Courtyard by Marriott Virginia Beach Norfolk

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They are renovating major. My opinion is it should be shut down till it’s no longer like a construction zone. Mattresses piled up outside. Wall in hallway was stripped of wallpaper. Place looks real bad.

Worst hotel I’ve ever seen. They are renovating but wasn’t advertised on their website. It looks like an abandoned building. I checked out of my room and checked in to another hotel down the street.

when I checked in, there were cracks in the floor tiles. The vibe was sketchy. The elevator was dirty and chipped. The entire building reeked of smoke. When I reluctantly headed to my room, there were curtains attempting to hide horrible construction. The whole building was dimly lit and sparse. my room was otherwise clean but the door leading to the balcony was not secure. I left to run an errand and decided it may not be worth coming back for my luggage to leave. I did not feel safe as a single woman traveler (who travels frequently alone) telling management that things were not acceptable so I simply worked up the courage to get my things and leave.

Clean, bed comfy, shower fine, BUT… IT IS A TOTAL CONSTRUCTION ZONE. Fitness center inoperable (see photo), 1/2 the lobby zoned off with major construction happening right now. LOUD CONSTRUCTION Beeping forklifts outside moving renovation materials at 7 AM on a Saturday. Grinding and Jackhammering of tile in the lobby on a Saturday morning while trying to enjoy coffee. Zero signage to find this place late at night. Trash all around exterior of junked sofas. Seriously looks like someone ran into the building at the moment. No ice machine working on floor. Price was a lot considering how so many amenities were not working. Walls paper thin thus things like beeping forklifts outside were more noticeable. Room door was very finicky for keys. Some elements of hotel have been modernized but I would maybe look elsewhere unless the rate is a real steal. I really need to hit a gym when traveling especially with the cold weather can’t go outside so to see they didn’t attempt to have a fitness center available was disappointing. Staff was friendly but again if you’re used to courtyard this was a downer.

My stay had some issues, but the staff was wonderful about resolving them. I would definitely go back, especially after they finish the renovation.

The hotel was trashy - trash all over the parking lot. I already paid for my room a long time ago and they still charged me again for the room - twice for a crappy room not worth $50. Now they say they don't have my credit card on file so they can't credit me - the worst experience I have ever had with a hotel. Bye bye Courtyard, this is the worst hotel I have ever stayed at the bed was not comfortable cheap remodels it was awful didn't even have a balcony.

Horrible customer service upon check in

The hotel was very quiet and the staff was friendly and welcoming at both afternoon and evening hours. The rooms are very outdated and there's kind of a lingering smell when the air conditioner unit comes on. They were renovating so I try to take that into consideration but the room I stayed in had a dirty tub and toilet to the point I was able to wipe it out myself.

All was good with a couple hiccups. First was finding the entrance... a bigger better lit sign especially when arriving after dark would do wonders. Second was a random and unexpected key card deactivation amidst stay...of course when loaded with grocery items after a quick store visit.

No room service to clean room after first night and cleanliness of towels and wash clothes and bed was very uncomfortable hard

The property is under renovation. While this is a good thing, it creates some limitations. The staff was courteous and available. The room was clean and the amenities performed well (HVAC ETC). There is no complimentary breakfast and the items for purchase are limited. As the property is isolated from other resturaunts, breakfast choices are limited. There is a coffee pot in the room but no coffee, tea or other beverages, other than water, available without cost.

Hard to locate. Area not detailed well on GPS. Room smelled like dentist office. Limited restaurants.

DAZA WAS AWESOME

It was a Great Place to stay!

Nice and clean m, friendly staff

Lots of things to do near this hotel. Super quiet

The room was clean. The outside wasn't as tidy but you could tell it was from the guests staying there (i.e. cigarettes on the ground) Other than that everything was fine.

The staff was really nice and accommodating. The balcony didn't lock and the area was not the best but overall will stay again.

Front desk was not rude but not nice either. There were renovations going on so it was a little loud. Everyone that worked there seemed like they’d rather be anywhere but there. Breakfast service was horrible. I got charged for internet data service and wasn’t even told about it. I must have accidentally clicked the wrong button when I logged on. I was on the internet for about 5 minutes. Not enough to warrant $5.