호스탈 로얄 크루즈

직원분들도 너무 친절하고 위치도 정말 좋아요 다음날 아침 새벽에 떠나야하는 일정이라 새벽에 택시콜 부탁했는데 남자직원분이 정말 열심히 택시 잡아주셔서 감동했고, 여자분 2분도 정말 친절하시네요, 직원분들 서비스마인드는 5성급 호텔 못지 않네요..!! 혼자(여자) 여행했는데 밤늦에 들어와도 안전한 위치에 있어서 좋아요 그리고 무엇보다 방과 화장실이 너무너무 깨끗해서 좋았어요 청소도 깨끗하게 해주시네요 정말 깨끗해서 좋았어요!! 후기를 잘 안남기는데 직원분들에게 감동해서 남깁니다.

Staff 괭장히 친절하고, 숙박객 배려도 좋습니다. 현지 투어 때문에 아침 못 먹을 수 있엏는데, 이야기 하니 일찍 준비도 해 주시네요. 위치 정말 좋습니다. 솔광장 도보 5분거리. 객실 깨끗하고 2명 숙박 적당합니다.

아침 조식이 무료입니다. 무료 조식인데도 질이 좋아서 만족스럽습니다. 직원이 매우 친절합니다.

줘싁은 뭣쥐뫄쉐요 줠대 줫도 뭑을 것들 음스요. 뽱쭤과뤼 묯개 끝 봥음 쥔짜 ㄹㅇㅍㅌ 엽애 4는 것 가타여 전반적으로 괜찮고 위치도 좋고 비싸기는 하지만 괜찮았어요ㅎㅎ

호텔이 솔광장 근처에 있어 이동하기가 매우 좋았다. 그리고 호텔이 청결하고, 아침 식사도 정갈하여 무척 마음에 들었다.

The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.

Personale davvero molto gentile e disponibile. Ottima la pulizia giornaliera. Posizione in pieno centro ottima per spostarsi a piedi o con la Metro.

Excelente servicio, instalaciones y sobre todo la ubicación estratégica ayuda al viajero a poder disfrutar mejor

The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!

We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!

Gros problème d’insonorisation. Nous entendions absolument tout ce qu’il se passait dans le couloir, notamment toutes les arrivées. Nous étions réveillés tous les jours vers 8h30. Nous entendions également les bruits des voisins : utilisation de la douche, rangement avec le bruit des cintres dans l’armoire, etc. Inondation de la salle de bain dès que nous l’utilisions. Assez pénible de devoir marcher dans l’eau pour aller aux toilettes. Autre point négatif : le bruit lorsque la lumière de la salle de bain est allumée est très fort et donc particulièrement désagréable. Règle stricte : aucun bruit après 20h. Sinon c’est la fin pour vous ! Point positif toutefois : Le personnel essaye de répondre au maximum aux demandes (fer à repasser, serviettes supplémentaires, etc.), fait des efforts pour parler français et reconnaît ses erreurs.

Very good location. Near Sol station and plaza. Lots of restaurants, shopping and sightseeing all within 15 ‘mins walk. lovely private room with a balcony. Kitchen area with coffee machine and microwave to make own food. Very clean. Terrific friendly staff. Really glad I chose this hotel. Will definitely stay again.

La habitación limpia y con todo lo necesario además de confortable. El personal muy amable, a destacar que pudimos dejas las maletas en el hostal tanto antes del check in como después del check out y es muy de agradecer. También un detalle muy bueno es que podías tomar café y agua en un pequeño comedor totalmente gratis. Destacar también la ubicación, en el centro y muy cerca de todo, Puerta del Sol, Plaza Mayor, calles comerciales y Gran Vía … Sin duda volveremos a este hostal cuando vuelva a Madrid

Situation en plein centre idéale, propreté irréprochable, accueil très chaleureux, rien à redire.

Buena ubicación muy limpio

Great place to stay at a great location. At the very center of Madrid and very quiet (I had an internal room). Close to everything.| The room was great, looks new, clean and well maintained. Staff is great and friendly. There is a central dining area with courtesy water and snacks. The small thing that I would improve is that they give tiny bags of soap and shampoo, which is a bit of a hassle to deal with (on my last night they forgot to put new ones), instead of having a refillable bottle as in most places today.

Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.

Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌

Room and everywhere else was spotless.

Perfekt läge för att utforska Madrid. Trevlig personal, rent och fint. Rummet låg mot gården, så väldigt tyst.