Capital Inn & Suites

Absolute Nightmare when we checked in on 2/3. As you walk in you can see the dirty chairs. The reception staff greeted us in shorts and tshirt We couldn’t Stay in room 175 or at this hotel! The bad smell was unbearable and made me sick to my stomach. I had the worst experience at this hotel, and I strongly urge others to stay away! 1. Bed Bugs Infestation: next day we woke up covered in itchy, painful bites all over the arms. This is a serious health risk, and management is clearly not addressing the issue. 2. Mold and Filth Everywhere: The room phone was caked in grime and even had mold—disgusting! If basic things like phones aren’t cleaned, imagine how bad the rest of the room is! 3. Furniture Falling Apart: The chairs and couches in the lobby are stained, torn, and filthy. The place looks like it hasn’t been deep cleaned in years. This hotel is a hazard to your health and absolutely not worth the risk. Avoid at all costs! Management should be ashamed of the state of this place. I will be reporting this to the health department.

Good

Bed was of the cheapest quality. Some full time residents with both trash and toys strewn about in front of rooms. People hanging in front of rooms. Men repairing cars in front of rooms. IT’S A DUMP!!!

Let the pictures speak for itself. A complete disappointment especially for the price paid.

This was by far the worse motel I’ve ever booked it was not at all what it looked liked no hot water either room smelled very bad broken doors door on sawhorses in lobby for a table

Strench in hallway that could only be removed by ripping up carpet and repainting walls. Plaster repairs made in room, but left white unpainted 4” areas on walls of room. Arms of upholstered chairs severely shredded by (most likely) cat. Pretty dismal

This hotel redefined for me what I previously thought was possible for a one star hotel. The level of filth was frankly shocking. Everything was rundown, dank, dirty, broken, cracked, smelled bad. I wanted to leave the moment I walked in. I don’t consider myself overly sensitive and I’ve stayed in lots of cheap hotels but this was jaw droppingly disgusting. I wish I had never set foot in that place.

Restful, peaceful sleep!

We got to our room & found heavily stained linens & pillows. We asked for another room & found it no better. We turned in our keys & left foe anotjet hotrl

Terrible smelling and dirty

The most disgusting place ever so dirty DO NOT STAY

This was the worst room we have Ever had. Had to remove bugs (I think they were cockroaches). Smells bad, carpet & walls and furniture dirty and in need of repair. Floors dirty in the corners and near the walls. Wall paper stapled at seams. Holes in the wall patched but not painted. Moldy and falling apart ceiling. Had a large puddle of water under the bed and AC when we woke up in the morning. I wouldn’t expect such a bad room for the price we paid. I wouldn’t stay here at Any price.

I strongly advise against staying at this hotel. The experience was disappointing from the moment we checked in. The rooms were in poor condition: the bedsheets had visible stains, and the fridge was dirty. We even found a couple of roaches on the walls and inside the closet. The vending machine was outdated and appeared neglected, with a half-empty bottle of water placed back inside. In the room, the toilet didn't flush properly, and there was noticeable mold on the bathroom walls. The main room walls were poorly maintained, with mismatched paint patches covering old damage. Nothing felt truly clean, and the air conditioner emitted a foul odor, making our stay uncomfortable and unsanitary. Overall, it was a very unpleasant experience, and I would not recommend this hotel to anyone.

Ggy

Absolutely horrible experience!! I had a pest control technician knocking at my door at 7:30 AM. With a spray can asking if there was roaches in my room, come to find out.There was cockroaches crawling on the floor of the hotel. It was an absolute infestation. They offered to give me a different room. But where there's one, there's a million there's people living on site full time, absolutely horrible experience highly recommend you stay far away from this hotel!!!

It was clean bit a bit run down. Good for the price

The motel was disgusting and felt unsafe. I'm unsure if the building booked for hotels.com is different from the rest, but this was unfinished and gross. The mattresses were stained, the sheets were stained, the laminate flooring had holes, the walls had holes, the telephone was nicotine stained, the hair dryer had hair jammed in it, the door jam that the security chain was attached to was ripped off the wall. We left and found another place instead of staying. The pictures were incredibly misleading, and this was a bait and switch of a hotel. I've stayed in countless roadside motels and dont care about amenities so long as i have a safe, cleanish place to stay. This wasnt even hourly motel quality.

We stayed one night the first room we checked into smelled of moth balls so strong that it burnt our throats. The only room available was a king we made due. The bathroom shower was black, the sheets had crumbs the love seat looked like it had surgery and to top it off there was a fake eyelash stuck to the wall next to the nightstand

furnture was old and soiled,needsome painting and workdone

The woman at the reception was extraordinary friendly and helpful.