라 카소나 데 야이사

El buen servicio y la atención de todo el personal. El desayuno es increíble, sin dudas volvería.

Très bon accueil, chambre jolie, lit confortable, très propre,bon petit dej,. L'hôtel est situé à la limite du village dans un cadre sauvage et majesteux

Hotel typique et tres beau, personnels adorables, petits déjeuners complets pour bien démarrer la journée.

Très bon séjour, hôtel bien situé, personnel prévenant, petit-déjeuner top, surtout les pains au chocolat, il y a même un très bon restaurant

lo mejor el personal!

A lovely hotel, atmospheric & with lovely friendly service from all the staff. The room was nice, pool area lovely, breakfast was very nice & varied. We are dinner there twice & would really recommend. A very relaxing break, Yaiza is peaceful, easy to access on the airport bus, very quiet & not touristy like the mainstream resorts in the coast.

Der Aufenthalt war insgesamt sehr angenehm – das Hotel ist sauber, ruhig und das Personal freundlich. Ich würde jederzeit wiederkommen. Einen Stern Abzug gibt es lediglich, weil ich nicht ganz nachvollziehen konnte, warum Käse und Salami beim Frühstück extra bestellt werden mussten und nicht direkt am Buffet verfügbar waren. Außerdem wurden wir an mehreren Morgen bereits gegen 5 Uhr von der Müllabfuhr geweckt – dafür kann das Hotel natürlich nichts, aber ich finde es als Hinweis für andere Gäste dennoch erwähnenswert. Alles in allem ein sehr schönes und gepflegtes Haus – absolut empfehlenswert!

Très bien,

Todo perfecto!! Superó nuestras expectativas completamente!! La ubicación muy buena, la habitación muy espaciosa y la terraza un gusto, el personal encantador y el entorno un 10. Lo recomiendo al 100%!

Beautiful property. Breakfast was mid. It was a little out of the way for common Lanzorate sites. Staff was not that helpful to me when I inquired about renting a car and had to figure it out on my own. and trust me, you NEED a car if you're staying here.

Ottima struttura, personale gentile e accogliente, ristorante eccezionale!

Schöne gemütliche Unterkunft fernab vom Massentourismus. Unterkunft bietet alles was man braucht: von Pool, über kostenlose Parkplätze bis hin zu einem eigenen Restaurant wo man hervorragend essen kann. Alles war bestens und können die Unterkunft nur empfehlen

Horrible. No fridge or air conditioning. There is NOT a poolside bar or a deli.. it is the place you have breakfast which is then closed all day - it is a countertop at best and has no bar. You have NO access to water, drinks or food by day . I asked for ice ( for my WARM bottled water ) and was refused 3 times. In 25 degree heat to have no access to hydration or a fridge to keep your own is shocking. At the VERY least it should be advertised on their ‘ facilities’. I would not have booked. Food in the restaurant was revolting and WAY overpriced.. loin steak ( what is that?) arrived looking like a grey bluish brain.. sawed into it and totally RAW / freezing. Only wish I’d taken photo.. looked like a dead body. The ‘ look’ I got returning it ( I believe this is a popular place with locals) was shock that I dare do so .. ordered aubergine something .. inedible and look and consistency of cat food. Left starving .. and they still made me pay! Wine ( only thing to stop me crying) fine but the mark up .. daylight robbery. €10 bottle Protos sold for €30!!! . On top of all this staff either completely ignored me or were rude.. including those at reception and the manager. It was mostly Spanish guests and they spoke to them , often over the top of me! I wanted ‘ away from tourists’ but this was next level .. treated me like I was a stray Dog that they wanted to kick. In fact there was a stray cat.. they were friendlier to it . Pool ICE.. NOBODY went in it inc. me.. HELL HOLE!

The staff were extremely helpful and polite! Great location, not too busy or noisy.

El sitio está muy bien tanto en ubicación, limpieza y atención al cliente. El desayuno es bastante completo, especialmente la fruta variada, y la chica que se encarga del desayuno es fenomenal. Muy atenta y con una energía muy positiva.

Kleines Hotel mit Pool und ruhigen Zimmern. Gutes Frühstück. Leider war das Restaurant geschlossen.

Beautiful traditional small hotel with traditionally styled rooms. Unfortunately the restaurant wasn’t open on the night we stayed.

Super séjour, très bel hôtel dans un très bel environnement. Personnel souriant et sympathique. Il ne manquerait que de l’eau potable et un service à café /thé dans la chambre.

Parfait. Merci pour tout

Nice location, room and breakfast. Communal Facilities need a facelift. Hot tub needed a clean and refill. Admin chaotic - our reservation was duplicated. We were charged twice and refused a refund.