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Amazing experience defiantly recommend great place and even better people

Gorssest hotel i have ever been in. Walls were dirty, floors, no towels, no sheets on the bed, fridge was gone, wasmt even a outlet in the bathroom. We didnt even sleep there, ended up just driving back home instead. We asked about military discount and she said "no, we dont do military discount. The owner is arab" very disappointed!

It felt very run down and dirty. The receptionist acted like it was an inconvenience that we booked online and she couldnt "find" our reservation. She was upset that we didnt know about the $20 fee for the remote. We had to ask for towels, only had 1 roll of toilet paper. And the closet didnt have a bar to hang our clothes up. The floors are sticky. For a non smoking facility- we smelled smoke as soon as we walked into the doors. Our "neighbors" were smoking weed and it stunk up the whole hall way. Overall terrible customer service, horrible rooms. Spend the extra bucks to go somewhere clean.

When we arrived at the property they said they don’t take Expedia reservations online. But yet it was posted on line. We walked in smelt horrible so even though they took 20 mins to figure things out but not all the way we finally left with a key. But we ended getting a new room from ecnolodge which we immediately walked into cleanliness.

This property needs a major upgrade. Cables and wires zip tied to the ceiling, dingy overall, no working vending, Towels stained, holes in wall, different mattresses. It did have working plumbing and AC at least.

My daughter and I got arrowhead inn at 10 pm Saturday August 5th. Our room # was 210. Sink was dirty, room was humid/stuffed, AC was off, one dead cockroach was on the floor and a custodian cap was left in the bathroom. I asked receptionist to change my room but he said there is no other room available and also he didn’t have anyone to clean the room. He said I could find somewhere else and he would refund my money. It took us about one hour and half to find somewhere about 40 minutes drive with way higher price because everywhere was booked. It was really embarrassing. We came back to the receptionist but he was gone and there was a black lady there. I asked her for refund but she said there would not be any refund. I asked to talk with the manager. He showed up after 15 minutes and said because I paid through hotel.com, I should have applied refund via them and then he would decide whether to refund my money or not. He also said because I got there at 10 pm, all custodians were gone and I should not have expected them to clean the room. Also he added I got that room in discounted price otherwise he could have rented it more higher than that. I found the manager unfair, rude and unprofessional. I just gave the key card back and left there. Very bad experience, hotel overall was in poor condition everywhere.

It was not at all clean

The rooms was not setup and ready for incoming guest. Tub not clean, no trash can in the room, no towels, refrigerator were not working, room didn’t smells fresh. You get my point, and I did check out at 1130pm

Dead cockroaches in the room & people were staring at my daughter through the crack in the curtains, we only stayed 45 minutes. We did not feel safe at all

The property is being renavated so it should be better in the next 6-8 months the owner and day manager were great

EXTREMLY dirty. Hair in bed, bathroom was nasty, felt itchy just standing in the room just made us felt itchy

For the price it was what we werelooking for...easy access off intrestate.

I checked in my room and the tub was dirty, they expected me to clean the tub out. Told me it was just a little dirt it wouldn’t hurt. I’ve never checked into a room and had to clean up the mess the person before me left.

The place was horrible and nasty and under vilatio. Codes i food poop on the toilet when we got in the room the inside of the toilet was nasty and the floors looked like they weren't swepted in a few days and the picture didnt even match the place at all looked like a run down place he took us to two other rooms and they were just as nasty wouldn't recommend for anyone was not woth the $63 dollars we spent for one night i was not comfortable at all in this place .

Very Dirty place! under the bed sheets was a old dirty mattress ! NASTY! Need my money back!!

Did I expect this hotel to be great? No. But did I expect to not be able to have more than Luke warm water for a shower? Yes. On a positive note, the front desk lady was lovely and it looks like they are in the midst of remodeling, so that is good. You definitely get what you pay for here.

This hotel is absolutely disgusting. Roachs everywhere , cables zip tied to the ceilings as u walk down the hallways , and absolutely horrible outside.

Filthy and broken glass pieces everywhere, but I was exhausted and already paid. Clerks were kind but no one cleaned that room in a LONG time

I would never return. This place was the worst I have ever stayed in. From not having towels, no trashcan, and the shower didnt have a handle. This was so gross! I couldn't even tell if they cleaned.

Hotel doesn’t supply conditioner nor shampoo. Smelled of weed the entire stay. Beds were comfy but the bathroom showers sucked as well