멜리아 발렌시아

깔끔하고, 바로 건너편 회의장 가기 편하고, 편한했다. 직원의 친절도도 아주 좋았다.

Service was great but there was smellnof urine in toilet so I cannot barely open the door of the bathroom. It smells really bad and was digusting so that i have to hold my breathe while i was using toilet. Also I was kind of afraid taking a shower because of the smell. Even though the place was comfortable and the breakfast was great, hotel needs to improve with the matter of toilet.

방은 넉넉하게 컸고, 전망도 좋았습니다. 다만, 옆 방과의 방음이 잘 안되어 아침 시계 알람소리가 잘(??) 들렸습니 Room Key가 Plastic이었는데, 배터리가 거의 다 됐는지 잘 안되더군요. Front에 연락을 했더니, maintenance 담당하시는 남자분이 오셔서 정말 친절하게 도와 주고 가셨습니다. 다시 한번 이 자리를 빌어 감사의 말씀을 드립니다. 위치는 Downtown에서 택시로 14~15유로 정도 떨어진 곳에 위치해 있어, 관광목적이라면 약간 불편합니다. 하지만 주변에 큰 슈퍼마켓도 있고, 식당도 많아서 지내기에는 크게 불편하진 않았어요.

I found out 3 pieces of unknown women’s hair on new linen covering bed. I suspected unchanged linen after checking out of previous guests and but they denied. I also found out another hair when I unfolded the napkin to eat breakfast at restaurant and showed manager it. I had complained that poor hygiene should be improved seriously and manager suggested me taxi service to the airport at the time of checking-out. However, I spent more than 20 minutes to explain both situations I experienced and managers’ suggestion to staff on duty. I think the process responding to guest’s complaints would be much disorganized. At last, they had booked taxi for me and I confirmed again that hotel would pay taxi fare before leaving. However, I should pay the fare with my own expense when I arrived at the airport because taxi driver showed me information ‘passenger’s payment’ on his cellphone and requested me to pay. It was terrible to experience poor hygiene and disorganized guest service system I was disappointed totally. I never ever experienced these unbelievable services not only at 4 stars grade hotels but at lower grades although I stayed many hotels in many countries. I strongly recommend not to stay this hotel if you don’t want to experience like me.

식사, 방 대부분 만족했으나 엘리베이터를 기다리는데 생각보다 조금은 시간이 더 걸림.

컨벤션센터에서 학회가 있어 숙박했는데 편리하고 가격도 비교적 저렴했습니다. 조식은 보통이었습니다.

가격대비 정말 훌륭한 호텔입니다. 가족 모두 만족하고 편안하게 잘 쉬었습니다.

Room had poor air circulation. Air conditioning was insufficient. It had a musty smell

Lindo

Ein Zimmer hatte einen tollen Blick durch ein grosses bodentiefes Fenster, das andere ein kleines Fenster mit fürchterlichen Ausblick ins Hinterland, die alte Dame von der Zummerreinigung hat geklaut (der Abteilungsleiter und Hotelchef wurde informiert: Hintergrund war der Umzug in ein anderes Zimmer, zunächst wurde der erste Schwung Gepäck ins neue Zimmer gebracht, als ich zurück kam, waren Hundebett, Hundekorb, unbebutzte eigene Wasserflaschen und Hundefutter bereits aus dem Zimmrr geräunt, die Dame hatte die Getränke schon in ihren eigenen Reinigungswagen gepackt), eine Entschuldigung gab es vom Hotel nicht. Wie man sich als haustierfreundlich bezeichnen kann, wenn man für einen Kurzhaardackel 50€ pro Tag (nicht pro Aufenthalt) bezahlen muss, versteht man nicht. Die verschimmelten Duschfugen (wie auf den Bildern zu erkennen) müssen mal wieder erneuert werden. Peinlich für so ein Hotel mit Sternen. Und das Rezeptionspersonal, insbesondere der Javier muss Freundlichkeit noch erklärt bekommen. Kein guten Tag, kein „wünsche einen schönen Aufenthalt“, kein „herzliche Willkommen“. In einem Business Hotel mit internationalem Publikum hat am Empfang Personal ohne gute Englischkenntnisse nichts zu suchen. Auch beim Auschecken keine Freundlichkeit, kein „ich hoffe es hat Ihnen gefallen oder auch kein „gute Weiterreise“. Das Personal am Empfang, meist waren es Männer, sind unfreundlich, ungebildet und wenig service orientiert. Das einzig tolle war die hoteleigene Tiefgarage

all

Fint hotel udenfor byen, men tæt på metro. Tæt på motorvej, og nemt at parkere. Hotellet virker dog lidt slidt med tykke gulvtæpper, og indeklimaet kunne være bedre. Fin morgenbuffet med stort udvalg.

The only team that really shines at this property is the staff at the cocktail bar at the lower level. They were great! We were there for 3 nights, the room had a separate sitting area. But the couch in that room was barely usable as it is a sofa bed; it sat horribly. (I hope it works better as a sofa bed as we didn't use it). Breakfast here was horrible. Probably one of the worst hotel breakfasts I have ever been to. Coffee there was bad, they gave us tongs to use to serve ourselves fried eggs. 😂😂 Chunks of eggs in the tray everywhere!! Another eco-hotel, which means the AC doesn't really work in the rooms. The whole three days when you're out, you pray the cleaners leave the blinds closed or your room will be hot!

El hotel es impecable , muy confortable y muy lindo y elegante !

Beautiful Hotel with access to dining options in the area

Room was clean QR codes for everything were a bit confusing . The view from our room was amazing although we were on a high floor . We got vouchers for drinks but you can only use them in the basement bar that was a bit dark and dingy. Breakfast buffet was different I’ve never seen what looked like the night before leftover vegetables and cauliflower for breakfast but other than those there was a large selection of cereals pastries yoghurts eggs etc

Greta facilities and the level lounge is lovely

Das Hotel ist sehr luxuriös, das Personal äußerst professionell und immer freundlich. Der Zimmerservice war top – die Zimmer wurden täglich gereinigt und das wirklich gründlich. Der Pool war für meinen Geschmack etwas kleiner als erwartet, aber insgesamt in Ordnung. Das Frühstücksbuffet war qualitativ gut, allerdings jeden Tag gleich, wodurch es ab dem dritten Tag etwas eintönig wurde. Alles in allem aber ein sehr schönes Hotel, das ich weiterempfehlen kann.

Best hotel in Valencia

Le personnel L’environnement Petit déjeuner