San Juan Easy Stay Inn Tainan

清掃が行き届いています。とてもスタッフも丁寧で､日本語でも案内をいただきました。

浴室無抽風設備，整間驗煙霧瀰漫(我住501號房)

地點非常好，房間很大，很乾淨，服務人員態度非常好。

A nice, clean hotel on Ximen street near the big Shin Kong Department Store. Very comfortable with a nice lobby with drinks and snacks. A little small, but it is nice. Friendly staff as well.

櫃檯人員非常熱情，服務優質！也樂於幫助解決問題，交通方便！

We had a dispute with our cab driver on the way to the hotel and were dismayed to see that the hotel wasn't very secure as we were concerned that the cab driver could come in to harass us later. There were several doors leading into the hotel, One that lead directly to the elevator that was not visible from the reception desk. The elevator also did not require a keycard to go upstairs also further comprising security. The hotel room was clean but it was just a bit more run down than the pictures portrayed. We booked 2 rooms for 2 nights and after seeing the elevator setup and how easy it was to get to the hotel rooms, we decided literally within 5 minutes of checking in that we did not feel safe. We requested to check out and if possible, either a full/partial refund or a credit for either a later date or another location. Repeatedly we were told no. No exceptions. Hotels.com said they couldn't help us as it was up to the hotel's discretion. We had a local friend call for us who later was told by the hotel that it was up to hotels.com (not truthful) We were disappointed but checked out within 20 minutes. On the way out, to add insult to injury, there was a small step that was not clearly marked at the entrance (there was yellow hazard tape on it that had faded away) and I fell, bruising my legs in several places, twisting my calf and skinning my knee. I was offered a bandaid. So no, I did not have a good experience here, did not feel safe, so did not stay.

不知為何一直停電，且越接近退房時間時也沒有改善，最後依然準時打電話告知退房時間已到，收拾東西的節奏都被停電打亂非常趕，但也沒有特別表示什麼，感覺不是很好。

房間乾淨整潔空間寬敞，還面對西門路，又是另種風景，更厲害的是還有小陽台，適合有吸菸的朋友

房間舒適，床很好睡，飯店位置也很方便。唯一缺點是隔音不太好，隔壁若拉椅子較大聲就會聽到，在浴室也會聽到隔壁浴室的水流聲。

飯店很新，客房舒適整潔，床也很舒服，在藍曬文創園區旁邊，所以停車要另外付錢，機車可以免費停樓下，但進去要請服務員開門，服務人員很nice，但還是不太好意思。有免費的洗衣烘衣機可使用，卻沒有提供洗衣粉，略不方便些。整體住宿覺得很不錯。

隔音不好，其中有一間沒熱水，後來換了房，停車位在網上沒有寫的很清楚，其實是可以預約的，讓我們在外面的路上繞路找停車位

地點很好，房間乾淨，服務很好

房間整體和服務態度都非常好，但是訂了兩間房間的冷氣屬於舊式的，所以會忽冷忽熱的，導致鼻子過敏，再來就隔音不好，不過冷氣問題還是比較大，如果可以改善，下次還是很願意來住。

未說明停車場需事先預約才能停車，到了櫃檯報到時才知道，感覺很不好，可惜了 ！

地點好，四人房空間大，但停車較不方便，記得要先預約車位！

乾淨整齊方便

8/6 號15:00前到現場提出想要提早入住，因為我們當下真的很需要趕快休息或是直接取消訂房北上。謝謝接待人員協助安排房間讓我們提早入住。 當日19:00左右也已退房，但我隔日11:30還接到電話跟我說退房時間已過需要加時嗎？ 關於這點，貴公司在訊息傳遞上可能要再確實一點，因為我人在家睡覺也被morning call 了。 另外，也再跟當天接待我們的櫃台人員說聲抱歉，我們真的不是要盧不能提早進去就要退房，我們真的是很急迫的需要休息，不然就是要直接離開，等待對當下的精神狀態是一種煎熬，倒不如直接北上。 最後，因提早退房，所以發票還沒準備好，已有留下公司地址，再麻煩記得開立後幫忙寄出。 謝謝您們的服務，房間很舒適。 by 孫先生

隔音不好，沐浴乳架損害，冰箱有上個房客的水

房間空間有點小，浴室蓮蓬頭水壓不足

地點佳、接待人員親切、房間乾淨