플루 드 친느 호텔

넓고 깨끗하고 직원들이 밝아요.

GREAT!

多花3500去行政酒廊 完全不值得 服務人員也不會多講解進去的服務 點心只有3款 不喝酒的根本沒有意義 只會一直督促服裝儀容

Not sure I would stay again. Rated as 5 star but not a 5 star hotel. Pros: Lots of families and activities to do. On the lake. Good views. Organized transportation to and from the hotel + touring around the lake. Con’s: Breakfast was chaotic. No food options between lunch and dinner. Only place to eat was the lobby bar. Lots of foreigners but not a lot of hotel staff spoke English.

舒適的房間與精彩的休閒設施，美味的早晚餐，都是讓人一來再來的原因。

My parents had a wonderful time staying at the hotel. They went there to celebrate early birthday. They mentioned that the food at the hotel is great!

Everything was excellent. Just the pool area need a lot updating

員工服務很棒，餐點也很好吃～～ Check in 之後不停的吃，一點都不會餓到，很幸福！

員工大多像是表面笑的機器人⋯⋯沒熱忱沒溫度。 退房時問說這幾天住房還滿意嗎？我說還好…然後就沒下文了，開始對帳刷卡。也沒有問還好的原因是什麼？多一事不如少一事？ 辦理入住用了一個多小時，最後還超過三點才讓我們進入房間…我們稍微詞，他們說，如果退房時需要的話可以讓你們延後退房。退房時真的需要延後就開始應付說沒辦法喔，最多延30分鐘，第二個人說最多到12點…然後就推給下一個班次，但最後根本沒回覆…. 但退房後卻有一位大廳服務人員（女生）很熱心，幫我確認我們訂的包車是否已抵達。

工作人員都非常親切友善，也會適時提供幫助；自助餐的菜色選擇很多，是非常親子友善的飯店！

The hotel is lovely with great facilities. The staff were amazing. Always ready to meet my needs and be of assistance. Morning and dinner buffets are possibly the best buffets I’ve experienced. The selection was phenomenal. The view of the lake from the room was spectacular. It had great beds, and the «pillow menu» was a nice addition. The room was very clean albeit a little worn. My stay was exceptional, and I would gladly stay again if I revisit Sun Moon lake.

員工親切，環境優美，餐食美味！希望有機會還能能夠再入住。

Upon drop-off by taxi, staff members from concierge obtain our luggage and delivered to lobby. Another staff member escorted us to receptionist/lobby area. Wonderful coordination. We were served fresh tea and a warm towel to refresh in the sweltering heat. There were also staff members in front of elevators to get them ready for us. Already we know the stay was worth it! The rooms are clean, we had a balcony and in-room hot mineral spring bath. So refreshing! On the bottom floor had a children's area, family entertainment room, water pool play area, and a separate men/ women hot springs. We enjoyed delicious breakfast every morning and the servers/cooks/ table attendees were wonderful and helpful such as getting baby high chair. Fun things to do evening time when Shuishe/Ita Thao closed was free entertainment different shows each night. Very pleasant! We took advantage of free shuttle and bus ticket ride to explore Sun Moon Lake. We will be back! Thank you for making my birthday memorable!

The dinner was not communicated. The check in staff told us it was included, and once we started eating, we were told that we needed to pay over 100 dollars us. Was disappointing and dampened our stay

We got the room with a private hot tub and lake view which was nice. However the wood finishes inside the room showed the test of time, and there was only a small upholstered seat, so cannot enjoy looking at Sun Moon Lake as much. The rate included half board (breakfast and dinner), both at an enormous dining hall with many food stations served buffet style. There were so many guests (200-300?) that dining was in 2 shifts. Apparently many tour groups were bused in. I don't know where they stayed, as the wing we were at was pleasantly uncrowded.

餐食美味，設施貼心，服務人員更是細心體貼。是一家令人上癮的飯店。

This hotel is perfectly placed on the lake and a little out of town, Tremendous lake views and we really enjoyed our balcony. The Onsen was fantastic.

應該是沒有什麼批評的。只有感覺客房內的放茶飲的小櫃子門板上有點歷史的痕跡，其他都維持的不錯。

Very enjoyable stay at sun moon lake

早餐豐富多元，而且可無限制食用次數直至12點，親子戲水池是此次重點，範圍面積夠大，其中按摩效果巨佳的水柱衝擊壓力超大，讓我頸肩舒緩不少，這是我第二次入住雲品，一定要住湖景房，最好是尊榮等級。