Clarion Pointe East Lansing University Area

The Clarion hotel was an absolute nightmare, the hotel had a peculiar smell and absolutely in un-hygiene condition requiring us to make alternative arrangements. After much search we were able to find a hotel for our 2 night stay while at our conference on July 11th, thus canceling the Clarion stay late that night. We suggest a full refund be granted to us given the inconvenience and the additional stress of looking up another hotel after a long 5 hour journey. Please look into the matter and credit my visa at the earliest convenience. Thank you Ingrid

Room had string musty, moldy, chemical smell which affected my sinuses. Was offered another room but with same but less strong odor. Housekeeping offered to spray the room with freshener but that just covered up whatever was affecting my sinuses. Just couldn’t stay. Refused room and went to another motel.

Clean room but hallway and carpeted stairs en route to rooms was not clean (odor and not vacuumed). Would stay again, however because of room comfort and cleanliness.

Front desk service was great!

It was a nice trip wasn't out in the cold or no food. I got lots of sleep and time to do some work on my phone that I couldn't do before

The shower head was awful, had to move around just to get wet

I stayed in the same hotel twice, I got sick twice. There is something wrong with their AC system.

The room for the price was really great. My one complaint is that the fridge would tuen on and very noisy making it difficult to sleep. Breakfast in the morning was very good too.

Front desk mgr Starr and Melissa were perfectly wonderful to me. Construction on Starbucks across the street was terrible, but the general location was great. Beds were. Very high but super comfy.

Ac doesnt work very well, was not on when we got to the room. 97 out. Room smelly, and though some newer finishes, its not great. Hope the beds are clean when we pull the covers back. Was looking forward to a nicer place. This is only a small step up....

Property was good but the water pressure in the shower was weak

Every time I go to East Lansing I stay at the Clarion. It is perfectly located. Close to where my friend lives and campus and downtown are a couple of minutes away. It’s clean, quiet and comfortable. The staff are friendly and competent. I will continue to stay there when I’m in East Lansing.

it was great

Excellent staff

Very accommodating staff, friendly and the room was clean and the bed was comfortable .

the room was pretty basic will no great aminities. It is at best a 2 star hotel.

Good location and value.

Old, needs to be updated

The power was out for 2 of the 3 nights we stayed there because of a tornado that hit in the area. We used to stay at RRI on Dunkel Road but their quality dropped considerably so we decided to give this hotel a try. We were impressed with everything and the price was right. Although I am surprised they didn't give us any break on the price considering we had no electricity. I know it was an act of God and not their fault. However, if we do the East Lansing Art Fest again, we will be staying here.

Todo bien