night which I did appreciate. I got 60 euros back and barely slept for 2 hours until around 6 am he came into the room and sent me to another room that got empty because someone just checked out mind you he told me I can shower there which I didn't because it wasnt cleaned. I have never experience something like this I felt very uncomfortable. I really dont wish anyone goes through this like I did at this hotel. it was not acceptable at all. The receptionist was nice but he kept on saying not to complain to Expedia because they could get in trouble, I told him I contacted Expedia and that's when he gave me the 60 euros back .

Great property

Wiliam en la recepcion fue muy atento y gentil. Su trato inmejorable. La habitacion estaba muy limpia. La escalera algo sucia y descuidada.

Faltaba ventana en mi habitación.. pero no le quitó encanto. Cama muy cómoda. Y baño limpio.

Loved the property. Close to airport. Room didn’t have a window which I didn’t mind cause it allowed me to sleep in. Shower pressure and temp was excellent.

Pleasant stay in nice neighbourhood. Shopping centre and eateries 10 minutes walk away. 15 mins walk to metro station Canillejas. Close to airport and about 10€ by BOLT.

The door handle fell off along with the shower head

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