Best Western Greentree Inn & Suites

Staff was great

The manager was awesome he helped me in every way he could

Staff was extremely friendly and helpful. Arrived during a snow storm and later in the evening so didn’t explore the area. Left early next morning. Nice rooms, clean and quiet. Would stay again.

Very good place to stay

It was great

I didn't like anything it was okay the properties old. I did my laundry the dryer wasn't working even though the stuff let me use their own dryer but still I had to wait 3 hours and it's not fun

Shower was instantly hot and great pressure….AC was outstanding g and very quiet!!!

We enjoyed our stayed and hosts was very helpful with resolving an issue I had with reserving our rooms.

Excelente

I feel that the property was a bit run down and dated. The bed was not very comfortable...it was very lumpy.

Highway noise from I 35. First room AC didn’t work. Outdated rooms. Way overpriced for 30 minutes from OU.

Great front desk hospitality! Parking was easy. Hotel could use a room update.

Very friendly and helpful staff

Staff were very friendly and helpful. Breakfast was delicious. Hotel was very clean and well keep. Will definitely stay again.

Hotel staff changed the hotel from king bed to standard king bed and did not decrease the price as there are no option he is saying. No glass in room. Old and disorganized staffs like bins. Hotel charged $10 service charge for hotel.com booking and I don’t see this thing for other best western hotels. Bad breakfast, very thin liquid for waffle and waffle was like very soft and weird.

None

Property was very clean and check in was a breeze. We got to our room and the guest before us had clearly been smoking in the room as the smell was terrible. I immediately called down to the front desk and Sunnie made quick work of moving us to a different room. She was super kind and very helpful. Other than thay small glitch all went well. Bed was super comfy, although I think an extra blanket in the room would be nice as the air conditioner works real well! Breakfast was good. It is a bit loud being next to the highway but thats to be expected, ear plugs are a quick fix to that issue. Thank you for a very comfortable stay.

Pretty good breakfast provided. eggs, sausage, biscuits and gravy, waffles, yogurt, fresh fruit, toast, muffins, cereal, oatmeal, juice, coffee, and condiments. Plates and plastic utensils are available for food you have delivered. Quick to unclog toilet. Very nice available staff. Convenience items for sale in lobby. Indoor pool is shallow at deepest 3.5 feet. No hot tub. The road you need to turn into from the highway is easy to miss even with GPS, and gps rerouted back to hotel but takes another 7 minutes. The parking is tight and fills up quickly. Nothing of interest in walking distance and no restraunt at hotel or next to it. Older furnishings in rooms, small TV that we needed help with to get channels on. Not enough towels or TP in room. Pull out sofa bed mattress is very uncomfortable as you can feel the springs. Microwave turntable doesn't turn, the highway noise was very loud from our room with the window closed. Toilet clogged easy. Bathtub had no mat or grip strips on bottom and I slipped and hit my head on the wall when I fell backwards. No handrails in shower/tub. Not very much shampoo, conditioner or lotion provided. There were makeup remover wipes, which was nice. The room was clean. Coffee maker and ice bucket were clean as were the things that go with them. No ice machine on 3rd floor but had a couple vending machines. Lyft transportation had trouble finding hotel and cancelled our ride and a new person was assigned to us.

Got stuck in Moore area and had to get a room first place that showed up and I had a hassle free relaxing evening after a long stressful day

Staff was very helpful and friendly.