선셋 호텔

I booked a room under the pictures that showed spaciousness, with a tea table and chairs and with a city view. They gave me a small room with no tea table and chairs, with a window facing a wall of a building nextdoor. And the room was so small that a closet was blocked by one of the beds. The lights were too dim. In the bathroom, when the fan was turned on, smell of smoking came through which was disgusting. Also, the hallway was full of smoking smell despite non-smoking sign. Staff at the reception were friendly and helpful with baggage, but the worst thing was with the staff at the breatfast restaurant. I wanted to sit by the window but one table that was left was not cleaned, so I sat at a big table by the window. The staff came and told me to "Sit there" literally. Sit there, like talking to a child: so impolite. He said there was a group of tourists that never came until I finished my meal. Anyways, so I asked him to clean and set the empty table by the window, and he never did. Then he started cleaning other tables and chairs, hitting the chairs with cleaning cloth for dusting. How thoughtless, while people were there eating breakfast. I believe this hotel deceives people with untrue pictures, and is not worth being included in Hotels.com. I've stayed at hotels with similar price range, but this one was the worst.

Very close to Petra..walking distance 5 minutes

Staff are friendly and the place is convenient to most of evrything

The team was great and provided a amazing experience.

Tres bien situé pour visiter Pétra mais on est très loin des prestations d’un hôtel 4 étoiles. Personnel très accueillant toutefois

Es un muy buen hotel, el personal es muy atento y amable. La entrada al centro de visitantes de Petra está a unos pocos metros. Totalmente recomendado

Wonderful experience could not recommend enough

Nos gustó bastante y la comida excelente

Hôtel Sunset in Petra exceeded all my expectations. From the moment I arrived, the staff’s warmth and hospitality were truly exceptional—going far beyond what is typically expected. Their kindness and attention to detail made my stay incredibly enjoyable. The hotel itself is in excellent condition, with clean, well-maintained rooms and comfortable facilities. Its location is also a major plus, being just a short walk from the Petra Visitor Center, making it the perfect base for exploring the ancient site. The dining experience was another highlight. Both breakfast and dinner were outstanding, offering a variety of delicious, well-prepared dishes that made each meal a pleasure. The quality and care put into the food truly stood out. Combined with the hotel’s welcoming atmosphere and impeccable service, Hôtel Sunset is an easy recommendation for anyone visiting Petra.

Excellent location just a couple of minutes away from the entrance. Buffet option at a good price and very convenient after a full day of exploring Petra.

I received an outstanding service from all staff prior to my arrival to the hotel. I can't thank Firas enough for the assistance and tips provided. Wonderful hotel 3mins walk to the main entrance of the archeological site close to everything you need. I was given a packed lunch for my whole day tour of Petra :) Truly recommended

5 minuye

Beautiful and wonderful hotel, friendly staff, varied breakfast buffet, clean and large rooms. Free parking in front of the hotel Everything was perfect and everything was perfect