Best Western Valencia/Six Flags Inn & Suites

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Nice place to stay

My family chose this hotel because of its low rate and the fact we were basically only staying just to get a nights sleep. The rate was great- $135 for a suite w 2 queen beds and a pull out double sofa bed. The blackout shade was nice and the hotel itself is newly remodeled and relatively clean. The reason why I rated it low was at 5:30am the fire alarm started blaring. Everyone was confused and some packed their belongings hastily and fled. I went down the stairs to see what was happening since our rooms phone was disconnected and found that it was an isolated fire in the oven. I was very disappointed that the hotel provided all its occupants ZERO communication and direction. It only makes sense to me that an employee would walk the halls to make sure all the panicked travelers knew their families lives were not in risk. Why was this not done? Even on the Titanic, the employees respected the passengers enough to guide them through the disaster. Pretty weak in my opinion. The other reason for my rating is they didn’t serve hot breakfast in the morning. BW needs to step up their customer service!! WTH???

Great location to ucla

efficient, clean, very convenient

Toilet wouldnt flush after 6th flush and I requested another room at 3am. Front desk gave me another room only to find out it was already occupied. Finally 3rd room was like a mile away from first room so it took me six trips to move all my stuff in middle of night. Next morning breakfast was worst ive been offered, basically just snacks.

Ease of check in and overall location

Lots of noise at night from the freeway. Water temperature in the shower would fluctuate from cold to scolding while not changing anything...very annoying.

It was nice. The hallways echoed a bit when people were talking and walking by the room, but everything in the room was good. The breakfast room was small, so we had to take our food back to the room to eat. The selection wasn't great. Very close to Magic Mountain.

Clean and upkept.

close to our destination

Excelente servicio y areas muy limpias.

I loved everything about this hotel: the location, the service, the parking, even the coffee. The only thing I wished they had was different variety of breakfast but at least it was free with our stay so I can’t complain. Everything else was perfect and I will be coming back for future stays!

The hotel itself was very good and clean but the breakfast could have had more options for vegetarians.

No complaints at all. Everything was great! Staff was friendly, the breakfast was good and free, and the hotel was very clean.

Nice stop and great staff.

Very comfortable bed and accommodations. The only issue was the heater was extremely noisy and needed to be serviced. The bathroom fan was also very noisy. Everything else was excellent. Nice breakfast too!

Muy buen servicio

Staff was friendly and courteous and professional very helpful with amenities breakfast is great very cleanly rooms and throughout the hotel would definitely stay again and recommend to anyone.

Thank you for having a clean property.