멜리아 발렌시아

깔끔하고, 바로 건너편 회의장 가기 편하고, 편한했다. 직원의 친절도도 아주 좋았다.

Service was great but there was smellnof urine in toilet so I cannot barely open the door of the bathroom. It smells really bad and was digusting so that i have to hold my breathe while i was using toilet. Also I was kind of afraid taking a shower because of the smell. Even though the place was comfortable and the breakfast was great, hotel needs to improve with the matter of toilet.

방은 넉넉하게 컸고, 전망도 좋았습니다. 다만, 옆 방과의 방음이 잘 안되어 아침 시계 알람소리가 잘(??) 들렸습니 Room Key가 Plastic이었는데, 배터리가 거의 다 됐는지 잘 안되더군요. Front에 연락을 했더니, maintenance 담당하시는 남자분이 오셔서 정말 친절하게 도와 주고 가셨습니다. 다시 한번 이 자리를 빌어 감사의 말씀을 드립니다. 위치는 Downtown에서 택시로 14~15유로 정도 떨어진 곳에 위치해 있어, 관광목적이라면 약간 불편합니다. 하지만 주변에 큰 슈퍼마켓도 있고, 식당도 많아서 지내기에는 크게 불편하진 않았어요.

I found out 3 pieces of unknown women’s hair on new linen covering bed. I suspected unchanged linen after checking out of previous guests and but they denied. I also found out another hair when I unfolded the napkin to eat breakfast at restaurant and showed manager it. I had complained that poor hygiene should be improved seriously and manager suggested me taxi service to the airport at the time of checking-out. However, I spent more than 20 minutes to explain both situations I experienced and managers’ suggestion to staff on duty. I think the process responding to guest’s complaints would be much disorganized. At last, they had booked taxi for me and I confirmed again that hotel would pay taxi fare before leaving. However, I should pay the fare with my own expense when I arrived at the airport because taxi driver showed me information ‘passenger’s payment’ on his cellphone and requested me to pay. It was terrible to experience poor hygiene and disorganized guest service system I was disappointed totally. I never ever experienced these unbelievable services not only at 4 stars grade hotels but at lower grades although I stayed many hotels in many countries. I strongly recommend not to stay this hotel if you don’t want to experience like me.

식사, 방 대부분 만족했으나 엘리베이터를 기다리는데 생각보다 조금은 시간이 더 걸림.

컨벤션센터에서 학회가 있어 숙박했는데 편리하고 가격도 비교적 저렴했습니다. 조식은 보통이었습니다.

가격대비 정말 훌륭한 호텔입니다. 가족 모두 만족하고 편안하게 잘 쉬었습니다.

La limpieza y los servicios

Great all round.

Have stayed several times and like the place. It would need some refreshment in rooms, but views from top floors at night are impressive.

One of the best hotels I have ever stayed at truly amazing. Upgrade your room don't think twice

Calisanlar Oda servisi Oda duzenleme- temizlik hizmeti

O hotel é bonito e os quartos confortáveis. A zona do pequeno almoço poderia ser melhor. A piscina interior é cobrada á parte e a marcação tem de ser feita diretamente no spa, e não havia vagas para uso da piscina. Achei que esta parte, tornou a experiência no hotel menos agradável.

Zimmer sauber und gepflegt, Personal im Level Bereich und der Frühstücksleiter waren top

Ubicacion

Magnifica estadia

Glimrende værelse, men service meget dårlig - check-in helt forfærdeligt og fuldstændig uden sans for kundeservice

Great rooms, daily cleaning, efficient check in and check out! A modern hotel well located in Valencia and good for both business and family travel

The indoor pool is part of a spa managed by a diferent company so you have to pay extra to access it, also not accessible for kids under 16. Otherwise all was great.

Room clean, bad customer service, hot water is not stable to use