The Imperial River House Resort

조용히 쉬기 좋습니다.

Muy agradable hotel, frente al río que cuenta con un buen servicio del personal, buena comida, y servicios de masaje muy bueno. Y sin duda una muy bonita piscina con vista al río.

No

Great place. I became sick and what a beautiful place to be sick It helped for a speedy recovery.

Più che imperial lo definirei slave hotel. L'albergo è molto lontano dal centro della città che si trova dall'altra parte del fiume in tal modo garantendo tranquillità e pace Il personale era poco amichevole non ci ha salutati né quando siamo arrivati né quando siamo partiti nemmeno ci hanno accompagnati alla stanza quando siamo arrivati con i bagagli il che mi fa pensare ad un albergo a tre stelle o anche meno. Il servizio della colazione era fortemente inconsistente in quanto in alcuni giorni c'era quello che loro chiamavano mini buffet e in altri giorni un buffet completo, immagino loro decidono in funzione del numero di prenotazioni che hanno ma io ho pagato per un buffet pieno, inoltre in Thailandia c'è abbondanza di frutta a buon prezzo Tuttavia l'albergo ha scelto di servire a colazione succhi di frutta industriali a lunga conservazione e pieni di zuccheri. Perché non fanno un succo di frutta fresco partendo dalla frutta fresca thai, anziché servire questi orridi succhi industriali? Quindi non vedo perché devo essere punito a colazione quando ci sono poche prenotazioni. Essendo noi in due abbiamo commesso il gravissimo crimine di chiedere due chiavi una per ciascuno e c'è stato detto che la cosa era abbastanza Anomala e che ce ne davano una extra tuttavia avvisandosi che avremmo dovuto pagare la somma di 200 Baht Se ne avessimo persa una. Detto ciò il posto non è così male se si ha problemi di denaro e non si può avere di meglio.

スタッフ皆様に大変親切に対応して頂き今回のチェンライ旅行は夫婦共々に大変満足致しました。 ホテルの敷地が広くてとても静かで日頃の疲れを癒されました。 ブルーテンプルも歩いて行ける距離にありゆっくりと見学出来ました。 スタッフ皆様ありがとうございました。

Great location near Blue Temple.

We absolutely loved this place. The room, the entire property, the staff, all of it 5 stars. We wish we could have stayed more than 3 nights.

I cannot believe this was rated 9.2 and 4 1/2 stars. 2nd worst stay in months around Asia. Where to begin: No staff available most of time including Manager or Shift Manager to discuss issues with. No adequate English speaking staff. Asked for mgr at checkout and off property at such a critical time. Asked for email to send but couldn’t provide. I believe it’s fair to address directly with hotel mgr before lambasting online but have no choice. First night, A/C defaulted to turning off after two hrs (preset for hotel convenience😢). I was comfortable going to bed but room got very hot in middle of night and I kept getting up to turn on. Don’t understand concept of ’thermo’stat I guess. Engineering came up 2nd night and played around in Thai menu and turned timer off in 2 secs. Half my critical laundry ordered was misplaced until last minute. No urgency day before from entry level staff who couldn’t even reach mgr on call at home. 😡 The pool bar supposedly opened but during those hours NOBODY staffed. I had to go to front desk to have them call kitchen staff to get beer. Of course had to do it again for a 2nd beer. No staff anywhere. How is this 4 1/2 star service? 😢 The location, condition and beautiful pool and setting explain some high marks but not staff. Most importantly/safety the shower water temp fluctuated dangerously. Even after letting run. From good temp it would get cold. You had to adjust hot up. Then it would change back and nearly scald you 😢.

Freundliches Personal, Kommunikation aufgrund fehlender Sprachkenntnisse manchmal schwierig, probleme aber immer lösbar. Grosses Zimmer, Ausstattung ok.

We stayed for 7 nights and it was wonderful. Just 36 rooms but huge and very beautiful grounds, pool and setting, so a lovely place to relax by the river in between sightseeing visits. Good restaurants and the Blue Temple nearby. Lovely and very efficient staff. Highly recommended.

Large room but dated and not particularly welcoming staff

還好、房間冷氣很大聲、房間有味道

It was excelent. Everything was perfect

All employees perfect but thé restaurant I came 6 Times gave me spicy food : it was terrible for me so I decide to go dinner outside.Other topics ok just restaurant didn’t do no spicy food I had stomach painful not happy with.Hotel is very nice and employees at entrance very Nice persons kind and professionnal people.Thanks.

施設はゆっくり過ごす方には最高。観光、ナイトマーケットに行くには遠すぎる。

Muybuen hotel, buen servicio, excelente hubicacion, excelente buffet de desayuno, comodo, las habitaciones grandes. El unico pero son los colchones algo duros para dormir

Fantastic room with river views. Staff were excellent.

A really nice property. It's showing its age a bit but still a nice 5 star property. Room was large and has all the expected amenities, breakfast was great and parking is super easy. Only negatives are that checkin wasn't very friendly which seemed strange, but not a big deal, and the little things aren't quite up to a true 5 star resort, e.g. towels are a bit thread bear, gym has old equipment, small 32"(ish) tv, etc. But at the price we paid, it's excellent and exceeded expectations. I would happily stay here again without complaint.

I had a wonderful stay at this lovely hotel. The hotel and grounds, staff, room, restaurant, etc...were all excellent. I had a river view balcony room, which was the perfect spot to relax. The restaurant, Tara, had amazing food and a very nice waiter, Tay. I enjoyed every moment at this hotel.