Best Western Resort Hotel & Conference Center

The hotel is fine for a place to sleep. The shower design makes it hard to keep water contained, and it's clear this is a problem. It's also a bit weird to have the coffee maker in the bathroom. The beds were good, and the room felt clean. Expectations weren't all that high, but breakfast was actually better than I figured it'd be. Check-in and out was easy. In short, I would stay again, but only if the price was cheaper. I picked this higher priced hotel thinking it would be nicer than other nearby ones, so I might try a cheaper place which would probably be similar next time.

Very comfortable.

Very clean hotel in a convenient location.

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Rooms were nice and clean, well kept. However, both hot tub and sauna not working at the same time, and pool room was frigid. Not what I wanted after a day of skiing.

Had to switch rooms, the heat wasn’t working and the room smelled like weed.

The cleaning crew and the breakfast lady were TOP NOTCH. All staff were friendly and helpful. Room was clean. The will clean daily unless you have DND. Breakfast was always hot and full. Also some cereal options. Downside was the hot tub wasn't working and pool room was very chilly. The sauna was nice.

Overall we liked the room, but whirlpool bath didn’t work. There were cobwebs in some places and one towel had a stain.

This was a comfortable, clean stay with the all the amenities we needed for a 3 day ski trip to Portage. The staff is extremely hard working and diligent! Thank you for a comfortable stay.

I has been staying in the hotel several times duration my the years, and I will return there if I need to be in the area.

Accommodating and polite staff makes a major difference when selecting a stay in this area. We go there every year and are happy with accommodations.

Sidewalk was not cleared of snow

Nice!

The hotel was nice. The staff was super friendly and thoughtful. The pool area was a little dated but my family still had fun.

Very clean and lots of space.

I love staying here close to downtown Portage. Safe and clean. But what is best about this site is the staff and their service. Breakfast is basic yet delicious.

Everyone was great, the rooms and amenities were great. The only thing was the hot tub looked like it could use some cleaning it looked a bit black on the concrete, not trying to nit pick, because the kids loved every bit of our stay. And we will definitely return. Breakfast was served at the time frame we were told. And front desk staff very kind and informative. Our request were met right away and that meant a lot.

Good restaurant next door

This is still the nicest place to stay in Portage but our room was in need of some upgrades. Seems it may vary by room and floor, as we've stayed several different times. Bed was comfy but pillows are tiny and shaped oddly. Towels are thin and had noticeable old stains. Breakfast was ok.

Front desk was quiet, efficient, fast, and knowledgeable. Suzy’s Resaurant across the parking lot was outstanding! Room was large, clean and comfortable. Would come back.