코트야드 바이 매리어트 댈러스 그랜드 프레이리

It is a nice property but the man at the front desk was highly combative from the second I walked in the door. I am the owner of a construction company and had been in the field all day helping my guys so I understand I was dirty and needed to get to my room to clean up. He insisted on me using a card of his choosing for the deposit I declined and swiped the card I wanted to which was successfully charged (they were both Visa’s) went to my room cleaned up then went to eat. Upon returning he demanded that I go back and swipe the card HE wanted, being exhausted from the day and not in the mood to argue with this petulant child any longer I complied swiped the card and headed to my room only to find out he had disabled my door so I could not enter the room. When I asked why my key was turned off he just laughed and smirked then informed me I could go ahead and check out now with no refund. The most combative thing I said was this whole situation was pretty freaking petty. I expected way more from Marriott not to be treated like trash just because I put in a hard days work. I will be returning to staying exclusively at la Quinta again where I can at least check in without being harassed

Good hotel rooms for families a lot of dining options near

Darrin was so helpful and amazing. He really enjoys his job!

Wonderful

Great property. Will return.

Stayed 3 nights here. Clean room, available and safe parking, many stores/food places nearby that are walkable, friendly staff. Only downside is the TV not having many channels and the streaming services not working. Still great experience here.

This will be my new go-to for when we come to the Arlington/Grand Prairie area.

I like that it was surrounded with places to eat and things to do before going to our rooms

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Terrible! The front desk had terrible customer service. Toilet didn’t work any of the day. Housekeeping doesn’t clean the room.

Nice area

Nice, clean, helpful staff, family friendly. We love the fact that it was a bar and dinner served until 10 pm.

This hotel was very clean and comfortable. The staff especially Natasha at the front desk and Jerry in the bistro. We had a problem with the coffee pot in our room and Natasha went above and beyond to take care of it. Very satisfied with our stay and we'll definitely stay again if in the area.

Great service

This hotel is new so it was clean and functional. It was nice aesthetically. I didn't like how you could hear others go in and out of rooms. It sounded like they were in our room it was so loud. The guest across the hall was going in and out so much so that was annoying. The light from the hallway was clearly visible through the cracks in the door, so i guess it wasn't sealed well. Another downside was the bed was hard and the sheets and comforter was so scratchy and not soft at all!!

Good

Great service amd quiet area

Stayed for work

Rooms were clean and bed was super comfy! Night staff was very attentive and nice.

My wife and I planned a weekend getaway and decided to stay at the Courtyard by Marriott Dallas Grand Prairie.  We chose this hotel based on all the excellent reviews.  The hotel lobby was very nice and guest-friendly, with its comfortable lounge and bar area. Upon our arrival, we were warmly welcomed by an exceptionally friendly front desk associate.  His pleasant demeanor was so remarkable that my wife couldn't resist asking for his name at the time of our departure.  We were informed that his name was Joseph, and to our surprise, he had only been with the hotel for three weeks. This level of service left a lasting impression on us.   Our room was not only comfortable but also impeccably clean. However, I do have one minor complaint.  Upon our return from a late-night concert, we retired for the evening.  As I slipped into bed, I noticed that the fitted sheet on my side was slightly rough due to pilling, while my wife’s side was perfectly smooth.  This small issue did affect my sleep, but it was my oversight not to bring it to the attention of the front desk. Despite this, the overall cleanliness of the room was reassuring.   In conclusion, our experience at the Courtyard by Marriott Dallas Grand Prairie was largely positive. Will we consider returning in the future?  Absolutely. However, I will make it a point to check the sheets immediately upon check-in to ensure a restful night's sleep.