코트야드 바이 메리어트 포트 워스 유니버스티 드라이브

Friendly staff

This Courtyard by Marriott was clean and well maintained. After check-in, I was slipped a small piece of paper with my room keys. The paper slip showed an additional parking charge of $13.00 dollars and instructions to place the paper on the vehicle dash or be towed. The hotel is not located in a downtown area where parking charges are to be expected or near a football stadium, etc. Parking was not valet. The parking lot was not fenced, it wasn’t a gated garage, it did not have posted security. Just a parking lot. Like McDonald’s. My research pre booking did not reveal any parking charges associated with the hotel. Surprise. Like being charged for parking at Walmart. This felt like a disguised resort fee at a budget hotel. Coffee in the morning came with $9.00 charge. I was ambushed by Courtyard by Marriott’s nickel and dime shell game policies. Be better.

Convent located to TCU. Very friendly staff and clean facilities.

Honestly the staff were incredible and very helpful. This location is excellent and very close to the Zoo , shopping and restaurants. I would recommend anyone visiting to stay here , especially families.

Great location

Was a good hotel with a great location. Resturants a plenty and is within minutes of plenty activities. Room was very clean and comfortable but the bed was kinda hard. But when thats the only complaint, its worth coming back.

Overall - not a great experience. The refrigerator was iced over and not working properly. After telling them, we didn’t appreciate them showing up at 7:30am to look at it. The whole room smelt like mildew/mold. Those were the smallest and most uncomfortable queen beds.

Convenient for the area we needed to be close to.

Great location! I will come again. My daughter is a student at TCU.

Staff at the front was not very helpful, and seemed to just not want to be there. We booked through Expedia for a bedroom with a king bed and pull out couch bed for our toddler. When we arrived the lady at the front questioned why we were in an accessible room- we switched to a different room and it had the one bed which was fine because we were in and out, just very odd encounter. She slipped a little paper in our check in card holder, describing the parking situation and did not let us know verbally that parking is charged over night. Just was not a very friendly encounter. My card was also charged for $50 as we checked in which i’m assuming is held for damages until you check out and they inspect the room, but then a random $20 charge came through at 2:40AM. Just a very odd experience.

I liked the location of the property, check in went well, the amenities were nice, room was clean and well stocked. It's time to retire the mattress. There was a cavernous indentation in the mattress and it was not comfortable. That's the only complaint. There was also some strange black tar that is dripping off the gutters onto the wall of the exterior of the hotel and pooling in the bed by the door that needs to be looked at.

The hotel was nice; fairly clean, comfortable, accessible to various restaurants and activities (zoo and garden were very close). Odd the elevator was on one side of the hotel and our room was on the opposite side making for a bit of a walk but no huge deal. Overall solid place to stay.

We went to be close to Dickie Arena to go to a concert. Excellent choice.

We got a ground floor courtyard room that had a door leading out to the pool. Perfect for a family! Great space for all 6 of us and a really good pull out sofa.

The room was nice, however the carpets were very wet. We had to wear our shoes. Checkout is at Noon but housekeepers woke us up at 9:00 to clean. They were shampooing a room near ours and that was very noisy. We were there for a concert at Dickies Arena so the location was great.

Friendly staff

I love going there a lot. I like the staff

Clean, nice spacious room. Pool was nice, close to the university. Nice restaurants and shops close by.

Took my mom for a night so we could go to the zoo the next day. Lady it front desk was super sweet. Walked over the to Woodshed across the street for a lovely dinner then back to hotel for an evening swim. It was very quiet. The next day we had some trouble getting back into our rooms around 12:45 even though we had asked for a late check out. A bit annoying but the same lady at the front desk helped me & was super nice again. The two things that were disappointing was no breakfast downstairs unless I paid & the water pressure was super low. Overall the service was great. Thumbs up to super nice cleaning ladies too!

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