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Nous avons passé un excellent séjour ! L’équipe est formidable et la chambre était très grande, très propre et agréable. Nous reviendrons dès que possible !

The room is wonderful, great view of the village! The staff were so friendly and helpful. I’m really pleased!

De l’accueil jusqu’au départ, tout s’est déroulé parfaitement!

Très belle emplacement pour visiter à l intérieur même de la ville de médiéval de Gruyère

La chambre était très bien équipée et propre. Le personnel très accueillant et prévenant. Seuls petits bémols : les produits de toilette mis à disposition n'étaient pas de très bonne qualité et le lit un peu petit en longueur (mais je suis très grand).

Prix abordable, emplacement féerique.

Great property with excellent staff. Unfortunately when we visited it was during a heat wave and there’s no AC because it’s a historical building so the room was very warm.

Large room. Towels were a bit tattered. Comfy beds.

Amazing experience! The hi t

Nice hotel right in town. Note, there is no air conditioning or elevator. Windows & doors have no screens, if you open them, many flys come in. Bathroom could use updating.

The absoluteworst night of our trip! The room was so terribly hot at 11 PM at night. It was about 85° in the room. It was 66° outside and gorgeous!! There are no windows in the room and it’s in the attic. There are two tiny skylight windows that do open but not enough to cool the room down. The portable AC unit that was provided was out of water. We did manage to refill the water which helped a bit and cool the room to about 82° but it was still sweltering. The AC unit has not been maintained, the filter is filled with black dirt. The water pan was moldy, which we washed out. It was a torture chamber and so hot. I think even if the cooler were working properly, it would not be enough for this room. There needs to be an exhaust fan or some other solution here. Also, if you know that guests are checking in why not turn on the unit ahead of time? The unit was off when we arrived and it’s just impossible to cool the room down.This is absolutely not acceptable and ruined our night in such a beautiful town. I sent numerous messages to the office and since there is no one on site, we never heard back . we were not able to find another room. We thought about going and sleeping in the car! The lower floors seem to be a lot cooler, but as you walked up to the higher floors, the building just got hotter and hotter. We spent so much money on this trip- gas, tolls, flights. This was an utter disappointment, and we could barely sleep.

Gruyeres Rooms was a wonderful hotel! The room was huge, and I woke up to a beautiful view in the morning. It’s in the center of the village but very quiet. Plus, I missed a couple of train connections and arrived at the station down below after 10:00. I called the hotel and the manager’s brother walked me through everything. Yay!

Armoire très bruyante lorsque tu marches a coté a la base elle ne sert à rien il faut penser à l’enlever ou bien la bloquer contre le mur Manque de details dans la chambre pas de mini frigo

Great property, looks newly updated. Staff were lovely and very helpful. In the Main Street. I would stay here again

Lovely place in the medieval old city. Would recommend. Breakfast could be a bit better, but that wouldn't stop me from coming back.

muy bueno el restaurant

Es war wunderschön ruhig. Das Zimmer einfach aber gemütlich eingerichtet. Das Personal war sehr freundlich und zuvorkommend. Würde es jederzeit wieder buchen.

Nossa chegada foi complicada pois a recepção ja estava fechada e tivemos dificuldade em achar as chaves e o apartamento. O hotel compreende vários prédios interconectados. O elevador fica na entrada de uns dos prédios. O restante da estadia foi muito bom. O local é excelente, bem próximos do castelo e outras atrações. O profissional da recepção é muito bacana!!

Excellent location, spacious, clean room with a country feel. I loved the all-around heating stove and the beautiful heating stove from 1773 just took us back in time. If I stay in Gruyeres again I would choose this place again, for the above reasons.

Great place to stay with beautiful view!!