워릭 제네바

제네바에서 정말 가성비 끝판왕인 호텔. 위치, 교통, 주위 즐길거리와 식당, 조식, 친절함, 어느하나 불만이 없었습니다.

The most terrible hotel in my life. The toilet was not flushed, so used toilet paper was in there. The hair dryer was not working. Some of electricity outlets were not working. Room was small. Only one thing I liked was 1-min distance from the main station.

호텔에서 회의가 있었던 국제기구 간에 트램이 있어서 참 편리했습니다. 하루에도 몇번씩 숙소를 오갈 수가 있어서…

Location is great. Clean but noisy.

1. Facilities are quite modern compared to other hotels in Geneva. Close to Geneva station and tram/bus station. 2. However, I don’t like cleaning service overall. I stayed 5 nights but sometimes they forgot to refill amenities and arrange stuffs(ex. Iron). I asked concierge again but they didn’t. Also, it was annoying that trying to clean the room early in the morning(around 8 Am) without checking whether customer is inside or not. I really don’t understand that this is 4 star hotel’s service. We were 2 people and they gave us 2 bottles of water on the first and second days, but after that days, they gave us only one. It seems to me their service is incomplete.

위치: 제네바 기차역(Geneva Cornavin)의 대각선 맞은편이라 이동이 굉장히 편함. 역을 나와서 횡단보도만 건너면 호텔임. 주변에 Migros, Coop 같은 마트가 있어서 식료품 사기에도 편리함. 객실: 침구가 정돈이 잘 되어 있고 깨끗해서 잠을 편히 잤음. 슬리퍼가 있어서 신발 벗고 지내기 편함. 직원: 직원들은 대체로 친절했음. 그러나 breakfast 결제 과정에서 약간의 문제가 있었음. 객실에 breakfast가 포함되지 않는 방이었고, 그래서 따로 요금을 내고 먹기로 함. 이 과정에서 데스크 직원이 29프랑을 25프랑으로 할인해주겠다고 했음. 그런데 다음 날 아침 식당에서 bill에 가격이 29프랑으로 찍혀서 나왔음. 그래서 식당 직원에게 호텔 데스크 직원이 할인해주겠다 했었다고 말하니, 25프랑으로 수정해줌. 하지만 호텔 체크아웃 때 breakfast 가격이 또 29프랑으로 결제됨. 결제된 영수증을 보고 문제를 얘기했더니 이미 결제된 요금에서 4프랑을 돌려주겠다고 함. 신용카드에서 실제로 4프랑이 환불됐는지는 확실하지 않음. 왜 부서나 직원들끼리 소통이 안돼서 고객을 번거롭게 하는지 이해가 안됨. 로비: 도어맨 직원이 친절했음. 체크아웃하고 로비에서 짐을 챙기고 있을 때 로비 데스크에 있는 만다린이 맛있으니 가져가서 먹으라고 함.

n/a

The hotel's location is perfect. Shopping, dining were perfectly placed all around it along with transportation, such as the train station, which is right across, along with trams and buses strolling right in front all day at all times. The hotel lobby and bar look amazing, but the room is so small there was no way for two people to stroll around and the bed pretty much fills the space. The bathroom is very small and antiquated; and the shower/tub requires that you must be physically able to get in there safely. There was no room to put our personal toiletries and no hair conditioner was included.

Excellent, overall! Five stars!

Very friendly front desk

Lovely hotel, nice staff, excellent for the station, good restaurants and easy access to the lake

Great downtown location and near shopping. The service was great, the breakfast buffet great but pricey onthe hot version so I would recommend going out for hot if you really want a hot breakfast. Rooms were clean and the beds were comfy and the bathroom is roomy. It had good walkability also. Horrible, and I cannot express that enough, horrible options for parking cars in that town. Taxi/Uber options are the only way to go pretty much anywhere.

Le service a l’arrivée a été super et le personnel très agréable. Je n’ai passé qu’une nuit et je n’avait rien à redire jusqu’au moment du départ. En effet l’hôtel est d’une propreté impeccable, la literie de qualité et le personnel de la réception très disponible (un grand merci au groom (avec les lunettes) qui est trèssympathique). Cependant j’avais demandé un late check out pour 13h qui m’avait été accordé gentiment par la réceptionniste. A 12h45 la femme de chambre toque à la porte et me parle d’une manière que je n’ai pas du tout accepté en me disant que la sortie de chambre c’est midi. Je lui explique que j’ai demandé l’autorisation et que c’est bien 13h pour moi elle me répond toujours sur un ton agacé et condescendant « il est 12h45 hein !. Honnêtement j’ai un grand respect pour les employés car je sais à quel point le travail peut être pénible. J’attend en retour le même respect et une façon de parler plus correct. Cela a gâché mon expérience même si ça ne semble être pas grand chose , pour un établissement tel que le Warwick ça l’est.

Good location

When we checked in, they only gave me one room although I reserved two adjoining rooms because we were 2 adults and two children. I had to have the same corrected after we went up and discovered the issue. We had a constant ceiling leak in our adjoining room that took days to resolve and was finally fixed the day before we left. The television in the kids adjoining room never worked and was not fixed during our stay. The rooms are dated and need a major renovation. The one positive was the location, it is within walking distance, 10 min to all the watch shops!

The hotel is right across from the train station which make it easy to travel, staff was very friendly and professional, the hotel is walking distance from dining, shopping and attractions, I recommend this hotel.

I had an excellent stay at this hotel in Geneva. The location couldn’t be better — right in the heart of the city, making it easy to explore all the main sights on foot. The service was outstanding; staff were attentive, friendly, and always ready to help. My room was exceptionally comfortable, with everything I needed for a relaxing stay. Overall, it was a perfect combination of convenience, hospitality, and comfort. I would definitely stay here again.

Amazing location

Hotel maravilhoso ! Localização fantástica

Nice hotel. Broken shower. Complimentary Transport Card!!