Best Western Lake Cumberland Inn

Excellent!! Will be staying again.

It is clean and quiet. They have very comfortable beds. I had a problem with the hair dryer not working. I called the front desk at 11pm and they sent someone to my room within 10 minutes with another working dryer.

It was all around convenient. I would definitely ten out of ten use this place again if needed

Staff was wonderful kind and great really appreciate them all Merry Christmas

Great stay

This is not a “9.0” hotel as advertised, unfortunately. Maybe a 6.0, if generous. In general it was clean-ish. Smelled of stale smoke throughout. Turning on the room fan and a/c resulted in a blast of stale-smoke smelling air. Our sheets were clean but had a few dime sized holes. One of our keys didn’t work so we ended up locked out of the room. Turning on the shower ended up in some drops of green-grey slime dripping into the tub from the faucet. There was a fridge in the room, no freezer section in it for our ice packs. Mold in the glass globe part of the lamp. Breakfast bar was ok. Overall, our stay was not what we thought we were paying for, and definitely overpriced for what we got. I don’t expect this review to be displayed, but need to try nonetheless, since the other reviews are obviously amped up and inaccurate.

This is my second stay here and has very comfortable rooms. Always smells clean. The front desk always courteous. When coming back to visit I hope to be able to stay here again!

Cheap and good

We had a wonderdul stay. The night clerk was very friendly. The rooms were lean and comfy.

Highly recommend this place great price great people breakfast is delicious was amazing

The staff were very friendly & helpful. Our room, the main building & grounds were all very clean. The breakfast was as well very good. I will definitely stay here again. This is a great spot for Lake Cumberland visits, out of the main busy traffic of somerset, but still have the convenience of necessity stores nearby. Mills springs mill park & Conely Bottoms Marina are great visits nearby!

Clean rooms, helpful staff, and quiet

The room was in over all cleanliness however the drawers had mold in them. The shower was way too confusing with the faucet having to be pulled down at the tip for the shower to work. Room had a mildew smell about it. Other than that all things were okay. Like every hotel pillows could be more soft and firm instead of flat when laid on haha. The staff at the desk when I checked In Was fantastic and very polite and professional!

All the staff was friendly, hdlpful and nice. The hotel itself was good. Had to use front door cause side door to parking lot wouldnt open with key card, and ice machines always empty, but the rest was perfect.

Na

We stayed for a family reunion. One handicapped room and one with 2 queen beds. One bathroom, the toilet wouldn’t stop running but we were hardly there except to sleep. Everyone was nice and all seemed clean. The electrical outlets on the lights only worked with the lights on. Kinda bothersome if you use your phone for an alarm clock.

Everything was ok except for the pillows are awful and need upgraded.

Amazing

Nice room. Nice staff

Every thing was good,It would be nice to have some bars, but i didn’t ask for handicap my fault. No Complaints ❤️