Charleston Marriott Town Center

Place is very dated and needs a lot of TLC.

The hotel is run down. Breakfast is overpriced. Not Marriott quality.

The bathroom had some hair/fuzz behind door corner, and edges of room had some debris that a vacuum didn’t obtain. The coffee cups were warped and unusable with lids, but all this was minor. I still enjoyed my stay. The restaurant food is delicious.

We have stayed here many times and everything seems outdated now. Staff wasn't overly friendly. No clocks in the rooms. Called for wake up call to be at 6:00 a.m. and it called us at 4:45 a.m. I had a procedure at the hospital and this was very important and caused us problems.

Went for the pool was closed and was advertised as pool was available. Had one room tv quit working so moved to another room next night.

Hotel was conveniently located across from Civic Center-area in general looks a little more run down

Great check-in

Excellent location and bar/restaurant

Over priced for an old outdated hotel. The parking situation it horrible

Shower needs to be updated. Terrible.

Very nice property and the staff was great. Only real issue was a the amount of construction across the street and parking was a little tight at times. It is my understanding there was a Rascal Flatts concert and everything was more crowded than usual.

No matter what the thermostat was set at, it was warm. Set it to 65 and it stayed at 71 the whole time. The staff was very undermanned for a huge concert happening that weekend.

There was nothing wrong with the room we stayed in. It wasn’t fancy at all, but it was definitely clean and was adequate for what we needed. The hotel restaurant, on the other hand, was not good at all. My fiancé and I sat ourselves and waited about 15 minutes for a waitress to come to take our orders. We each ordered a salad and an entree, and we ordered a starter of chips and salsa. We didn’t see the waitress again for about 15 minutes or more. A man, we assumed a manager, brought my salad, but didn’t bring my fiancé’s for close to another 15 minutes. We had to go to the bar and ask for silverware because no one brought us any. When we went to the bar to ask for silverware, there were three women behind the bar to take care of about 10 people sitting at the bar, but no one taking care of the guests seated at the tables. 10-15 minutes later, our entrees came out, and they were horrible. My fiance ordered the seared chicken, and I ordered the boneless pork chop. Her chicken was burnt, and I mean black burnt. My pork chop was so dry, I couldn’t eat it. My dinner came with 4 small potatoes, which were also overcooked, two of them looked like charcoal briquettes. Do yourself a favor and go somewhere else to eat if you stay at this hotel.

This is the best hotel option if you are attending an event at the coliseum. This hotel is basically across the street. The convenience of the location makes up for the fact that it’s an older building.

I notified Expedia 30 days out and still didn’t receive my refund! I personally feel like I was scammed! I do not recommend them to anyone ever!! And they never returned my calls .

Was a ok sleep but for like $200 a night it was not quite there. The rooms are old, they have dirty glass cups not plastic, kinda nasty. The hotel needs a Reno, not to mention pool was closed, patio was closed and most other amenities were closed. Breakfast was not included for that price. Not impressed really but the customer service was awesome.

Great access to convention center

One working elevator, it was a terrible stay

It was close to civic center. Very convenient and clean

Maybe better snow removal and the garage elevator was not working. Always lots of cigarette smoke at entrance Inside was great. Rooms great. Service was great. Outside areas could use some attention but it won’t deter me from staying there again!